Fiat Ducato Glow Plugs

Dawn F
Dawn F Forum Participant Posts: 167
100 Comments
edited May 2018 in Motorhomes #1

We have a 63 plate Fiat, last weekend when we started it the check glow plugs warning light came on.  We have taken it to our local garage and they have done a diagnostic check,  They have said we need new glow plugs & relay switch

They have quoted us £345.00 plus VAT does this sound a sensible price?

 

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited May 2018 #2

    Sensible price? No, but nothing is sensible about Fiat repair prices. We've found Fiat/Peugeot prices to be higher than Merc.

    You'll probably have to bite the bullet or try a non-franchised repairer.

  • Dawn F
    Dawn F Forum Participant Posts: 167
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    edited May 2018 #3

    Thanks Tinwheeler

    That is what I thought but just wondered if anyone else thought

    We have to have it done and as we want it at the least inconvenience to us then I think we will just go with it

    The joys of owning a motorhome

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited May 2018 #4

    Yep, grin and bear it. frown

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited May 2018 #5

    I'd be surprised if both glow plugs and their relay have failed together. I realise that if a single plug has failed a garage would want to replace all 4 (?) but unless the relay has failed too, I'm not sure why they'd want to replace it as a matter of course. The quote doesn't sound cheap. My Merc's glow plug relay was about £135 from the dealer & its plugs were £20 each but available online for about £12. Not knowing the Fiat engine I've no idea how accessible these bit are, but on a transverse 4 pot I'd have thought they would be very easy to get to.

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited May 2018 #6

    They'll be buried under that big sheet of plastic that cover the entrails of vehicles to discourage lesser mortals from prying into uncharted territory - there be dragons.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited May 2018 #7

    That big sheet of plastic was a fix to keep water out of the engine. It didn’t exist on early models but was part of a recall in 2008. 

    I know yours is a later model, CY, but the hardware is essentially the same. 

  • hortimech
    hortimech Forum Participant Posts: 18
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    edited May 2018 #8

    It sounds to me like you are being ripped off. A quick google suggest that 4 glowplugs and a relay will be approx £100 inc vat, this means they want approx £300 inc vat to fit them. What is their hourly charge ? £150 an hour inc vat ?

    I would be asking for a full break down of the cost and all the test data that lead them to the decision that the relay is faulty and the glowplugs are burnt out, or to put it another way, how did they test the glowplugs and relay.

     

  • Randomcamper
    Randomcamper Club Member Posts: 1,062 ✭✭
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    edited May 2018 #9

    Modern garages don't "test" anything ............

    Those skills have long since departed.......

    Although in fairness much of the wizadry under the bonnet is "sealed for life" non serviceable or repairable..........

    They plug in a diagnostic tool to the OBD port and just read off the fault codes. They cross reference them to a list of fault codes then tell you that is what is wrong..........

    I too am surprised that a 63 plater needs so much attention....

    I thought to do much diagnostic work on a Fiat you need Multiecuscan which is Fiats take on diagnostic software....

    Dawn, is your "local" garage a Fiat Pro Commercial garage, have they the neccesary software...?

    Might be worth a second opinion....? 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited May 2018 #10

    As MM suggested, it’s unlikely both the relay and plugs will have failed. They’ll be quoting to change both on a belt and braces basis as they maybe can’t be sure which is the faulty component. I’m not surprised at the cost.

  • hortimech
    hortimech Forum Participant Posts: 18
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    edited May 2018 #11

    I suppose the main question is, does the vehicle start easily from cold ?

    If it does, it is possible it a glitch in the CPU. If it doesn't, then it is easy to test the glowplugs, either by checking the amps they draw when operated, or by checking the resistance of each glowplug (you don't even have to remove them to do this).

    The relay is just that, a relay that handles high currents, but it will also have a builtin timer that turns the current off after a set time. You can actually test the relay and the glowplugs at the same time, you just test the amps used, no amps means faulty relay, current doesn't turn off after approx 30-45 seconds means faulty relay, low amps (usually less than 20 amps) means at least one faulty glowplug.

    If you are wondering, does this guy know what he is talking about, well, you will have seen the little orange tractors the club staff whizz about on, I used to fix them and guess what engine they have under the bonnet ?

     

  • Randomcamper
    Randomcamper Club Member Posts: 1,062 ✭✭
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    edited May 2018 #12

     

    If you are wondering, does this guy know what he is talking about, well, you will have seen the little orange tractors the club staff whizz about on, I used to fix them and guess what engine they have under the bonnet ?

     

    John Deere or Kuboto.....?

     

    wink

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited May 2018 #13

    Surely not something Italian or French?surprised

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited May 2018 #14

    The biggest problem with SWBMO's French car is its BMW engine.

  • hortimech
    hortimech Forum Participant Posts: 18
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    edited June 2018 #15

    Both and it's Kubota laughing