Dometic Oven door problem

MartynandKym
MartynandKym Forum Participant Posts: 39
First Comment
edited May 2019 in Parts & Accessories #1

Does anybody know of a good dometic service engineer who is capable of changing the hinges on our CMBO 'Tec Tower' oven door?

I don't know if we are just unlucky but the hinges on our oven have failed 4 times since we bought the van new from Southdown Motorhomes just over 2 years ago. However they are now saying the hinges (although only 6 months old) are no longer covered by the warranty.

We have tried emailing and calling Dometic but they have not responded at all.  Frankly appalling service! 

Has anybody else had this problem?

Comments

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
    1000 Comments
    edited May 2019 #2

    are they like these. https://www.ebay.co.uk/itm/Spinflo-oven-pan-door-catch-or-vanity-cupboard-catch-for-caravan-motorhome-SDC2/183270328705?epid=1188304181&hash=item2aabc34981:g:Pb0AAOSw3mpXI19~

    If not could you post a pic.

  • MartynandKym
    MartynandKym Forum Participant Posts: 39
    First Comment
    edited May 2019 #3

    No they're not I'm afraid, in fact I'm not sure what they look like as the door is stuck closed so I can't take the door off to get to them.

    I have now been able to get a reply from Dometic and they are sending some new hinges but are not going to fit them so I now need to find a dealer who will happy to do so. Any ideas?

  • ocsid
    ocsid Forum Participant Posts: 1,395
    1000 Comments
    edited May 2019 #4

    Are these the type for a top hinged door that "latch up in the opening position; if so IMO a truly awfully designed component.

    Mine failed and I DIY removed them and "re engineered" them.

    The removal and refitting is IMO a simple DIY task.

    I recall you need to dismantle the door, it is only a box of screwed together sheet steel bits, holding a glass front. 

    Then with the door out of the way you can unscrew the other end of the hinges, those in the fixed case, via holes within the oven interior.

    With mine the "cam" the brass roller follows was simply too severe  and I Swiss filed a just slightly eased profile to this cam surface. I also had to do some straightening of the hinge arms, as the overload from the cam was bending the shanks.  I also made replacement brass rollers and applied some graphite lubricant. Really awful bit of engineering, very badly made IMO.

  • ocsid
    ocsid Forum Participant Posts: 1,395
    1000 Comments
    edited May 2019 #5

    Found two photos if of any use.

  • ocsid
    ocsid Forum Participant Posts: 1,395
    1000 Comments
    edited May 2019 #6

    Looking back, I now remember how the hinge bolts to the carcass, via two screws shown. The "arms" are threaded so no nuts to loose; the arms then can be withdrawn turning upwards. 

    The other part is screwed to the steel sheet of the door, but that again is easily accessed, just a case of systematically taking it to bits.

    So IMO changing out the hinges is easy, reworking them a lot more challenging but not a task you face unless trying to modify them to last longer!

    The end result of the design was mine bent where shown, but since my rework in August 2016 they have "survived".

     

Categories