Recommended Caravan Dealer in Hampshire

k9sam
k9sam Forum Participant Posts: 76
edited July 2018 in Caravans #1

We currently have a Lunar Caravan that we have bought from a well known Lunar Dealership in Hampshire.  We have used the same dealership for over 20 years but unfortunately in the last couple of years their Aftersales (servicing) department has given a poor quality of servicing and support. 

We are therefore looking for a more reliable dealership in Hampshire to use in the future. 

Do any of you have any experience of a good dealership in Hampshire (or neighbouring counties) that you would recommend.   

Additionally we are considering changing manufacturer from Lunar to an alternative as we consider part of the problem seems to be Lunar's Aftersales service.  Again any comments suggestions would be appreciated. 

Comments

  • Richard12
    Richard12 Forum Participant Posts: 112
    100 Comments
    edited July 2018 #2

    We also have purchased three lunar caravans from a well known dealer in Hampshire however, the dealer we use in Winchester has always given first class service and recently there was a management buyout. 

    We have not changed our van since then, have you tried Winchester?

  • cabbiemick
    cabbiemick Forum Participant Posts: 297
    edited July 2018 #3

    I have to say we have always brought from a dealer in gumshall  but two years ok used one in Winchester we had damp trouble with our new lunar they could of not been any more helpful sorted us a new van within two weeks wecan not recommend the dealer in Winchester highly enough after sales is brilliant

  • Tigi
    Tigi Forum Participant Posts: 1,038
    500 Comments
    edited July 2018 #4

    I`ll add my vote of confidence to Winchester Caravans we`ve had three vans from them over the recent six years and have always had good service, fortunately the problems have been limited. The current van is having to have the awning light replaced, Lunar had the part with the dealer in three weeks and it suited me to have it fitted three weeks later.