2019/20 Sites Directory and Handbook

baileyvanman
baileyvanman Forum Participant Posts: 106
edited December 2018 in Club Membership #1

Just received my 2019/20 sites Directory and Handbook and I'm bitterly disappointed to find there are no nightly fees quoted on the clubsite pages, just a vague "from" price. To me this stinks of underhand and secretive practices. Why should we have to either download a price list or order one by post? The prices should be clearly given for each site on its given page.

This is the second questionable action by the club in two years, the renaming without widespread consultation of the membership being the previous one.

What the hell is going on??

Comments

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited December 2018 #2

    What's going on? Well..Christmas, Brexit, Drones, and homelessness.  . Be happy. 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited December 2018 #3

    Oh, Euro, with 3 threads about it, it must be more important than all those other topics. 😄

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited December 2018 #4

    I think the directory site prices have been left out because it is a bi- annual publication (at the moment) and the update was not issued this year with the latest site prices but was available on line or by post so the directory will not be OOD apart from the "from prices"which seem as if some are OOD alreadysurprised

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,040 ✭✭✭
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    edited December 2018 #5

    Given all the different prices the Club now use for each single site, the hand book would be three times thicker than it already is!

    Its out of date instantly JVB, as CLs come and go, Club decides on a second price increase in a year, and the opening and closing dates alter in the second year of usage. It’s very much reliance upon website nowadays, with handbook as a back up. If only the website and other communication with Club were as reliable!undecided

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited December 2018 #6

    I totally agree with you. The whole pricing structure is now shrouded in secrecy in the handbook, this to me is designed to throw a veil over the true cost of a night on site. The club appear to have taken on board the remarks of recent months which state the prices are getting out of hand so instead of doing something about prices the have hidden them from view. Just like the 'from' price it's disguised to look cheap. A cunning marketing ploy.

    The handbook is the members bible and should have the most important part of the stay on site. The price. I can always pick up my handbook whether at home or away. I can't always get on the internet.

    People do a lot of shopping from catalogues, brochures etc. All have the price, if they don't the customer may just pass them by. I do hope this is not the case with club sites.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited December 2018 #7

    baileyvanman

    We already have an existing thread here  https://www.caravanclub.co.uk/club-together/discussions/sites-touring/uk-sites-touring/pricing-in-the-directory-and-online/ on this subject. I will close this one to save duplication but please feel free to contribute to the one linked.

    Thanks

    David

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