Enjoy Your Holiday Club E-mails
I’ve just received 2 emails from the Club hoping I enjoy my holiday for 2 one night stopovers at the end of March and beginning of April - over 2 months before we go. Is this a new policy? Seems a bit of a waste as I expect I’ll get another nearer the time. Glad to see our membership fee is being used effectively!
Comments
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I too received an email to remind me of a booking we have for Easter this year, why can't they be more pro-active with 'my Essocard / pumpking
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It is a long time back but the club did say that the introduction of these e mails had reduced late cancelations and no shows by a considerable amount. If that is right then there is good reason to send them, but that wording might be changed a bit to reflect that some are overnight stops on the way to somewhere else. Probably the cost of progamming the computer to have a different one for overnight stops cannot be justified.
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