Late Availability

SteveL
SteveL Club Member Posts: 12,374
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edited July 2017 in UK Campsites & Touring #1

The club is doing really well. Just tried to access late availability for this weekend and all pitches are sold across the whole country. Nothing is available.🤔

Comments

  • Justus2
    Justus2 Forum Participant Posts: 897
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    edited July 2017 #2

    Outstanding. undecided

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2017 #3

    Must be time for a website shut down to carry out 'planned' maintenance then

  • Natasha2
    Natasha2 Forum Participant Posts: 306
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    edited July 2017 #4

    Just checked myself it's showing quite a lot of availability!!

  • Justus2
    Justus2 Forum Participant Posts: 897
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    edited July 2017 #5

    Its working now... Everything was Zero earlier.

  • Unknown
    Unknown
    edited July 2017 #6
    This content has been removed.
  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2017 #7

    The total pitches available on site are not truly constant. Some grass pitches get put out of use. Maybe the CC do not want individual wardens amending base data, such as the number of pitches available on a site, within the general booking system. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2017 #8

    Its the same with LA and a reason that,  at times, availabilty on sites will increase nearer the dates, as wardens can release pitches that have been out of use because of damage or maintanance/works in the near area

  • Cornersteady
    Cornersteady Club Member Posts: 14,625
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    edited July 2017 #9

    nothing wrong with the way the booking system works and is presented to the customer right through to paying....its a good, user friendly system, 

    who are you and what have you done with BB? smile

  • papgeno
    papgeno Forum Participant Posts: 2,158
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    edited July 2017 #10

    Not my recent experience of the booking system unless it's me that's the numptee.

  • peedee
    peedee Club Member Posts: 9,499
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    edited July 2017 #11

    Yes plenty of availability, there have been a few cosmetic changes since I last looked at it a few days ago.

    I have asked the question before about realtime updating of the booking system, never got a reply. surely both the LA and the availabilty at each site is driven from the same data? I think you would have to have the two displays if you were just looking for somewhere to go for the weekend at short notice. If there was no LA you would have to tediously troll through multiple sites.

    peedee

  • Cornersteady
    Cornersteady Club Member Posts: 14,625
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    edited July 2017 #12

    in what way? I've usually found the booking system good

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2017 #13

    undecidedsurprisedsmile,

  • Unknown
    Unknown
    edited July 2017 #14
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  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2017 #15

    That sounds like an idea to take up (aircraft style booking) then if the site gets late cancelations there will be space rather than being "bumped off"because of overbookingcool

  • peedee
    peedee Club Member Posts: 9,499
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    edited July 2017 #16

    So, two options, either update the system real time......a big expensive change from a batch driven transaction based system.....or add a second manual 'real time' system which reacts a bit faster than the over night processing......what we seem to have.....

    so, 'real time' but manually managed.....?

    anyway, off to play golf

     

    Forecasted to rain most places this afternnon, so best of luck dodging the showers while playing golf. Fortunately I completed all my external activities first thing this morning.

    You maybe right about a second system. What prompted my question about whether it was done in real time was an observed discrepancy between a site and the LA list but this was before the upgrade to the Clubs web site. Of course it may have just been teething problems after the first introduction of the LA list.

    peedee

  • countax
    countax Forum Participant Posts: 112
    edited July 2017 #17

    surprisedStrange.  I've been looking at late availability for the coming weekend over the past 3 days and to say that there are no vacancies anywhere is completely incorrect. What point are you making? You can't be seeing the same information as I am.

  • countax
    countax Forum Participant Posts: 112
    edited July 2017 #18

    Good points. Perhaps a club employee can explain how "real time" the late availability system is and what safeguards exist to prevent overbooking. e.g. one person rings the site and the other books online. Another example. I cancel my booking. How long does it take for the vacancy to show a. to the warden. b. to members.  smile

  • Tammygirl
    Tammygirl Club Member Posts: 7,960
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    edited July 2017 #19

    I just want the LA to work over the whole week and not just the weekends.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2017 #20

    to respond to Alan, if pitches are put out of use and the number available drops, then this has to be reflected in the master system otherwise customers can book pitches that dont exist.

    The point that I was making PD is slightly different. Whilst I agree in principle it may be that the CC do not want wardens messing about in the 'Master System'. 

  • peedee
    peedee Club Member Posts: 9,499
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    edited July 2017 #21

    Don't you mean BB ET

    peedee

  • SteveL
    SteveL Club Member Posts: 12,374
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    edited July 2017 #22

    It may well have been showing availability when you checked it. However, first thing this morning all areas of the country were showing zero. Really we should not be surprised, given how well the web site works in general.☹️

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited July 2017 #23

    Indeed PD ..... had a long day! smile

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