Who is Nick Lomas kidding ?
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are you in the wrong thread here BB? Actually I'm not sure what this thread is about as I may not be a 'real member' but I think it's about the new 12 month booking system rather than prices.
To answer your question the system still works to my advantage
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yes, Alan....just commenting on the 'nice feeling'.....of having one's My Bookings all nicely lined up for the coming year.....many of which will be showing the wrong price....depending when they were booked.
but im reliably told that's not a problem.
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Perhaps W&J would be kind enough to list those sites and dates when they have managed to get a booking - then we can all avoid being on the same site at the same time and thus not deprive them of their pitch
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Much of what you post here has already been discussed at length in recent other threads, have you not been watching? I had another look at Nick's opinion piece (not editorial) in the latest magazine. I suppose any system will evolve. Most of it washes over me because I don't book more that a month ahead and as I sometimes book quite late I am able to take advantage of those late cancellations. During 2018 I have rarely been on a Club site that was not pretty full after making allowances for the time of year. Surely the booking system should always be under review to see if it needs a tweak here or there. We don't have the figures you mention so any attempt at trying to work out the impact of various scenarios is impossible? Perhaps deposits are in the pipeline but if they are it would seem a bit counter intuitive to the rolling system of bookings which allows people to book so far ahead. If they were introduced it would bring to a halt the flood of very advanced bookings.
David
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What are 'very advanced bookings", David? What makes you think deposits might even be being considered and how would they work in your opinion? Would it be for every indiduals booking or just one deposit payment for a string of consecutive bookings made in readiness for a tour? As you say, I believe deposits would be counterproducive for many members of our touring membership. I see no evidence of these being considered.
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Ah I see now, thanks for your concern but as I have kept all my emails and the club says the price will be adjusted (indeed has been proved in real life) it is not a problem all at.
In any case my 'nice feeling' comes from having a full year of sites booked and to look forward to, indeed it is fun to check where I'm supposed to be going this month, the prices are the ones I looked at when confirming my booking and in all honesty the small increase wouldn't bother me anyway if I had to pay it, which I don't.
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yes +1
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...but I don't want to keep a years worth of emails just to get the price (on My Bookings) I contracted for...I'd like that price to be correct. I guess others do too.
...and I'd like it to be correct when I get to the tills and I'd like the wardens to not spent their time making alterations to 'get it right'...I guess others do too.
i also have a 'nice feeling' about the breaks we will taking this year but the providers I've contracted with so far have their prices correct. I guess others do too.
however, if you booked any of these breaks prior to a price change, for arrival after, they won't be showing correctly on My Bookings.
IMV, the club seems to have a very laissez fair attitude to prices, and their validity...I'd find this very surprising of a large corporate if it weren't for the 'small increase wouldn't bother me anyway if I had to pay it' attitude which the club seems happy to engender and rely on not to cause a fuss....
it seems, even when a basic element of the contract, the price, is incorrect, the club can do no wrong...
you say it's no big deal, but it's pretty fundamental in my book.
however, back to OP, I'm more than happy with the premise of rolling bookings ('abuse' or not....)....I just want the system that supports it to be right, too.
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it seems, even when a basic element of the contract, the price, is incorrect, the club can do no wrong...undecided
I think that most members would consider the situation P poor. It does not trouble me though as the contract is (and will be) fixed at the price of the confirmed booking.
I do however keep booking e-mails, from all sources, for the coming year if required
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If that money is important to you BB then carry on, but for me
Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort. --Franklin D. Roosevelt
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+1 and of course the price you will pay is the correct one, not incorrect as BB states.
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I’m a bit astonished that people don’t keep emails. Do some of you delete all emails as soon as read? Maybe you have them backed up somewhere.
And as an aside, I hope W&J are thick skinned. They must be by now as every post is treated in the same sarcastic manner; not always justified.
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BB - that's an awful lot of "guessing" you're doing!
You seem to have a bee in your bonnet about this pricing thing - did you make a lot of bookings for club sites before Dec 5th or are you just "guessing" that lots of folk are as upset as you about the situation?
Yes, I agree the price rise was badly handled, but as I said on another thread I've made just the one booking at a club site for next year - it never occurred to me to look at the individual prices per day first - I input my dates, looked at the final figure and decided it was OK so booked it. I "guess" in reality that's what the vast majority of folk do.
Edit - like Goldie I keep all my confirmation emails in a folder labelled "confirmation emails" - modern technology is truly a wonderful thing!
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Goldie, if you cry wolf…
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That's interesting to hear your thoughts about advanced bookings possibly coming to a halt if deposits are introduced as it seems to be working well with the opposition. Many of their very popular sites seem to be booked up a long way ahead with minimum bookings thrown in too.
At present we are lucky to have the club's system, I'm all for keeping my money in my own bank not theirs but as you say things do evolve.
Can't comment on the article, just had a clear out of all things paper.
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yes +1
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Have you not seen the other thread on Deposits? We were not given any conclusive reassurance that they would not be introduced so most of us came (or jumped
) to the the conclusion they were under serious consideration at the very least. I know no more than anyone else. On your question on what I consider "very advanced bookings" my view would be anything over six months. As to how deposits would work I imagine they would be charged per site booking and probably in the region of £25. All guesswork on my part but taking into account what happens elsewhere and the only reason to introduce them prevent lose of earnings to the Club if someone were to cancel late. A deposit has got to be meaningful and about equal to one nights stay. The last time we had deposits it was £10 a site which in today's money is about £16. At that rate they didn't stop some people not turning up and even not informing the site. On that basis they have to be more to be meaningful. There would be advantages and disadvantages to members. On the plus side it might be easier to make bookings especially over weekends which seem difficult to some. The disadvantage is that its another system which will have some cost associated with it. Some members might be disadvantaged in the sense of having to pay up front many months in advance of their holiday. We won't know until somebody comes to us and says something like " we have listened the members concerns" and as a result we are introducing deposits!David
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Brue
I think it stands to reason that if we had a deposit system people would be more inclined to think whether they wanted to commit so far in advance to a booking for which they risked losing money if the booking was not honoured, for whatever reason. It is very easy at the moment to make a booking months ahead, with the best intentions of honouring it, with no risk what so ever. I am not suggesting people set out with that in mind as other commitments sometimes crowd in on us, it is a comfort to know that we could cancel at a click of keyboard. As I have said many times the current system suits me because I don't book very far ahead and I am not arguing for deposits but just thinking aloud to the possible consequences of their introduction.
David
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David. Yes I agree but deposits haven't stopped popular sites getting booked in advance or certain pitch types which may also be a factor too.
To answer EasyT, I often book in advance with the deposit system and on the popular sites I know if I leave it till late I won't get much of a choice or non at all for the dates I might want.
So you could say both systems are working which is perhaps a good thing.
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It always amazes me the unrelenting knocking of policies for this Club.Can I ask how you know 40% of those bookings will cancel.
May I suggest you join the CCC with their various restrictions,their deposit system, and all their other rules they come up with,then compare them to the way this Club operates.
There will never be a booking system to suite everybody.
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obviously you've completely understood the post, Corners...
im not interested in a few pence here or there either, but I am interested in understanding why a market leading leisure organisation thinks it's fine to carry on producing invoices (and customers' own bookings pages) with incorrect prices, sweeping it aside with a dismissive 'it'll be alright' and relying on a manual correction at the till....
im amazed something as fundamental as this hasn't been tackled (properly) with the utmost speed....and care.
instead, they chose to carry on releasing dates beyond the latest price rise thus ensuring another year of issues.
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Cheers David, yes I've read and contributed to this thread but throughout I see no definitive evidence provided suggesting future implementation. I guess it's really best in these situations not to jump to conclusions, better than guessing and spreading incorrect assumptions it's best to discuss how systems could be changed and how that change is defined. That the thread did quite well, would it be a non refundable in any circumstance agreement or would it be refunded in special circumstances? If the latter, what special circumstances would be applied? Would it be a deposit paid for a 'holiday' or for each individual site booking or would it be a one off deposit for a holiday comprising of several consecutive nights tour of several sites, all booked at the same time? These were some of the many questions and opinions discussed but no absolutes were ever provided in the thread.
As I said in the thread my perspective is that deposits would help little, if at all, in the elimination of those issues perceived by some as problems. Also some highlighted 'issues' were seen as problematic by some while others saw them as advantageous.
As mentioned, I believe deposits could possibly be counter productive in retaining some members and do little to encouraging the new or younger to join our club. However, I do concede that in such issues it's best never to say never until that definative decision is finally made.
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Unfortunately Goldie, if you amended a booking, as in the case of making it in two parts as it was across months, or for any other reason, you won't have an email for the amended booking. The club don't send them out. Therefore unless you have printed off of my bookings before they were amended, you have no invoice, other than the amended price one.
Totally agree with BB this is a very poor showing for a company like the CAMC.
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