Self seeking satellite

Paulanddebs1471
Paulanddebs1471 Forum Participant Posts: 2
edited June 2017 in Motorhomes #1

Hi I'm new to this but hopefully someone may be able to help me. I have Autosat2 from Cryostop which has stopped working, does anyone know who may be able to repair it for me. It's on a 2004 motorhome so I'm assuming it's about that age, but I assume it's worth repairing. Any ideas please

Deb.

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  • neveramsure
    neveramsure Forum Participant Posts: 712
    500 Comments
    edited June 2017 #2

    Hi Deb,

    My brother in-law has a different make that became faulty and the manufacturers repaired it for him, obviously at a cost.

    I believe yours is made in Germany, if you check this link http://www.crystop.co.uk/ there is an email address at the bottom of the page. They may be able to advise you of an approved repairer.

    I hope this is helpful. 

  • Paulanddebs1471
    Paulanddebs1471 Forum Participant Posts: 2
    edited June 2017 #3

    Thanks for the link I've emailed them, wait and see if they have the right answers for me. 

    Thanks

    Deb

  • neveramsure
    neveramsure Forum Participant Posts: 712
    500 Comments
    edited June 2017 #4

    I hope you get a speedy reply.

    Good luck.smile

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,864 ✭✭✭
    5,000 Likes 1000 Comments Name Dropper Photogenic
    edited June 2017 #5

    Deb

    When you say it has stopped working do you mean that the dish no longer opens and searches for a signal? Or does it open but won't lock onto a satellite? If it's the latter it might just be a case of a software update. I have a Mecatronic Dish which suddenly one day would not lock onto any satellite. I have just had a letter from Road Pro telling me they are awaiting a software patch from Italy.

    David

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