Omnivent

JohnM20
JohnM20 Forum Participant Posts: 1,416
1000 Comments
edited July 2017 in Parts & Accessories #1

Does anyone have a contact email address / website for Omnivent? I don't seem to be able to find anything.

I have a progressively worsening problem with my unit which has the electronic control. I can't go to my local dealer who I would use for warranty work as they have gone out of business.

Just in case anyone has had a similar problem and found a cure, please let me know. (I've tried a search on here and it returned 0 results for Omnivent).  The fault on mine is that it frequently either fails to start at all or sometimes stops after a minute or so. I have found that if I give the fan a bit of a turn manually it will sometimes start which suggests a motor problem rather than the electronic 'switch' control. It would appear from my trawl through various forums online that it is a known problem going back to at least 2012 but with no definitive cure.The indicator light also  sometimes flashes between the various setting indicators.

Comments

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited July 2017 #2

    I must admit to being a bit confused. Used to have one on our last van, but not the electronic control. I thought it was made by Thule, however there website calls it a motorised vent. I am not sure if this is the same product, but there are contact options on the website.

    Thule

  • steved28
    steved28 Forum Participant Posts: 5
    edited July 2017 #3

    We had exactly the same problem as you have, changed the motor very easy to do yourself .  

    This cured the problem 2 years now still no issues.

    steve

  • JohnM20
    JohnM20 Forum Participant Posts: 1,416
    1000 Comments
    edited July 2017 #4

    Thanks for your replies SteveL and steved28. I have looked at the Thule website believing they were / are the manufacturers of the Omnivent but as you rightly say SteveL they call it a motorised vent with no reference to Omnivent.

    I'm sure the motor is very easy to replace and I'm capable of doing it but the caravan is still under warranty and therefore so is the Omnivent. I know I can buy a motor at a cost of over £75.00 but me doing the job may invalidate the remains of the warranty should another part of the vent fail at a later date. I have spoken to Lunar who have been helpful but not, if you know what I mean. They know that my local dealer in Derby has gone out of business and gave me the name of a company in Chesterfield but with the added comment that they won't do warranty work unless the caravan was bought from them. The next nearest dealer is 45 miles away.

    Reading an old thread on Caravan Talk, back in 2012 the problem was known about. One poster said he had used electric motor cleaning fluid that he bought from a model shop. This, he claims, cured the problem so I might give that a try.

  • Randomcamper
    Randomcamper Club Member Posts: 1,062 ✭✭
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    edited July 2017 #5

    John,

    The manual for the "Thule" roof vent shows what i have in my van which was described by the dealer as an Omnivent so i assume the two are the same thing....?

     

    Have you read the warranty terms here, if you can remove it you can probably take it to a Thule dealer or even post it to them.....?

    https://www.thule.com/en-gb/gb/about-thule/warranty