BMW EGR Safety Recall

steve71t
steve71t Forum Participant Posts: 2
edited March 2019 in Towcars & Towing #1

Has anybody else had there BMW "Impounded" by the dealer after a safety recall for engine fires caused by EGR cooler leaking?

Ours has been at dealer 3 weeks so far, Global back order of replacement parts with no release date.

We missed half term away and have May, Easter and France in the Summer Holidays booked, without a tow car!

We do have a Volvo XC60 as a hire car, but no tow bar fitted to any of the Enterprise hire cars in the uk. BMW will not pay for a specialist hire company that has tow vehicles!

Comments

  • GlosJive
    GlosJive Forum Participant Posts: 80
    edited March 2019 #2

    Have seen a lot of discussions on the f10/11 Facebook forum. I was lucky that my local dealer said they'll call me in when the parts are available. However, now traded that car in and the sales rep (BMW Maidenhead) made a comment about the parts shortage not being good.

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited March 2019 #3

    We do have a Volvo XC60 as a hire car, but no tow bar fitted to any of the Enterprise hire cars in the uk. BMW will not pay for a specialist hire company that has tow vehicles!

     

    Several years ago my Land Rover Freelander developed a fault under warranty with the towing electrics, Land rover hired  a car for me from  enterprise Preston branch complete with tow bar and number plate for the caravan. So enterprise do have cars with tow bars

  • steve71t
    steve71t Forum Participant Posts: 2
    edited March 2019 #4

    They may well have had Tow bar equipment on Enterprise hire cars several years ago? But according to them not any longer, or any main stream hire company that I have spoken too this past week?

    There are specialist company’s who hire tow cars at approx £170 per day! Above the budget BMW Uk say they will pay(£45 per day)

  • davetommo
    davetommo Forum Participant Posts: 1,430
    edited March 2019 #5

    Maybe only do them for Land Rover because they give you a Land Rover with tow bar. If not Land Rover must get them somewhere else , because if you have a Land Rover under warranty with a tow bar fitted by the dealer the you get a hire car with tow bar if you break down and the car cannot be repaired in 2days

  • Tigi
    Tigi Forum Participant Posts: 1,038
    500 Comments
    edited March 2019 #6

    Yes read an article about it within the last week and there are a lot of unhappy owners affected, due to a lack of spare parts.If you google BMW ERG Valve recall you will come across the article by Auto Express.

  • goperson
    goperson Forum Participant Posts: 41
    edited March 2019 #7

    Enterprise do indeed do have cars with tow bars, supplied with a Tiguan     in January for a few weeks as a replacement following someone running into mine.

     

  • PAWOOLLEY
    PAWOOLLEY Forum Participant Posts: 1
    edited April 2019 #8

    Having exactly the same issue. Been on the phone for an hour being passed from pillar to post. Not happy 😡

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