Brett Caravans scam website warning

2

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  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited July 2018 #32

    I see that the registered address is in our town, think I’ll wander up there this morning and take a look see

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2018 #33

    Already looked on Google Earthwink

    Small shop front office for a financial services type operation.

  •  viatorem
    viatorem Forum Participant Posts: 645
    edited July 2018 #34

    Scam website has Moscow server, hmmmm

  • JillwithaJay
    JillwithaJay Club Member Posts: 2,485 ✭✭
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    edited July 2018 #35

    I also emailed Pete Roberts last night so, hopefully, they'll investigate.

  • ATDel
    ATDel Forum Participant Posts: 335
    edited July 2018 #36

    And me also!!

     

  • Randomcamper
    Randomcamper Club Member Posts: 1,062 ✭✭
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    edited July 2018 #37

    So the money is with the McMafia......

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2018 #38

    I noticed a post elsewhere from somebody saying they had been scammed by the same outfit in July with regard to a motorhome

  •  viatorem
    viatorem Forum Participant Posts: 645
    edited July 2018 #39

    Very cleverly done, to me it looks like Andrew L Brett is a real person that actually started up business in 2002 in that locale and perhaps stopped trading without winding up the company or declaring it dormant. Now that companies house filing is on-line, possibly the company name and history has been hijacked, only a guess.

  •  viatorem
    viatorem Forum Participant Posts: 645
    edited July 2018 #40

    So if you are dealing with a new company online it looks like you need to check they have a proper address/postcode and a landline phone number with a real std code. Companies house history is not a given.

    I am intrigued to know how Sandy and Co found the Eriba. When I have searched Brett Caravans or eriba troll nothing pops up linked to Brett?

    There appears to be no ads  for Brett on Autotrader or other commonly used websites.

  • JayEss
    JayEss Forum Participant Posts: 1,663
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    edited July 2018 #41

    It looks like the domain was first registered in June this year. 

    I suspect it's a hijacked company 

  • KjellNN
    KjellNN Club Member Posts: 8,670 ✭✭✭
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    edited July 2018 #42

    You can still find Brett caravans purported  website, with all the ads including the Eriba, but it does not come up if you just search for that specific caravan.

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited July 2018 #43

    Had a wander up to the registered address.  Spoke to 3 lovely ladies who already knew about the scam.  The registered owner (not the scammers) has been informed, but ladies not sure what further actions being taken.  Andrew Brett does not sell caravans.

    Anyone with access to other forums might want to alert the folks on those forum. 

  • Bakers2
    Bakers2 Forum Participant Posts: 8,195 ✭✭✭
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    edited July 2018 #44

    Really is a deceitful world at times. Well done Oneputt.

    Friend runs a company and they've been having 'odd' phone calls, but what really alerted them was someone talking about their website, they don't have one! Turns out their company has been cloned surprised. Companies house have now noted it.

  • Sandy And Co
    Sandy And Co Forum Participant Posts: 7
    edited July 2018 #45

    I think it did just come up in a search - not specifically for the Eriba, we were just exploring caravans and they seemed to have reasonable prices... yes we know it was unrealistic prices now (particularly the Eriba) but at the time did not know!

    You're right though it's no longer coming up. Will check with partner for any more detail.

  • firefly2327
    firefly2327 Forum Participant Posts: 5
    edited August 2018 #46

    Unfortunately I too have fallen foul of their scam. Was buying my first motorhome from them. Unfortunately this scam warning has come too late for me. Checked out the numbers on HMRC in advance to make sure it was a legit company and of course a company of the same name was registered. Even contacted a friend who's been a campervan enthusiast for some years now and he agreed it looked like a decent company.

     

    Stupid me paying by bank transfer. An expensive lesson and one I'll never forget.

  • firefly2327
    firefly2327 Forum Participant Posts: 5
    edited August 2018 #47

    Even a regular caravanner was fooled by this. I'm a newbie and sent the information to a friend of mine who has been on the circuit for years. His reply was "I've only ever heard good reports".

    So despite a little voice in my head saying be wary I proceeded, as this friend continued to urge me to do so. I don't blame him in any way, he was acting in good faith.

    Life is full of lessons and this is financially the most expensive one I've made.

  • firefly2327
    firefly2327 Forum Participant Posts: 5
    edited August 2018 #48

    Sandy, may I please ask when/if you reported it to the police or bank? As I've just suffered the same fate (I did what I thought was a thorough search a week before paying and found nothing to say it was a scam, even a friend recommended I go ahead with the purchase), I'm wondering whether if you reported it before I made my payment then the fault is with the bank for not blocking the account. Though I think it likely they'd have had more than one account set up to deal with their ill-gotten gains.

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited August 2018 #49

    Hi everyone,

    I've forwarded this discussion to my colleagues at the Club and can confirm:

    ·         They are not an Approved Workshop, and the Approved Workshop Scheme has been alerted to take action to stop them claiming that they are.

    ·         They have no affiliation with ourselves, and thus should not be using our logo on their website. We will be taking action to stop them doing so.

    ·         They have had no involvement with any of the competitions and awards of ours which are listed on their website, and should not be using those references. We will be taking action to stop them doing so.

    We have had concerns raised about the accuracy of the stock listings on their website, and about their business practices. These matters are issues for their local Trading Standards office to take up, but we are looking into the concerns which have been raised by members, and will pass any relevant information on the appropriate authorities.

  • Sandy And Co
    Sandy And Co Forum Participant Posts: 7
    edited August 2018 #50

     Hey Firefly

    I've got no chance of money back, so am just trying to get the site stopped.

    Today contacted:

    1. Companies House (they can do nothing)
    2. Insolvency Service (gov agency who look into company fraud) they will send a form for me to fill out.
    3. Action fraud again to hassle them to take action.

    Going to call the NCA and Financial Ombudsmen later!

    This is a very well done scam.

    The website is hosted in Russia by MAROSNET Telecommunication Company, a front for scam websites - they're not going to do anything about the site for sure. If was UK the company might have dropped the hosting.

    The name is also offshore:

    Domain Name: BRETT-CARAVANS.COM
    Registry Domain ID: 2275577610_DOMAIN_COM-VRSN
    Registrar WHOIS Server: whois.PublicDomainRegistry.com
    Registrar URL: http://www.publicdomainregistry.com
    Updated Date: 2018-06-16T13:52:29Z
    Creation Date: 2018-06-16T13:52:29Z
    Registry Expiry Date: 2019-06-16T13:52:29Z
    Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
    Registrar IANA ID: 303
    Registrar Abuse Contact Email: abuse-contact@publicdomainregistry.com
    Registrar Abuse Contact Phone: +1.2013775952
    Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
    Name Server: NS5.OFFSHORE-SERVERS.NET
    Name Server: NS6.OFFSHORE-SERVERS.NET
    DNSSEC: unsigned

     

    So basically, nothing much can be done, by anyone and I doubt the club or anyone else will be able to get logos removed.

    But I am exploring the darknet for help, vigilante style.

  • Sandy And Co
    Sandy And Co Forum Participant Posts: 7
    edited August 2018 #51

    BTW Firefly, I'm really sorry for your loss! :( doesn't feel nice being fleeced like this. They're scumbags and I hope they get what's coming to them!

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,860 ✭✭✭
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    edited August 2018 #52

    I hope you have also sent details of the result of problem to your friend, I would want to know why he seemed recommend them! Did he just look at the website?

    Surely it is an object lesson that if you are going to invest so much money in something like a caravan you really do need to make an effort to view what you are buying.Perhaps different if you buy something on E-Bay where there are at least some measures of protection. If the supposed seller starts to prevaricate about you viewing, it should immediately start alarm bells ringing? 

    David

  • scoutman
    scoutman Club Member Posts: 441 ✭✭✭
    edited August 2018 #53

    TV personality, Martin Roberts, writing in his column in a recent Practical Caravan magazine warns about this very same scam. Apparently they were offering a 2016 Sprite Major for about £4000 less than the average price for this model, for an upfront payment of 50%, van unseen. 

  • cariadon
    cariadon Forum Participant Posts: 861
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    edited August 2018 #54
  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited August 2018 #55

    Hi everyone,

    Club members may wish to note that the Brett Caravans website appears to be down at present. We can’t be sure that it won’t reappear (in the same or similar form), so we’ll be keeping watch for this, and would appreciate any updates from members who spot anything like this which raises concerns.

    The Club raised concerns over Brett Caravans with Trading Standards (via Citizens Advice) and with the police ActionFraud service. We know that other individuals and organisations did so too, and hopefully these efforts are why the website seems to have disappeared.

    For those who didn’t see the website while it was live, although it superficially appeared to portray a typical caravan and motorhome dealership, the stock listed was advertised at significantly below normal market prices. Our investigations showed that many if not all of the images and descriptions of the caravans and motorhomes advertised appeared on other dealer websites or private advertisements (at normal prices). The images of the dealership, its facilities and staff were copied from another well-established company, with company logos removed and names changed. It proved impossible for us to find a trading address (as opposed to registered office) for the business.

    We have contacted the dealership from whom many of the ‘Brett’ images were taken and have confirmed that they had no involvement with Brett Caravans whatsoever. Understandably, they have asked us not to associate their name with this operation, however, and we would ask that Club members respect that wish too.

    As general advice for anyone looking to buy a caravan or motorhome, always be cautious of deals which appear almost too good to be true. Be sceptical of any requests to pay a cash deposit to secure a vehicle you haven’t seen. If you must pay a deposit, use a credit card for at least some of the cost – that secures you ‘Section 75’ protection should you lose your money, meaning you can claim from the card company for the full amount paid (not just the amount put on the card) up to £30,000. Check the seller’s actual possession and legitimate ownership of the vehicle before making full payment. While everyone likes to get a good deal, never get carried away by the chance of an apparent bargain. There will always be the opportunity to buy something else should you miss out through being cautious.

  • JillwithaJay
    JillwithaJay Club Member Posts: 2,485 ✭✭
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    edited August 2018 #56

    Thanks for the update.  Several of us did, in fact, alert the 'genuine' dealership at the time the OP posted this thread.

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited August 2018 #57

    I agree with what has been said about buying here. Anything that looks too good to be true probably is and certainly no dealer would sell at half the going rate.

    From an expert opinion we used at work a deposit has to be a sum that the buyer can afford to lose. Essentially anything over 500 pounds is unreasonable.

  • 63ellsbells
    63ellsbells Forum Participant Posts: 138
    100 Comments
    edited August 2018 #58

    Hi Sandy & Co,

    Sorry to hear you’ve been stung like this.

    Glad though that it’s not put you off caravanning or the idea of an Eriba.

    As has been said, Automotive Leisure have a very good reputation, being the largest Eriba dealer in the U.K. - they’re also not that far from you in Surrey.

    We’re on our 2nd Eriba having bought the first one from AL - huge stock, nice friendly helpful guys with no pressure to buy and all the time you need to look in them all to see what model and layout you prefer. We did exactly that when we decided to move up to a 540GT, but actually ended up popping over to Denmark to pick one up, saving us a shedload.

    Eribas are fantastic little vans, holding their value incredibly well and very solid, unlike many U.K. vans - get a nice one and you won’t be disappointed.

    There are also another couple of independent dealers worth a look -

    Eriba Caravan Sales in Lancashire

    https://www.eribacaravansales.co.uk

    And Eriba Shop in Norfolk:

    https://www.eriba-shop.co.uk/eriba-caravans-for-sale/

    I’ve been to Eriba Shop to buy an awning and they have some very well presented vans that they’re happy for you poke around in.

    We’re also in Surrey, and happy to offer any advice or answer any Eriba questions you may have.

    good luck in your renewed search.

  • firefly2327
    firefly2327 Forum Participant Posts: 5
    edited September 2018 #59

    Good luck Sandy, I wish you all the best. I hope Karma comes for the person/s behind the scam, they deserve everything they get.

  • firefly2327
    firefly2327 Forum Participant Posts: 5
    edited September 2018 #60

    I'd be interested to know Sandy whether you heard back from Action Fraud yet. I reported it to them too, a month ago now, and have heard nothing whatsoever from them. 

     

    This is an interesting read. If it comes into force it'll be too late for us of course..

    https://www.moneysavingexpert.com/news/2018/02/new-protection-for-victims-of-cash-transfer-scams/

     

  • Sandy And Co
    Sandy And Co Forum Participant Posts: 7
    edited September 2018 #61

    We've heard nothing back from anyone! The bank is due to report back this week about the response from Santander - and if they don't give us money then I'll be taking it to the Ombudsman... nothing from Action Fraud at all - not a peep!

    Have been out enjoying our new caravan though... not going to let these scumbags sour our fun!