Pricing Confusion?

Takethedogalong
Takethedogalong Forum Participant Posts: 17,073 ✭✭✭
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edited March 2017 in UK Campsites & Touring #1

Not sure if this is me misunderstanding something, but I am confused. I have just checked out a couple of the £14 per night sites, (Nunnykirk and Ilfracombe). In large print in the top right hand corner of the webpage for each, is states "price from £18.50", then goes on to explain this is site fee plus one adult. Yet somewhere else on each page is says that these sites are £14 per night, all year, regardless of number staying in tourer outfit! 

So, I wonder which is correct? I know that there have been differences in prices quoted online and in handbook, so I wonder how many more prices are confusing members as they look to choose somewhere to stay?

Apologies if this is me missing something obvious, but I am blowed if I can find it!

Comments

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2017 #2

    Elsewhere it says that if using the App the correct price of £14 will be applied and so I take it that the correct price is indeed £14

  • JayEss
    JayEss Forum Participant Posts: 1,663
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    edited March 2017 #3

    It was the same last year TDA when I looked at Much Wenlock and Aberbran. 

    The price is right when you make the booking but it would be better to make it clear right from the start as per the key value below 

    Simplify - We'll make the experience as easy and seamless as possible so you can enjoy the great outdoors your way

  • DaveCyn
    DaveCyn Club Member Posts: 339 ✭✭✭
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    edited March 2017 #4

    It's confusing but when you go to book the price comes out at £14 for unit + 2 adults + 2 kids.

     

    You couldn't make it up🙄

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,073 ✭✭✭
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    edited March 2017 #5

    All the £14 per night sites appear to show incorrect or misleading prices on webpages. some are showing £10.50/£10.10, although I am guessing this might be for a none hook up pitch. Not only is the pricing of pitches confusing and irritating members, it appears on this occasion to have baffled who ever built the web site page!

    I dont use the app, and have no intention of using it. I am guessing the website pages will be where most folks browse, so this needs correcting?

    I cannot report my own post, but if some one else wants to do it for me, perhaps will get sorted?

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2017 #6

    When we had young children although we toured we also spent 9 nights each Summer on a non-facility site that was Shawsmead near Aberaeron. The Ifracombe site sounds a good pound stretcher for families

  • JayEss
    JayEss Forum Participant Posts: 1,663
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    edited March 2017 #7

    I've reported your post TDA 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,073 ✭✭✭
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    edited March 2017 #8

    Thats what I thought ET. Thats why I mentioned it on the Hillhead thread. 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,073 ✭✭✭
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    edited March 2017 #9

    Thanks JayEss.smile

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited March 2017 #10

    It could be that the Club has to show the overall price for non members?

  • Fisherman
    Fisherman Forum Participant Posts: 2,367
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    edited March 2017 #11

    Seems to be just another case of the club spending monies in the wrong way, ie  perifery issues ( rebranding) and  forgetting the basics.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2017 #12

    Price to non members would be £12 more I expect as other sites do not show the additional price for non members

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited March 2017 #13

    I forgot about the £12 bit ! Thinking it was less.wink

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,657 ✭✭✭
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    edited March 2017 #14

    I'd made this point many weeks ago to HO but as usual they did not come back with a proper explanation. I gave up!! It's just a case of the right hand not knowing what the left hand is doing, again!! 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited March 2017 #15

    Just noticed the site prices for Plymouth Sound have gone haywire. No sign of these problems being sorted yet? undecided

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
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    edited March 2017 #16

    Hi everyone,

    Thank you for raising this with us. We are aware of the issue, and it is an issue which is due to be fixed shortly. As pointed out by EasyT, we do have a message on the affected sites’ web pages, which states that “If you're using our UK sites app, the price will reduce to the correct amount for the Freedom for £14 promotion on the booking confirmation screen.”

    We apologise for the confusion, however, you will be charged the correct price, as per the terms of the ‘Freedom for £14’ offer.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited March 2017 #17

    I gave up reporting owt long since. Save my breath for cooling my porridge Nellie

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