Deliveries to sites
Hello all, I have just been told that the Caravan and Motorhome Club Wardens are not allowed to receive / sign for parcels whilst you are staying on site.
I have orders bits and bobs from Amazon etc before whilst staying on sites without any issue but today I was told by a Warden at West Ayton this was not allowed. Apparently they are allowed to sign for parcels if it is an emergency and it is prearranged with them.
I ordered a new cable for my wife’s new phone as it had a USB-C connector.
£319 for my stay here... I am not asking for much just a signature and a 1 hour home for a small box.
Comments
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Presumably you were not ill mannered enough to order without speaking to the wardens first. That being the case if they said no there is no problem as Amazon will deliver to a local collection point. There are several to choose from near me and I assume also near you
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can see their point, I wouldn't want to sign and be responsible for your maybe very expensive parcel
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I wonder what would happen if there were no staff available to take delivery of a parcel? The wardens could be out on site or, as happens on some singleton sites, on their day off with no cover. Should the postie then leave it with the first person he meets or take it back to the delivery office?
Why not nip to the nearest supermarket and buy the cable there?
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I know normal post is acceptable.As noted on numerous sites, but I would not expect site staff to be responsible for signing for a parcel, as if later there is a "problem" with the contents,who will be responsible as the delivering company ,wiil say it was signed for "in good condition",
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So should club wardens staying at non club sites arrive at club arrival times as well in case they are accused of double standards?
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I think the important word in the OP is "pre-arranged". I hope no-one would expect wardens to sign for parcels with absolutely no pre-warning.
And what happens if the package is delayed till after you've left the site? Are wardens expected to arange for collection and/or forwarding it?
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Well the simple point that I would make is that, wherever I was staying, I would ask if it was OK before arranging a delivery. If not I would simply arrange another collection point. If it was something that could be bought within (say) 15 miles I would do that s part of a trip out. I expect nobody to fawn over me.
However that is just me. Others are different
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The cc is like the large, I would think, major companies who have any dealings with the general public in the uk , have to try to ensure that their staff and in the end themselves, minimise the chances of being open to what is now a Litigation Society how ever minimal the chances are.
Only just recently a member of the site staff was "warned" about it when assisting an elderly couple to change a wheel with a puncturel
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There are many assumptions being made here about wardens being expected to examine hold huge parcels, hold them for days on end or even forward them on. The OP was asking if we thought it too much trouble to allow delivery to a site. People are assuming that the wardens hadn't been pre warned either.
Amazon Prime will deliver a package the following day & I'm sure that the OPs small usb cable could easily have been signed for with or without being pre-warned.
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I'm not sure if this applies to Amazon, but are there not companies that deliver to local outlets for folk to collect from the outlet? Just might be worth investigating if site staff are unable to oblige.
I have some sympathy with site staff who are unable to sign for items, especially when they don't have a specific time for delivery. It could be that the office is shut while site staff are cleaning toilet blocks or doing other jobs around the site.
David
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Unless there was some particular reason for needing it delivered to the site. Perhaps a package from someone without a major distribution network, required due to an emergency. I would sort it out myself. We have ordered things whilst on site from Argos and Tesco Direct and picked them up from the nearest store. If it was Amazon as ET said get it sent to a locker location. Then if for any reason it is delayed and you don't collect it, they return it and your card is refunded, less the courier cost. Other large suppliers will send things for collection at a nearby garage, or high street shop. Again if they are not collected within a certain time they are returned.
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