Writing a review

VandJ
VandJ Forum Participant Posts: 19
edited March 2017 in Club Membership #1

So we logged on the the Club site this morning to write a review for a site we've reviewed before and got a message pop up 'you have already reviewed this site'! And we couldn't write anything.  After contacting the Club we were told this was a known fault!  Has the caravan club spent all of their time and money rebranding (what a waste of time and money) that it could not get this problem fixed?

Comments

  • Bakers2
    Bakers2 Forum Participant Posts: 8,193 ✭✭✭
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    edited March 2017 #2

    Has it not been fixed yet? Been known about since the update disgusting.  Was it a CL? I've not heard anyone say same for club site. We're on a  CL that we've reviewed before but this is a new season! 

  • VandJ
    VandJ Forum Participant Posts: 19
    edited March 2017 #3

    It was a club site!

  • Bakers2
    Bakers2 Forum Participant Posts: 8,193 ✭✭✭
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    edited March 2017 #4

    Well at least it's not just CL'S 😉

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited March 2017 #5

    It's very poor that reviews cannot be left for CLs, and that so many existing reviews were lost at the upgrade. I don't feel the same about Club Sites.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,859 ✭✭✭
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    edited March 2017 #6

    My understanding is that all reviews older than two years have been Deleted User. So if you have stayed at the same site within two years is there really a need to add a further review, especially if nothing has materially change about the infrastructure of the site? I am not sure if you can do this to your own reviews but could you not add a comment to the original review?

    David

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
    100 Comments
    edited March 2017 #7

    Hi everyone,

    I've spoken to IT about this and they have informed me that they are testing a fix for this, and it should be ready to go live in a couple of weeks.

    @vandj I've sent you an email in response to your phone call to Head Office earlier. I hope it finds you well.

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited March 2017 #8

    There may well be a desire to do another review of a site as things do change. That is not only on the site but also within the local area

  • Bakers2
    Bakers2 Forum Participant Posts: 8,193 ✭✭✭
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    edited March 2017 #9

    Will we be able to leave a review after every visit after the fix goes live eventually? I think it's important for ourselves to formally acknowledge to CL as well as to inform others. Also if it has changed from a previous visit for better or worse it's nice to be able to note that too.

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
    100 Comments
    edited March 2017 #10

    After the fix, members should be able to review a site as many times as they like! I'll let you know how the testing has gone when we're ready to go live.

  • VandJ
    VandJ Forum Participant Posts: 19
    edited March 2017 #11

    Thank you Rochelle. 

  • Bakers2
    Bakers2 Forum Participant Posts: 8,193 ✭✭✭
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    edited March 2017 #12

    Thank you Rochelle let's hope it's soon as we're away at the mo ☺

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited March 2017 #13

    CLs can change a lot in a short period, so I think reviews are important for CLs. Club Sites rarely change much from year to year, and leaving a review about barking dogs, noisy children or speeding motorist etc.....are quite frankly useless, as things can change on that score in a day!

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited March 2017 #14

    Club sites can vary through the seasons with the closure or opening of local facilities. It's  helpful to note any changes throughout the year.

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