Lunar warranty

As per Easy T, warranty runs out at three years, the sixty days gives some flexibility to both owner and dealer. 

Indeed Edmund. However with the way in which it is written it would be as well to meet the conditions even with regard to water ingress I suspect just to avoid any argument on that front. 

You will also find that the water ingress warranty has a similar date system to allow problems to be corrected by the end date. 

Firedragon--waiting for lunar to repair damp in floor of my delta RI. found beginning of December 60% round toilet/bathroom cupboard and bed. and upto 20% around rest of floor.  2 years old and £27000 caravan. crap build. I didn't pay that for our house. going to an NCC approved repairer to have bad bits cut out and replaced. told could be around March when it gets done but if any longer will get legal advice on how to proceed. it took a month before Cambells Caravans applied for the warranty repair with Lunar and they are across the road from the factory. another good service from lunar and dealers. NOT. where is this lunar forum you talk about. cheers.  by the way I sent e-mail to the NCC about this and not heard anything so they don't work for the general customer.

I am currently waiting for my Lunar lexon, bought new in 2014, to have its delaminated floor rerpaired for the third time. Every year since new the floor has required repair. I asked Campbells to get Lunar to examine the van this time to see what was causing the problem, Lunar expressed no interest. The current repairs involve 18 hours of workshop time plus heaven knows what in materials so it must be the best part of £1000 to do this years repair. Sale of Good act and "fit for purpose"  will be referenced if anyone thinks that I will pay for this annual event once they decide that "the warranty has expired".

It does make you wonder, how much is added to the price of a new van to cover all these warranty claims we are reading about on forums.

The manufacturer must have a very hefty margin, or they would go bust pretty quick at this rate.

A more robust design is required to accommodate a satisfactory build process.

The company I worked for for many years introduced a design for manufacture principle that required the design to allow for the assembly process, which if applied to caravan design would actually make caravans cheaper as there would be no need to factor in so much warranty work, therefore giving more profit to the manufacturer.

Everybody wins, and no production hold ups due to endless warranty work getting in the way.

Follow this principle up with a stock level of spares or a weekly run of parts that were known problems to cover for mishaps.

When build method and design provide a fit for purpose unit, the number of required spares would be reduced, and may be picked from production as needed. This would provide timely spares and only hold up new build by the time it took to make the next component.

Not beyond the reach of a dynamic customer focused company.

From reading the numerous warranty issue threads on here over the years, I am coming to the conclusion that any warranty from any manufacturer is is pretty worthless and when making a purchase it should be discounted in one's assessment of value.

Plus increase sales through the enhanced reputation.

I too have a Lunar (2014 model) and my experience is that spares take between 4 and 6 months to be despatched. So far we have had 3 instances of water ingress and a number of other smaller faults.

I know it is a personal preference, but I love Lunar's design and styling, and I suspect that, statistically, that I am as likely to get a bad caravan from Bailey or Swift etc. as I am from Lunar. But what really irritates is how long it takes for spares to arrive.

Are the other manufacturers as bad at supplying spares?

I take it you are doing the rounds seem to have read this post before or on another forum.