No electric hook up and freezing cold
Is it just me or would you also be annoyed if you booked a site that says hook up available and arrived to find they only have enough for 3 units and you have no power, small children and it's 3 degrees overnight? Oh, and they try to charge you more than their web page says.
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Yes, I would be disappointed, and likely very annoyed as we always want EHU. IMO they should have told you they only had 3 EHUs.
The price on CLs often seems to be different from that stated, we always ask for confirmation of the price when we book. If they have their own website, then there really is no excuse for not having all their info up to date.
Please do write a review so others can be better informed.
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Sounds like one to avoid.
If only we knew where it was!
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It's not perfect! Did you book online or telephone? We use a lot of CLs and much prefer to talk on the phone to check a few things out. Some webpages are either out of date, or state a "prices from......£x" which gives the site owners scope to charge more at peak periods. Does your van not have a gas heating option?
Being able to ask some questions means we don't use online booking systems as a first option. With CLs new to us, we get lots of information prior to booking. Hope things work out for you, and that your weather warms up. We had a balmy 14c overnight here!
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We moved to another site nearby, I have asaked for a refund but I'm not hopeful, I checked out the reviews, they had full marks when I booked, but they have since had others sating the same thing, I anted to know if it was just me, I'm glad to see others would also be upset by this, we are new to caravaning and I wanted to check, so thank you x
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I booked by email, a few months ago, I was worried before we left, I had an email the day before asking saying that we hadn't confirmed the booking, so I forwarded the email confirmation, the other bad review also said there were 7 vans on site and they couldn't do anything without the power tripping.
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We've never used the gas before, we're new to caravaining, we couldn't get it to work, and at 10 at night with little ones it was hard work, I also didn't want to leave gas heating on as I don't know when it was last serviced, to big a risk. I will be leaving a review on the site and it will be a very honest one.
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I'd be very cross too. What a start to your new hobby 😲. Do write a review and don't let it put you off.
Too late now but often it's best to start it on a club site, knowledgeable wardens and fellow campers ☺. Do get a get habitation service, worth the money, as you have discovered. Then you could have heated the van on gas even if you didn't have it on all night. We don't like ours on gas all night. Do get a gas detector and place it low down in the van as another safety feature.
Enjoy your holiday if you're still away and ask questions here, sometimes you can get a very rapid response 😉.
Ì think tge moral of this tale for all of us, not had a CL issue - yet, is chat if possible, establish the cost and dates via email.
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Sounds like a bad first experience for you fairy, a real shame. Top tip from me, if you intend using CLs, is to think of a few questions to ask owners before you book, checking out things that will be important to you. Electronic booking is fine, but only really if you know the site well, and you can also get some idea of layout, locations by using Google Earth.
Dont let it put you off CLs, they are all very different, we using them all year round and there are some very nice ones. If you can learn to use gas heating, it will help if you are away and power trips for some reason. All the best.
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I wonder if little fairy will do a review of the CL.......................
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You and I are thinking along the same lines I think M............
Be good to get some confirmation of where this happened, I could put a star in my handbook then!0 -
ok, I can....
a) understand your disappointment with the site and would have taken it up with the owners...
b) understand your reluctance with the gas if you are inexperienced and haven't really got the caravan sorted fully yet....
however, as back up, you really need to get the gas heating and hot water sorted and fully understand how to use it.....it's perfectly fine to use overnight...
things happen.....EHU bollards can trip or fail....fuses can blow, electric heating elements can fail....any of these is quickly sorted by switching to gas heating....and/or cooking...
good luck with future trips...many folk choose not to bother with EHU as gas and 12v provides another alternative....
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My suspicions were aroused by the 3 degrees overnight.......possibly, somewhere in the Orkneys!
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Whatever, it’s another case of only telling us half the story.
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I'd be tipping Social Services off regarding parenting abilities to be honest!
(And if that comment doesn't get a response from the OP, then there's no doubt it's a wind up!)
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I assume they had sleeping bags? bedclothes? some form of back up? OK one night all together in one bed to keep warm should have been possible? hats and coats in the car, put them all on, sleep in those We would have turned it into an adventure.
also how would they have heated up food over the stay? electric hob perhaps but only newer vans have them and then only one?
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could well be.
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