Views on Lunar

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  • Landyrover
    Landyrover Forum Participant Posts: 143
    edited January 2019 #32

    We have had Lunar vans for about 16 years. They have all had some problem or other, our latest is a Lexon 530 made in 2013. I think that most of the floor has been replaced in the last 3 years due to delamination and there is some more to be replaced in the next few weeks. The caravans are good but in the attempt to reduce weight they have become more flimsy hence the flooring problems. Lunar now have a Customer Service Manager who you can ring up and speak to and she can get things moving. The major problem I have had is with Campbells and the quality of the repair work they have carried out, generally rushed and not finished properly. So much so that I complained to the Lunar Service Manager and she suggested taking my van to a different repair shop, still authorised by Lunar, to get the last part of the work carried out. 

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited January 2019 #33

    I bought a new Lunar in 2014, now coming up to its fourth year, brilliant caravan and still serving me well with no damp, no spongy floor, no leaks, tows well, but I did have a few overtightened screws that came loose in the softwood but a matchstick or two soon cured that. smile Oh and the charging unit packed up last year when abroad, but that's about it👍

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
    1000 Comments
    edited January 2019 #34

    true but it's a composite floor and not timber so might do better.

  • northernrambler
    northernrambler Forum Participant Posts: 1
    edited February 2019 #35

    We have a 2015 Cosmos. Damp found at the third service and the strap between the front panel and roof replaced under warranty. Water ingress last summer on front offside which was tracked down to the window rail and sorted out with another warranty claim.

    Lost confidence in the van so decided to change earlier than otherwise would have done, new Coachman due next month.

    When you splash your cash on a new van you cross your fingers and hope you have made a good choice but we have been caravanning long enough to know you can have water ingress problems with any make.

  • NFC
    NFC Forum Participant Posts: 13
    edited February 2019 #36

    We bought a brand new Lunar Cosmos in 2017, a few nigles in the first six months, 13 in total then in October 2017 major water ingress. The dealer based in Preston could not get parts out of Lunar. Eventually after 5 months went through the tortuous process of rejecting the caravan. It took from January to June to finally get rid of the pile of junk. I would avoid like the plague. We bought a Swift Eccles as a replacement and so far delighted. We are still scarred by a truly awful experience. I think it took years off our lives. Lunar are totally sales oriented, they look great. Beware they provide zero customer service. I can’t stress too strongly AVOID!,

  • crusader
    crusader Forum Participant Posts: 299
    100 Comments
    edited April 2019 #37

    Good on internal designs not so good on build quality and dont get me started on spares lead time. Watch out if you have an underslung water tank that the holding brackets are upto the job 

  • Justus2
    Justus2 Forum Participant Posts: 897
    500 Comments
    edited April 2019 #38

    Our last caravan was a Lunar, just out of warranty is cost me £300 to get damp on one side of the van repaired. It is one of the the reasons we now have a panel van motor-home.

  • crusader
    crusader Forum Participant Posts: 299
    100 Comments
    edited April 2019 #39

    was that within the 6 year warranty water ingres period

  • lagerorwine
    lagerorwine Forum Participant Posts: 310
    edited April 2019 #40

    We had a 2008 Lexon for 5 yrs supplied via Campbells.The caravan was fine apart from micro-cracking of the front panel around the locker struts. Lunar fitted a complete new front under warranty, without much hassle

    Campbells - marked floor covering during what little PDi they did. Handover was virtually a handover of remaining money owed. At first service they put black grease marks all over cream upholstery, then when pointed out, they removed marks with 'brake cleaner' and rags.

    Wife in tears - never went back and luckily found a dealer to take over the remaining servicing (Kenmore) that were in a different league to Campbells, and made a brilliant job of replacing front panel

  • Justus2
    Justus2 Forum Participant Posts: 897
    500 Comments
    edited April 2019 #41

    The warranty was 5 years at that time, we were a little out of it so it was rejected.

  • Tigi
    Tigi Forum Participant Posts: 1,038
    500 Comments
    edited April 2019 #42

    Just to dampen your confidence the wettest van we ever owned was a panel van water soaked the back within two days of purchase through a poorly fitted Heki, and repeated it eighteen months later! The driest vans have been the last three Lunar Caravans, the point being as I always say "pays your money takes your chance". 

  • Tina2047
    Tina2047 Forum Participant Posts: 4
    edited April 2019 #43

    We have a Lunar Solaris special edition 26ft twin wheeler

    No damp no leaks wouldn't change her for all tea In China . She has a fixed double bed 4birth and has so much room 

    Getting air con fitted she has alko shockers fitted and pulls like a dream 

    So yes I would recommend Lunar though have heard stories of leaks but saying that have heard stories of other makes even 2018 models having problems I'm just glad we got a really good caravan 

  • 01sue
    01sue Forum Participant Posts: 7
    edited July 2019 #44

    Hi, can you help . We have brought a Lunar Delta caravan 2015 and we have problems with the on board water tank. Shows full on panel but tank empty, we have cleaned the prongs and sometimes it works for a little while but will stop working.We are total beginners soooo any help would be blooming marvellous.

    Thank you

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited July 2019 #45

    I know nothing of on board tanks but would say that you are better starting a new thread

  • 01sue
    01sue Forum Participant Posts: 7
    edited July 2019 #46

    Ok  

     Thanks

     

  • Oneputt
    Oneputt Club Member Posts: 9,145 ✭✭✭
    2,500 Likes 1000 Comments
    edited July 2019 #47

    Due to the costs involved in replacing the floor, the front widows and all the graphics we decided to bite the bullet and part exchanged the Lunar for a coachman VIP

  • Wildwood
    Wildwood Club Member Posts: 3,582 ✭✭✭✭
    1000 Comments Photogenic
    edited July 2019 #48

    Pleased to say our Lunar passed its first service with a clean bill of health. The damp readings were the lowest I have ever had; so keeping fingers crossed for the future.

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