10 years a member
Just had a letter today from the club. Opened it to find a letter stating I have now been a member for ten years and as a thank you in with the letter was a sticker which showed ive now been with the club for ten years. If this is how the club wishes to thank members they can stick it where the sun don't shine. Would it not be better to say hey thanks for being with us for ten years and here's a voucher for £5 off your next stay. So miffed ive stopped my automatic subscription
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'we' also received our 10 year award - sticker included - in this mornings post. Whilst, i agree a good will gesture token would be very nice and greatly received and perhaps 'food for thought' for the club. Personally, to cancel one's subscription in response, could be a case of throwing the baby out with the bathwater? or have i missed the point here?
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What about 10% off the annual membership fee starting at 10 years membership, then rising in 5 year increments. It may encourage some members to keep up the subs.
The club wouldn’t loose much because the fee is rising every year anyway.
Ken
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What does it matter?
I've been with my bank for 20 years and we've shopped at the same local supermarket for 12 years. What sort of recognition do I get from them? That’s right, zilch, so why expect something from the club?
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Hmm, Nationwide never gave me anything but inefficiency. 😋
The RAC calls itself a club as well and I don’t expect any benefits from them either, other than what I'm paying them for.
Looking at it another way, every single thing this club does has a cost attached so it wouldn't be the club, as an entity, funding the freebies but it would be us members - as it was with the name change, site signs.....🙄
Nope, to me it matters not one iota. The club is there and I use it as suits me and expect no reward for doing so.
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I think it's about expectations. I don't expect anything for my membership fee, other than what I was told when I joined.
Before the club sent out 10 year stickers or letters, I'm sure there were people saying that the club should do more.
Yes it's nice to be recognised or acknowledged, but I don't expect this or to be rewarded for it.
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I expect nothing from any company other than what I’ve paid for. I give no loyalty & as soon as they let me down I bail, I’d not want any recognition for service to them, I find it amusing that some folk are really that quaint😊
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CAMC being an example of that I think, Rocky. 🙁
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Unfortunately for you your little protest is worthless. The club has 350,000 members with new members joining every day & caravan & M/H sales bouyant. Even if you didn't renew at all, others would be taking your place.
And 10 years of membership is absolutely nothing on here, there are members with 45 years plus continuous membership.....
We have been family members on and off for nearly 50 years...
The "Club" offers good sites and a range of services & membership benefits. Take them or leave them.....
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But lots of customer facing / customer friendly companies do give freebies to regular customers - and find that it's good business practice.
I wouldn't resign membership in a huff if they didn't , but I think the Caravan Club could sensibly make a goodwill gesture after ten and twenty years membership and so on. It would make the members feel good at very little cost.
Even my barber gave me a loyalty card yesterday- come there ten times and I get a free haircut.
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Surely this is only about the club getting advertising out there to other potential members? If the club sent a sticker out that just said something like "Join the Caravan Club" no one would put it in their car / caravan / motorhome. To personalise it by showing that someone has been a member for X number of years is likely to have the opposite effect. Many members will feel proud of the fact and wish to display it. The advert for the club is then out there for all to see. Added to this there is the underlying suggestion that the club must be good if someone has been in it for X years and may persuade a potential new member to join.
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I have stickers on my car for NT, NWT, WWT and my old regiment and I don’t suppose they get a second glance, so as a recruiting tool they probably have little value. If I go onto a property owned or run by one of said organisations they are an aid to entry/parking
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I originally joined CC when I had a trailer tent in 1981. Was a member until around 16 years ago and rejoined 14 years ago. I didn't get a 10 year sticker which does not upset me at all. I have had good value for my membership. A better reward would be a free night for every hundred nights.
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I don't think many people join the CMC with the expectation of getting a loyalty bonus, I have been a member for 38 years and not seen one or expected one. Whilst it might seem a nice idea to get a little present, beyond your much longed for window sticker, that cost has got to be met from somewhere and I think all those fivers would be better spent being reinvested in the site network.
David
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Got my sticker yesterday. Whilst I do empathise with the original poster, this is the premier Camping/Motorhome club in the UK and the membership fee is fair to say the least. However to the best of my knowledge, very few if indeed, no, freebies are offered for length of patronage so there is a point in the post.
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I paid my annual subs to the CC/CMC to be a customer for over 30 years. I never expected any goodies because of that. Retailers of goods and services are just that. ---Retailers---- Their customers buy what they require, just like Costco (other Retailers available) and don't expect anything else.
K
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Quote from the Club via a recent thread Club or business
"With no shareholder dividends to pay and no debts to service we are very much focused upon remaining a members’ Club rather than a purely commercial entity like everyone else."
I would guess most members gain some benefit from the club whether it be discounts on insurance, cars, products and services, foreign travel, magazine etc.
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If you get to 50 years continuous membership you will get free membership for the rest of your life.
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I’ll be 106 then😐
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Read the small print-‘if both of your parents submit testimonials’🙁
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