The rules don't apply to them

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  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2017 #92

    But of course that is if staff were available to cater for the inconsiderate few ,amongst the miriard of other jobs and services that are mostly caused by the same inconsiderate few to other members

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited April 2017 #93

    ...but isnt this a bit of the tail wagging the dog?...

    customers are 'constrained' by the rules which are formed so as to allow too few staff complete a list of tasks to a rigid timetable.

    when the toilets are being cleaned for two hours, customers cant use that facility nor reception, so arrivials are prohibited as there is no-one to book them in....

    if sites were manned properly (appropriate and separate staff in reception and doing the cleaning) customers could be admitted from (say) 9:30 onwards as there will always be early leavers each day.

    the pretence of poor access etc is a smokescreen to hid the real issue of understaffing of cc sites.

    as Rocky said earlier, even a simple auto barrier system would make life so much easier and introduce that most lauded of words in the cc lexicon 'flexibility'wink

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2017 #94

    +1 laughing

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2017 #95

    As we all should know ,the most costs in any organisation is staffing  ,and with the ammount of moans about site fees on here then more staff more moans,and both of the main supplyers of pitches cannot do right for the the few serial wingersundecided

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited April 2017 #97

    There's an irony about a poster that moans about moaners ...... innocent

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited April 2017 #98

    Well that is certainly opinionated and moaning laughing Join the club.

  • Justus2
    Justus2 Forum Participant Posts: 897
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    edited April 2017 #99

    I don't disagree BB, but higher staffing levels would without doubt increase pitch prices and by who knows how much ?  An extra £5 -£10 per night perhaps for a couple of extra wardens per site ? Just a wild guess obviously, but I would rather keep prices and staffing levels lower and arrive after 12... others may prefer to arrive earlier but pay more per night to fund it.

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited April 2017 #100

    We have not been to many commercial sites, but all the ones we have visited, have either been more expensive than the CAMC, or had other enterprises on site. This gives the potential for sharing a larger workforce across the site. So the staff that do the ground maintainence in the statics area, also do the touring section, and cleaners on the rented accommodations also clean the touring facilities. This is something that is not possible on a CAMC site. Therefore if more staff are wanted, so that reception can be staffed all day, costs would inevitably increase.

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited April 2017 #101

    Id never refer to another poster as an 'arrogant female'...wink

    however, the point remains, despite JVB's admirable defence of all things CC, that other places manage to get the toilets cleaned without pulling reception staff away from what theyre supposed to be doing, looking after paying customers.

    having vans trickle onto site, filling up vacant pitches does work, ive seen it in many places....though at neither of the clubs, ill admit.....it reduces customer frustration, increases pitch use, reduces traffic congestion (surely the club's prime aim it would seem) outside and around the site.

     

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited April 2017 #102

    As I put above, commercials often have other enterprises that allow resources to be shared across the site. However, on the commercials we have used (in the UK) there have been rigid arrival and departure times. So no difference to the CAMC on arrivals, but no chance of stopping on.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2017 #103

    Good post with true facts ,there has not been any post from the serial "it's better everywhere else"few that could say different 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2017 #105

    There is only one cc site we have been on that has the reception open at all reasonable times and that is Hillhead and there they have "contractors" cleaning? the facilities ,and how many "moan "about the price even if it is still cheaper than most of the commercials at peak times  who do "loss leaders"in the winter

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited April 2017 #106

    GC, you've proved you can mix it with the bestlaughing power to your 'giving your opinion'smile

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited April 2017 #107

    BM, this happened-we got to a place we wanted to visit(10mins early) within 5mins a queue had formed across a path blocking access to folk with wheelchairs, baby strollers & foot traffic. I asked the guy to open the rope to allow the log jam to clear. He looked at His watch then told me "3mins to go & I will" beyond the rope was employees waiting to welcome visitors. We moved on. Not C&MC accepted but a slavishly blind following of rules for no good reason-that is my point.

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited April 2017 #108

    +1

  • eurortraveller
    eurortraveller Club Member Posts: 6,830 ✭✭✭
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    edited April 2017 #109

    A Club member kindly put in a post last night in another section of Club Together recommending a site he had liked .

    The website says the camp site office will be open to welcome visitors from 0800 - and they don't seem to close it for toilet cleaning as it goes on to say that the office remains open all the time until 2000.

    Oh these nasty, foreign commercial practices. 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited April 2017 #110

    Ooh, nice. A moan about moaners and sexist to boot. You'll go far, GC.cool

  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited April 2017 #111

    Interesting post with some thought provoking points, unfortunately not related to the OP.  Having said that discussions frequently go 'off topic'.

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited April 2017 #112

    The trouble with letting people onto site early or as they arrive throughout the morning is that there is a tendency for them to then 'hover' in their preferred area, waiting for someone to leave. Not something that I like, as it can lead to people forgetting something if they feel pressured into packing up quickly.

    We have experienced this "arrive when you like" thing many times in France, but there it isn't the same problem, because the sites are usually very quiet when we go.

    That said, the problem of late departers in the UK is a far bigger one, because they inconvenience the new arrivals who have followed the 12 noon arrival rule.

    Booking of specific pitches would overcome all these problems.

  • N1805
    N1805 Forum Participant Posts: 1,092
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    edited April 2017 #113

    From above post by IanH  Booking of specific pitches would overcome all these problems.

    Info for anyone interested ;- Discussed earlier this month on page 3 of UK sites & touring.

     

     

  • Bluemalaga
    Bluemalaga Forum Participant Posts: 936
    edited April 2017 #114

    Does this not show that the camc is no different than elsewhere. Try getting into many establishments before opening time. The time is well posted, we all know the time, why do we expect others to change their terms and conditions because it suits us.

    We have used many comercial sites, some allow early arrivals, but not many. Others do not allow entry untill 13.00 or even 14.00 and still expect early departures some by 11.00. Comercial sites also impose their rules quite strictley. 

    Perhaps those forming the queue could have been a little more carefull not to block the path, just a thought, as I do not know the layout of the road and path.

     

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited April 2017 #115

    I'll put it plainly for you BM-I am not advocating 'we' change or expect a change of terms & conditions, just the application of common sense when it will actually save issues arising. I accept you are in the 'rules is rules' category & will not accept any deviation from them. It's a pity the boots on the ground are not given more leeway to make instant decisions themselves. I guess if they did we'd have CT full of complaints, sorry-full of even more complaints.

  • compass362
    compass362 Forum Participant Posts: 619
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    edited April 2017 #116

    Am I correct that the C&CC have put their arrival time back to 13.00 hrs that's 1pm for your non service types .

    Excellent idea gives people plenty of time to be off site by 12.00 noon & plenty of time for the wardens to prepare the site for the new intake of campers.........😇

    Something for the CMC to look at .........👍

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited April 2017 #117

    Whatever the arrival time, there will be those who arrive early whether by agreement with the wardens or not so I can't see it making a difference.

    1300hrs is 1pm! Gee, thanks for that. cool

     

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited April 2017 #118

    So, what you appear to be saying Rocky, is that you don't advocate a change of the rules (after all, that wouldn't be popular with some and so wouldn't fit your 'friend of the people' aspiration).........but if you arrive early, the wardens should have the flexibility to let you in........and ignore the rules.

    Yeah right, get it now........Dude.

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited April 2017 #119

    probably the worst idea a club could come up with.

    putting the arrival time back to 13:00 is hopeless in winter when the sun goes down at 15:30.....not much of a first day for £25.

    so, what are these 'things' that a warden has to do to a pitch after one customer drives off and another drives on....?

    certainly no downtime for anything required on any pitches ive been on this year....around 85 nights so far....

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited April 2017 #120

    Exactly so.......it went down with C&CC members like a lead balloon. Of course, the management insist that they are right and their members are all wrong.

    Agree, the 'preparing the pitches' thing is absolute nonsense.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2017 #121

    The wardens here have been busy, as it is the time of year for fast grass growth,  and rather than cutting/strimming between the hardstands when in use and the moaners would be vocal about it,  they have done most where possible today,  when there has been a large turnover of pitches