Lunar customer survey

Oneputt
Oneputt Club Member Posts: 9,145 ✭✭✭
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edited December 2017 in Caravans #1

Just completed the Lunar customer survey and guessing due to my negative views I will not be winning the £500 on offersurprised

Comments

  • lornalou1
    lornalou1 Forum Participant Posts: 2,169
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    edited December 2017 #2

    I would like to fill this survey in. how did you come about it. not to win the money but to add my negative points as well.

  • Oneputt
    Oneputt Club Member Posts: 9,145 ✭✭✭
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    edited December 2017 #3

    Just received an email this morning from Lunar Marketing

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,149 ✭✭✭
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    edited December 2017 #4

    One, I can imagine your answers. laughing

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited December 2017 #5

    I have filled it in also, my views were very good so I'll take the £500 in cash money-mouthlaughing

  • Oneputt
    Oneputt Club Member Posts: 9,145 ✭✭✭
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    edited December 2017 #6

    Wasn’t very complimentary and I guess the nail in the coffin was when I answered no to the question, would I buy another Lunarsurprised

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited December 2017 #7

    We must have been very lucky with our two Lunar caravans, I can obviously only hope that it continues. 

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited December 2017 #8

    Mind you, although happy with the Lunar I did slate the dealer and its service department. Wandahome, South Cave that is.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2017 #9

    WE enjoyed our last Lunar for 6 seasons. We have  a new Lunar less than a month old as the seating comfort is superb

  • heddlo
    heddlo Forum Participant Posts: 872 ✭✭
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    edited December 2017 #10

    Yes like you Metheven.  Our new Lunar, apart from a few issues, is fine it's the dealer that lets us down Ebor near York - have been useless!!!

  • Unknown
    Unknown Forum Participant
    edited December 2017 #11
    The user and all related content has been Deleted User
  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited December 2017 #12

    I thought that the main problem David was leaking windows? I know that should not happen! 

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited December 2017 #13

    They used the-‘now you’ve paid your deposit(none refundable) we’ve found a shed load of damp within your trade in’ trick on me😤😤

  • Unknown
    Unknown Forum Participant
    edited December 2017 #14
    The user and all related content has been Deleted User
  • catherinef
    catherinef Forum Participant Posts: 647
    edited December 2017 #15

    Same here for us, we've had 2 good Lunar's.  We got the survey and filled it in.  

  • Francis
    Francis Club Member Posts: 2,024 ✭✭✭
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    edited December 2017 #16

    Filled ours in yesterday we only collected our van 6 weeks ago (2018 model) but have been away in it twice and  so far no issues touch wood so hopefully that continues

  • Tigi
    Tigi Forum Participant Posts: 1,038
    500 Comments
    edited December 2017 #17

    We`ve had two without issue awaiting third on order. As per Easy T very comfortable seating! Trouble with any of these forums no matter what subject its generally only those with a problem who understandably vent their frustrations as i did over a couple of motorhomes we once owned.

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