Problems with IPhone App

jamsie
jamsie Forum Participant Posts: 31
edited February 2017 in Club Products & Services #1

anyone else having problems today with the CMC App?

i get so far in and then it gives an "oops problem please check connectivity" problem only with this App no other issues with connectivity!!

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  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited February 2017 #2

    Seems to be working OK on my iphone. (iphone SE) Just did a search. At what stage is the problem  occurring?

    Just a thought. Have you got the latest version? They updated it with the new logo etc. Plus I think some updates.

  • jamsie
    jamsie Forum Participant Posts: 31
    edited February 2017 #3

    Hi

    yes fully up to date with new logo etc!

    I get through search for site, up to the point of "book" the. Error message.

    Was working fine before the App update lol

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited February 2017 #4

    I have just replicated what you have done and yes got the same error message. I also get it on the app on my iPad, so the problem is not restricted to the phone. On my wife's iphone the app has not been updated and that does not seem to work at all.

    It would seem they have broken it. I will press report and hopefully someone will look at it.

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
    100 Comments
    edited February 2017 #5

    Hi guys,

    Thanks for letting us know, I've forwarded this to the app team to look into

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited February 2017 #6

    Thanks Rochelle.

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
    100 Comments
    edited February 2017 #7

    Me again,

    Just spoken to the team and the problem has been rectified.

    Thanks!

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited February 2017 #8

    Thanks Rochell. Just tried and it does indeed work now.

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