CC Mayday or C&CC Relay Breakdown Cover?

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  • allanandjean
    allanandjean Forum Participant Posts: 2,401
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    edited November 2017 #32

    Hi PATMAU, A couple of years ago I looked into this as I needed cover for Europe and was concerned that whilst suggesting that all eventualities were covered the fact was that most providers would not recover the car from one location and return you to the vans location to collect it, indeed one poster stated that he was refused recover of his caravan sited next to his broken down car as it was not attached.

    There will always be examples that people can give of someone they knew having a friend who’s uncles aunty got whatever so I took my time to look at policies etc and found only two providers that would provide what you are wanting. I was very interested in ADAC, no longer an option, but they were unclear as to van recovery when not attached. I telephoned both and asked for written confirmation of what they stated.

    There were numerous anomalies such as restrictions on length when booked direct but none when booked through and agent but only RP and Safeguard met all my criteria and, as I was renewing my van insurance, Safeguard was the hands down winner.

    Last year when faced with a large rise in premium for travel insurance did a similar exercise and and went for a Nationwide Flex Plus Account which provides UK and European breakdown cover as part of the package. I know that this is not to the same level as RP but is equivalent to all other providers that I have looked at and better than most as it has a van limit of 8 metres.

    I pay £13 a month and for the £156 a year get travel and breakdown cover that, for travel insurance alone, would be costing app 50% more.

  • PATMAU
    PATMAU Forum Participant Posts: 250
    edited November 2017 #33

    Hi allenandjean,

     

    Here is the statement from the RAC Arrival offer on the C&CC website which is also in the policy document..

    A Re-Unite service so if you are away from your campsite when your car breaks down, RAC will take you back to the site within a 75-mile radius to collect your caravan before getting you home.

    Posted before I had finished.

     

    Should add, we were brought back from Scotland.  Car broke down.  Not only did they take us back to the site, they said we could go on with our holiday if we wanted, and they would pick us up when we were ready to go home.  We decided however, to come back home and get the car sorted out.  No probs.

     

     

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2017 #34

    Maydaywink

  • PATMAU
    PATMAU Forum Participant Posts: 250
    edited November 2017 #35

    Mayday does dual recovery, so if you break down on the way to a prebooked site, they will take you on to the site, you carry on with your holiday, then they will bring you home. When I phoned to ask if they reunited car with already sited caravan in the event of a breakdown , they told me no.


    That is why we have Arrival.

  • allanandjean
    allanandjean Forum Participant Posts: 2,401
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    edited November 2017 #36

    Hi PATMAU,I should have been a bit clearer as the main point was that at less than £60, when I took it, the Safeguard beat everything else for price. I don’t need it now as I have  recovery as part time of my car warranty and the cover with my Nationwide account. If I didn’t I would have stayed with Safeguard.

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited November 2017 #37

    It all depends on the vehicle you want covered, the degree of cover you want and the geographical area cover is required for as to what suits you best. Just make sure you read the small print.

    Peedee

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2017 #38

    I was not aware it has changed with mayday,as that is one of their main selling pointsundecided

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited November 2017 #39

    As far as I'm aware, my personal May day cover includes:

    1. Breakdown assistance and recovery in any car, even if I am just a passenger.

    2. They will attend to my car even if it breaks down at home.

    3. They will recover the caravan (no size restrictions) with the car.  If I have my caravan on site and I break down away from site they will sort out a solution.  This includes recovering me to the site and arranging a subsequent recovery home or recovering my car to a local garage for repair.  They do realize the problems.  Similarly, I have been assured that if my caravan is kept locally in storeage, they would recover my caravan to storeage and then my car to home or my local garage.

    4. If I breakdown on my way to a pre-booked site, they will take me to the site to carry on with my holiday and then, if the car can't be repaired (in time), they will recover my van and car at the end of the holiday.

    I have been assured by the Club that they would look for a reasonable and sensible solution to a wide variety of different scenarios in order to get the member safely home in case of a breakdown.

    What I will do is to try and get a response from the Club to this thread.

    Regards

    David

  • PATMAU
    PATMAU Forum Participant Posts: 250
    edited November 2017 #40

    Interesting, it was a couple of years ago that I rang to find out if Mayday equalled the Arrival offer.  I wonder why they told me they didn't reunite car and caravan.  Is it something they have only introduced in the last couple of years?

  • KjellNN
    KjellNN Club Member Posts: 8,667 ✭✭✭
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    edited November 2017 #41

    If it is then they do not seem to have told us there has been a change.

    My understanding of the cover is the same as DSB wrote.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2017 #42

    It has been a Mayday prime part of their package since i have been with them and that is many years, it may not be part of Green Flags package (the parent company)

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited November 2017 #43

    I also wondered if there might possibly be confusion by a not insignificant number of members about the difference between May Day and Green Flag.  They are different and provide different levels of cover.  May Day piggy backs on the Green Flag system, but it is designed for caravanners by the Club, and provides a much better level of cover.

    David 

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited November 2017 #44

    With Lifesure offering UK Caravan Only breakdown / recovery for just £15 a year - or £10 a year if a caravan is insured with them - it can be added to any car breakdown /recovery I choose to have.

    It covers things like caravan punctures, roadside repairs, and  towing to garage or campsite or back home. So not quite as many options as MayDay, and a size limit of 7 metres plus drawbar, but good enough for many of us. For £15 a year ! 

  • cester
    cester Forum Participant Posts: 5
    edited November 2017 #45

    lewisjack, I am in the same situation my up grade runs out at the end of June, I contacted Motability and informed them that there would be many Motability users with caravans that would require a stand alone recovery service and RAC informed me that I could take out the C&CC which would be full cover all I require is an up grade for the caravan, they did not answer my question why this cover is ceasing, contacted  the CC and they said they may look into this in the future.  The more people that contact the CC regarding this might help our cause, this could also affect people who have company or lease cars.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited November 2017 #46

    All the people that get free recovery with their car insurance etc would also be interested ..... 😉 

  • cester
    cester Forum Participant Posts: 5
    edited July 2018 #47

    Leiwsjack

    I  also use a Motability car and had a stand alone caravan cover from RAC which they stopped, I have contacted Motability Operations and they have contacted RAC which are giving interim cover for one year, you have to contact Motability Operations to apply for this cover.