Sprite alpine 2 - 2016 faulty tyresj

aupduck
aupduck Forum Participant Posts: 1
edited June 2017 in Caravans #1

I purchased a new van last year however during the first service by an independent service provider he reported that both tyres were defective with the side walls cracking.

I've reported the issue to Rydedale leisure in Leicestershire  from whom I purchased the van however they are not prepared to do anything until their claim with the tyre manufacturer has been agreed / settled, surely this isn't correct as my contract is with them not the tyre manufacturer?

I've also requested several times a written statement as to the road worthiness of the van on these tyres which they don't seem to want to issue. 

This is going to jeopardise my holiday plans and may have to replace them myself.  Do you have any advice as to how I can take this further?

Regards

David

Comments

  • ChrisRogers
    ChrisRogers Forum Participant Posts: 435
    edited June 2017 #2

    Have you checked the production date when the tyres were made? look for a code on the tyre wall i.e. 2014, these would have been produced week 20 year 2014, you could have old tyres on a new van!

     

  • Nuggy
    Nuggy Forum Participant Posts: 512
    edited June 2017 #3

    After checking the date of manufacture (as above), check that the Load Rating of the tyres is sufficient for your MTPLM and provides at least 10 percent safety margin.

  • ValDa
    ValDa Forum Participant Posts: 3,004
    1000 Comments
    edited June 2017 #4

    I would replace the tyres pronto, keeping the receipt, and keep on at Ryedale for the cost of those replacements. Ask Trading Standards for advice, or consult the Caravan Club legal team. 

    I certainly wouldn't tow the caravan anywhere with tyres with cracked sidewalls and a certificate of roadworthiness will be of no help.  If one of those tyres blows on a motorway (for instance) at best it will damage the caravan and at worst you could cause a potentially life-threatening major accident.   Just google caravan tyre blowout and look at 'Images' for some scary warnings about what might happen.

     

  • Pippah45
    Pippah45 Forum Participant Posts: 2,452
    1000 Comments
    edited June 2017 #5

    That is another black mark for Ryedale Leisure in my book - a friend of mine bought a dodgy caravan from them last year.

  • KellyHenderson
    KellyHenderson Forum Participant Posts: 76
    edited June 2017 #6

    You are quite right aupduck, your contract is with Ryedale and not the tyre manufacturer. Please do contact the Club's free legal team on 01206 846073 for further advice on your rights under the contract.

  • flatcoat
    flatcoat Forum Participant Posts: 1,571
    1000 Comments
    edited June 2017 #7

    I would also raise this on Swift talk forum, it might prompt Swift to get their customer service involved, after all it was thm who fitted the tyres....... 

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