Role of Wardens
I have always had great respect for wardens, For the most part they are great hard working people who do a cracking job. However I have just returned from Malvern after a week stay. In that time I did not see a blade of grass cut, a water point/chemical point cleaned and all the dustbins have been removed so that you have to trail across the site to the central toilet block with your rubbish and re-cycling. So no daily bin/cleaning runs. Ok there 2 big toilet blocks but that is not a massive job. I saw one warden move two barrow loads of chippings and one drive past with a few hedge clippings. So apart from booking people in and selling ice cream what are they doing - and there are 3 of them.
Needless to say we were a little disappointed but cheered by the fact we made the change to stay there rather than the Tewkesbury Site which has now lost all its charm.
Comments
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I saw your review.
It seems to be the club's policy to rationalise rubbish disposal points, and it’s to the club you really need to address those points.
As for grass cutting, it’s baking hot with no rain so I’m not surprised they've not been out there cutting as it’s hardly growing!
You need to allow for the fact that this is an extremely busy site at times, and a large one, so no doubt when there’s a dog/plant/country show on at the Three Counties all the wardens will be fully occupied.
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I saw one warden move two barrow loads of chippings and one drive past with a few hedge clippings. So apart from booking people in and selling ice cream what are they doing - and there are 3 of them.
Sounds like one has been clipping hedges, and one putting down chippings? Personally in the current heat wave I have only cut my grass once in the last couple of months rather than weekly as normal due to dead grass so I assume C&MC sites grass are also brown. Assuming each has 2 days off a week and booking people in/out cleaning toilet blocks etc. I suspect they were still quite active but perhaps not on the part of the site you were sitting with your clipboard?
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I never actually notice the wardens cleaning the CCEP or water points as well, but as they are always in clean condition when I use them I assume it's been done when I wasn't there or looking at them.
Did they appear not cleaned or dirty to you when you used them? Smelly perhaps? If they did then you may be correct, but if you found them clean then they must have been cleaned at some point when you were off site or not looking at them?
As for the grass mine hasn't grown in weeks , again was the grass at that site long? Did it need cutting?
How far is it to the dustbins by the way?
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"… was the grass at that site long? Did it need cutting?
It certainly wasn’t in need of cutting the week before when we were there, Corners.
"How far is it to the dustbins by the way?"
I’ve remembered now. There are bins by both facility blocks so it’s no further than walking for anything else.
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Thinking about the bins again, I think it's definitely policy at C&CC sites to just have the large rubbish bins near the site entrance rather than dustbins dotted around the site. I think it's actually a better system - no, possibly smelly, bins near pitching areas, easier for the collection company and must save a fortune on bin liners.
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C&CC at Scone introduced this a few years ago, M, and for somebody not very mobile it’s quite a hike to the gate on that site. I guess people store rubbish in their cars/MHs until passing the entrance.
It definitely depends on site layout but at Scone it’s far from ideal in my opinion. I hope CAMC applies more common sense and I certainly didn’t see a problem at Malvern.
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Having just returned home from a 9 night stay at Broadway, I can assure the o/p that the wardens were cutting the grass and trimming the hedges on a regular basis. I regularly saw them trundling around on their tractors picking up the rubbish bins etc .I guess you were stalking them at the wrong time.😁.
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Where we have come across just the large bins, they have been at the toilet block(s). Where there are two, they have been present at both. I don't know what the OP means by the central block, as they are of similar size and neither is particularly central. As long as bins are provided at each block, I don't see it as a major issue. Although perhaps placing a small hatch in the lids would be a good idea, as some folk find them very difficult to lift.
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my thoughts as well on both points
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Shh, don’t mention weekend!
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We havent cut our gass more than once in the past 3 weeks at merrose farm except areas which are shaded most of the day and pitches which have been vacated with th grass under outfits growing. There are alot of other jobs to do other than cut grass on a club site. Service points are cleaned every day including the motorhome dump points.
“Ok there are 2 large toilet blocks but thats not a massive job”
Op If you would like to accompany any warden on a toilet block clean any day of the week it will probably change your mind of what a job it is.
We have 2 blocks along with the extra rooms laundry disabled facility and the washing up area, this will take 2 wardens about 2 1/2 hours a day every day to clean. Probably one of the biggest daily job we do on this site.
This is far from a moan as I actually enjoy the toilet blockk clean its a good 2 + hour work out, just putting a bit of balance on an important part of the job
Kevin
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Some of us would be quite thankful that wardens weren't constantly going round cutting the grass to a point where you could play bowls on it!!! On a more serious point cutting grass in this very hot weather could have a detrimental affect on the grass. Is it not a good idea to have a central recycling/rubbish point? These points are usually either at the toilet block or near the entrance so unless you never use the toilets or leave the site during the stay you will have to pass those points at some time in your stay so hardly an inconvenience to make use of them? Recently we were on a well known non Club site and on arrival we were given a poly sack for all of our recycling. That rubbish that couldn't be recycled we put in our own bag and disposed of it in the designated place when we left the site.
I think your title is somewhat misleading as wardens, I am sure, are required to run their site as economically as possible and as visitors we are not always in the best position to make a judgement.
David
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We have just returned from Rowntree Park, one of busiest on network. Never been on a Club Site with better facilities to be honest, absolutely spotless, in fact we thought they were newly refurbished! Turns out they were done in 2006. Good tidy bin areas, everything neat and clean. Wardens were patrolling/ wandering Site, having a word, checking all ok, all day, every day. Not a thing out of place to be honest. No grass to cut but lots of little hedges, a bit of clipping each day. Busy, busy, busy!
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When I read the title of this thread I though it was going to be something like a "Role of Honour", so lets go off topic and make it that.
I think they all do a grand job!
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A big +1 from me to that.
I think that the fact that they live on site rather than people who come in clock on for a shift 9 -5 makes a huge difference, I know they have duty hours but it's still their site, their pride, and if anything is a miss they are there and no where for to them to hide or blame the person who was on yesterday.
Also they are experienced caravaners and Motorhomers, and I've been glad that a number of times when asking for help
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Stayed at Malvern in both May and June, on both occasions grass was cut and toilet emptying points cleaned, but with the lack of rain in the last month and the ground baked solid how much do you expect the grass to grow.
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What a waste of time, effort and resources to continue mowing for no reason what so ever! In this heat and drought conditions when little is growing I'm sure it would be prudent to 'adjust' priorities for both the needs of the site and the health and safety of those working in such conditions.
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I'm sure the demands of each site is different. I was talking to one set of site staff some time back who said that they had come from Hillhead - apparently nicknamed 'Hellhead' by some site staff - the equivalent of 7 miles of hedging to keep in trim. 🙂
David
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Judging by the excellent condition of the club sites that we have visited, I think it is reasonable to assume that the wardens work quite hard. However, if you are concerned that they are sitting about, I guess you could ask one what they do all day?
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I completely agree.
I am at Rowntree at present and the condition of the site is a credit to those who run it.
In fact I cannot think of any club site where I would say different. For all the negatives bandied about the standard of product supplied is excellent.
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The CMC on-site staff are paid employees of the CMC. They are obliged to carry out their duties as per their job description. If their caravanning customers enjoy staying on their site with no complaints, they are being successful in their employment. If however any customer is disappointed in any particular site, improvements need to be made . ---- That's standard customer service procedure.
K
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