Magazine App Issues

The Honz
The Honz Forum Participant Posts: 4
edited May 2017 in Club Products & Services #1

Is anyone else having problems with the Android version of the magazine app?

I can't ever seem to be able to download the latest edition of the magazine. It says that is downloading for a few seconds and then flashes up an error message "zip file download failed" then just stops the download.

I can occasionally download a 4 months old edition, but never the current one.

I have Deleted User and reinstalled to ensure that I have the latest version of the app with no success.

Plenty of memory available.

I have raised the issue through the feedback facility but they don't seem to have done much so far to fix it, just asked for a screen shot of the issue.

So is it a common problem or am I just the lucky one?

Comments

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited May 2017 #2

    It was fine a couple of days ago but there is no incentive to use it other than its a good way to store past issues if ever you want to search for back articles. I'm upto date with downloads so cannot help you further.

    peedee

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited May 2017 #3

    Peedee, just out of interest what do you store them on. My pad iPad only has 64gb storage and at 300mb a mag it is rapidly used up. Plus of course I need room for my maps, photos etc. Apple don't make it easy to add extra storage, except cloud. Can you have a memory stick, or something, with them all on?

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2017 #4

    I downloaded it yesterday on my android phone, just to see what it's like. I haven't had time to check it out and if it uses up too much memory I won't keep it. On my laptop just now but will have a look later and report back what I find. smile

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2017 #5

    Apologies! I had downloaded the Sites App not the magazine. I have now uninstalled the app due to it's slowness. I presume the mag is much the same and I don't want adverts etc. so won't try it. wink

    I am getting error messages on here today, the whole system seems wobbly.

  • peedee
    peedee Club Member Posts: 9,387 ✭✭✭
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    edited May 2017 #6

    I use an Samsung Android version 7  8 inch tablet with a 32Gbit internal memory and 32Gbit external SD card,

    peedee

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited May 2017 #7

    Having the provision for external memory is useful,  but not something Apple seem to want to do. My iPad is over four years old and getting fairly full and I don't even have all my OS maps on it. When I purchased it larger memory versions were horrendously expensive. You can get 256 gb for what I paid now. However, while it keeps running I will just have to make do. 

  • Reesy
    Reesy Forum Participant Posts: 1
    edited June 2017 #8

    Exactly the same problem, can't download the magazine to my Android tablet.  Error message "zip file download failed"

    Can't find any help to solve the problem.  I answered a club feedback questionnaire on the online mag a month or so ago and reported the problem so hopefully someone will take note and sort the problem or offer advice How to change settings etc.

  • Bakers2
    Bakers2 Forum Participant Posts: 8,192 ✭✭✭
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    edited June 2017 #9

    Why not raise it know the club's Facebook page? From my reading replies by a named person appear fairly quickly although I'm not sure about weekends.

  • The Honz
    The Honz Forum Participant Posts: 4
    edited June 2017 #10

    I doubt that anyone is doing anything about it at all. You are getting the same error message as me. 

    I filled in a survey and got some emails from someone 6 weeks ago.

    Chased them up and they said that they just pass stuff on and don't fix anything. 

    So I wouldn't hold out any hope for a resolution. 

    If 2 of us are getting the same error, then there must be loads more suffering in silence.

     

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