Guarantees

dickydo
dickydo Forum Participant Posts: 18
edited October 2018 in Motorhomes #1

Had my Motorhome for two months now and have a question regarding the Guarantee given by the Dealer I bought it from

I was told that a full service would be given to the van plus a full habitation check would be carried out with a 3 month Guarantee

Now I know that the actual base vehicle, engine etc etc would automatically come with a 6 month mechanical Guarantee meaning that any faults during the first 6 months of ownership will be the responsibility of the Dealer

Does it not follow that the interior is covered by the same 6 month legislation?

Also what degree of damp is considered acceptable? The damp check just carried out is very good apart from readings of 12% over the cab.

Should this be rectified by the Dealer?

The van is an Elddis 105 2015  6k miles Peugeot

 

Comments

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited October 2018 #2

    A damp reading of 12% is normally fully acceptable. My usual readings in March are 17%. If it was 0% then the wood would be powder. 

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
    1000 Comments
    edited October 2018 #3

    Wood is hygroscopic ,so there will always be a percentage of moisture in it 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,046 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper Photogenic
    edited October 2018 #4

    I think it varies from dealer to dealer. We bought a much older MH than yours, 12 years old at time of purchase. Our small independent dealer was a delight to work with. We got six months cover on everything including habitation unit. He was happy to sell knowing everything had been fully checked, we were happy to buy and accept the six months warranty on what we had seen and tried out. Four years on, we have had few issues with either base vehicle or habitation, just a faulty Spanish fitted alarm system, and a broken spring which my OH replaced! Given the state of roads we have travelled, we considered this a consumable item!

    Would have no hesitation from buying again from this sales person. He scours country looking for quality secondhand MHs, only certain makes and models. He spends time and effort making all ready decent examples look and work very good, gives good back up if required. All the big dealers do is offload anything they get in for trade with minimal effort, minimal spend and then offer poor back up and warranty. 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,046 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper Photogenic
    edited October 2018 #5

    Wow, I like that word HD, not heard it before!laughing

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper
    edited October 2018 #6

    Yep, up to 15% is normally considered acceptable on a damp test reading.

    Only your dealer can explain the terms of the warranty he's given, Dicky, but nothing he says can lessen your legal rights.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper
    edited October 2018 #7

    Nice one, Husky. We learn something new every day👍🏻

  • dickydo
    dickydo Forum Participant Posts: 18
    edited October 2018 #8

    Many thanks for replies 

    I fully understand about hygroscopics but the nub of my query is a 3 month habitation guarantee legally binding or is it 6 months as for the base vehicle?

    Thanks again 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper
    edited October 2018 #9

    It’s whatever the contract with your dealer stipulated. That’ll be the contract you agreed to when you bought it.

    The legally binding bit is the Sale of Goods Act, or whatever it’s called now. Do some internet research and find the ins and outs of it all.

  • dickydo
    dickydo Forum Participant Posts: 18
    edited October 2018 #10

    Many thanks for all replies

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited October 2018 #11

    Thankfully it isn't deliquescent also wink

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
    1000 Comments
    edited October 2018 #12

    then it would become a solution wink

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
    1000 Comments
    edited October 2018 #13

    It's the reason why your car's brake fluid should be changed every couple of years  .....