Internal Server Error

KeefySher
KeefySher Forum Participant Posts: 1,128
1000 Comments
edited March 2017 in How to use Club Together #1

In the past 10 minutes have this message on 3 sections on the forum.

Tips for making C & M cheaper

C&M

and Club sites.

Also when typing a reply was logged out, a first since the revamp of the forum.

Is CT about to fall over like the previous version?

Comments

  • KeefySher
    KeefySher Forum Participant Posts: 1,128
    1000 Comments
    edited March 2017 #2

    It did it again when I tried to post the opening post.

     

    Early knocking off time for the weekend, so it'll probably crash and be left till Monday tongue-out

  • allanandjean
    allanandjean Forum Participant Posts: 2,401
    1000 Comments
    edited March 2017 #3

    I have had it happen five times today.

    I contacted the club with an issue that included getting this error message two weeks ago and Rochelle has passed it to the "I.T." Department so it seems that my issue is now spreading.

  • SteveL
    SteveL Club Member Posts: 12,300 ✭✭✭
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    edited March 2017 #4

    Getting it every other page change at the moment. Clearly all is not well.

  • Bakers2
    Bakers2 Forum Participant Posts: 8,192 ✭✭✭
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    edited March 2017 #5

    Terrible. Internal server errors all over the place. Try again same. Try again it works .Random. very frustrating. Won't let me post this....... I'll keep trying so if you see this you'll know u don't give in easily 🤐 reply button grey but I'm still logged in 😣😣😣

  • Bakers2
    Bakers2 Forum Participant Posts: 8,192 ✭✭✭
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    edited March 2017 #6

    Well it posted despite internal sever error message every time. 😣😲

  • papgeno
    papgeno Forum Participant Posts: 2,158
    1000 Comments
    edited March 2017 #7

    Same for me I couldn't get logged on but when I tried a few minutes later I found I was logged on.Then I got the error page again when I tried to view a thread. It's ridiculously slow as well. Is the site fit for purpose?

  • ValDa
    ValDa Forum Participant Posts: 3,004
    1000 Comments
    edited March 2017 #8

    It's happening on this section for me, and on the Overseas section.  

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited March 2017 #9

    All seems to be working again now, have only been able to view the main club page.

  • groovy cleaner
    groovy cleaner Forum Participant Posts: 208
    100 Comments
    edited April 2017 #10

    its doing it to me now I wanted to read a discussion I have posted on 

  • SteveL
    SteveL Club Member Posts: 12,300 ✭✭✭
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    edited April 2017 #11

    Not foolproof but when things start going wrong, I log off, clear the cache and close the browser. Then log back on again. More often than not that sorts it for another day or so. 

    I do seem to have to keep clearing the cache though with this new improved web site, rarely had to do it with the old one. It is rather annoying, because often there are things you do not want to loose and unless you delete individually, that is not possible.

  • brightstar2
    brightstar2 Forum Participant Posts: 128
    100 Comments
    edited April 2017 #12

    I have just tried to log on with my android tablet and there is a message stating that the site is unsecure and that security certificate has expired and to contact site provider

    Have managed to log on to site via my PC though

     anybody else have issue with android operating system ?

  • Bakers2
    Bakers2 Forum Participant Posts: 8,192 ✭✭✭
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    edited April 2017 #13

    I've had issues logging on again and started a thread about it.  Wherenext has kindly reported it, as you can't report your own post, in the hope that it may elicit some attention.  I'm going to report this for the same reason.  As far as I can see nothing or little has changed since the 'upgrade' and if it has we aren't informed.

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited April 2017 #14

    I am sorry to hear you are getting error messages and thank you for letting me know about this. I will forward this discussion to our IT team and ask them to investigate. 

  • Bakers2
    Bakers2 Forum Participant Posts: 8,192 ✭✭✭
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    edited April 2017 #15

    Thanks Rowena can you also flag up my thread about logging in which is mentioned above and reported. This new website is much more fun than the old one 😉😉😉

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited April 2017 #16

    No problem Bakers2 I have flagged this discussion to IT.

    If anyone gets this error message again I would really appreciate it if you can grab a screen shot and email it over to me communitymanager@camc.com with details of browser, time of error and discussion you were trying to access. I can then forward all this information on for detailed investigation. Many thanks for your help with this. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2017 #17

    Your second sentence has stumped me already "Screen shot?"embarassed

  • SteveL
    SteveL Club Member Posts: 12,300 ✭✭✭
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    edited April 2017 #18

    Don't know about on a PC JVB but on the iPad or iphone, you briefly hold the on/off button down and press the home button. This saves what's on your screen to photos. You then of course have to reduce the number of pixels so you can post it.

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