Update

cabbiemick
cabbiemick Forum Participant Posts: 297
edited June 2018 in Caravans #1

just a update we took our caravan back to our dealer today and the outcome is we pick new caravan up in two weeks our 2 year old delta ti plus 7 grand for a new bailey Pamplona not a great outcome but considering our had 80 precent damp in front room not to bad dealer said they will not be able to sale ours for 12 weeks but we have spent nearly 50 grand with them  in 2 years  

Comments

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited June 2018 #2

    a two year old van with 80% damp....am I missing something?

    shouldnt the dealer be grovelling to you and fully refurbishing your van FOC and not selling you another one....

    wheres the incentive to improve the service and product?

    they should be giving you a new van for dishing up that load of crap last time...

    unbeliveable undecided

    'not a great outcome' I'll say it isn't.....bloody cheek......

  • cabbiemick
    cabbiemick Forum Participant Posts: 297
    edited June 2018 #3

    I agree but had no choice when damp was done who would buy by van when the pdf service report shows 80 precent  damp

  • Navigateur
    Navigateur Club Member Posts: 3,880 ✭✭✭✭✭
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    edited June 2018 #4

    That 'van will be back on sale shortly!  80% damp sounds like a fish tank.

  • KeefySher
    KeefySher Forum Participant Posts: 1,128
    1000 Comments
    edited June 2018 #5

     Is this for real? Or a wind up?

    Did Gerald Wiley not do a sketch with a hackney carriage, something like 'phantom raspberry blower of olde london towne'.

  • Cornersteady
    Cornersteady Club Member Posts: 14,431 ✭✭✭
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    edited June 2018 #6

    I have to fully agree.

    What I don't understand is was there no damp water/ingress warranty with you two year old caravan? I have 10 years with mine ( provided it is serviced once a year)

  • Unknown
    Unknown Forum Participant
    edited June 2018 #7
    The user and all related content has been Deleted User
  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
    1000 Comments
    edited June 2018 #8

    my 2 year old delta ri had 60% damp in floor under toilet and bed so they repaired at there expense, what the point of a 6 year ingress warranty if you are just going to swap a van every time there's damp. Money to burn comes to mind.

  • flatcoat
    flatcoat Forum Participant Posts: 1,571
    1000 Comments
    edited June 2018 #9

    I sense we haven’t got the full story, there is something which doesn’t add up for me. Can you clarify why you haven’t invoked the warranty? Or is the dealer taking the warranty liability and offering you a part ex deal as if the Caravan wasn’t damp? Even so, I would be expecting a stonking good deal. 

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited June 2018 #10

     Mick previously started another thread:

    'hi hoping someone can give me some advice we had our 2 year old caravan serviced yesterday and our man found 80 precent damp lowest reading 40 precent in front room 30 precent on bathroom wall the rest of the floor is very bad with delamination and front windows are warped it as been back for repair of damp in front room before they had to put demidifier in van for few days and also been back for windows before service man said its one of the worst his seen in his opinon it needs a complete new floor my wife and I have lost faith in the van thanks mick'

     

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