Leaving Reviews

ggregu
ggregu Forum Participant Posts: 214
100 Comments
edited February 2017 in Certificated Locations #1

I'm currently staying on a CL which I have used before. It's a beautiful place which has had a number of improvements since my last visit - and it was already great!

I wanted to post a review to reflect this but found that because I have already posted one for this site, I couldn't post another! Is this correct?

Gill

Comments

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited February 2017 #2

    Does the CL webpage have your last review visible? It would seem detrimental if it is not there, and yet you cannot leave a more up to date review. CLs, and other visitors rely on reviews to a great extent. If you cannot leave one on this website, then perhaps consider using review facility on UKcampsites?

    Please repost to let us know if you get a response from HQ.

  • ggregu
    ggregu Forum Participant Posts: 214
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    edited February 2017 #3

    My review from 02/01/15 is the last review for this site, yet I know there were more before that because I left one earlier than this from my first visit. 

    It seems ridiculous that you can only ever post one review for a site. I use some sites on a regular basis and like to review each trip.

    Im not holding my breath for an answer from HQ!

    Gill

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited February 2017 #4

    I did send an email query about a particular CL, and got a reply within 24 hours, but this is more of a website issue I fear. I did a review for every site/CL we used, sometimes more than one of we hadn't been for a few years. Most disappeared with the new website as apparently they only wanted to keep more recent reviews, and are still migrating some information from the old website. I will only do them to help CLs in future.

    Take a look at Caravanchat forum, great reviews on there for all sorts of sites, not just Club based. Photographs as well, gives users a really good idea of the sites.

  • ggregu
    ggregu Forum Participant Posts: 214
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    edited February 2017 #5

    It doesn't seem fair to CL's who have built up a number of excellent reviews- as I know this one has- that suddenly some muppet deems them to be too old and just ditches them!

    Gill

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited February 2017 #6

    It's not fair to those who take the time and trouble to write them either. Poor Nelliethehooker has lost a huge number of his very useful reviews.

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited February 2017 #7

    Perhaps it's part of a cunning plan to get us to visit more CL's.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,639 ✭✭✭
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    edited February 2017 #8

    Or to get more to close so that members will have to revert to using club sites instead!!!   Cynic?  ME???

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,639 ✭✭✭
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    edited February 2017 #9

    Gill, which CL are you on? Might just be one we've visited and not done a review so could perhaps add one.

  • ggregu
    ggregu Forum Participant Posts: 214
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    edited February 2017 #10

    Sorry for late reply NTH!

    The CL I was on is called Home Farm, Lower Kewstoke Rd nr Weston Super Mare. It's a site in a cider orchard, the owners are so friendly and have made many improvements since my first visit 3 years ago. It's close to where my son lives so I have visited quite a few times. I just wanted to post a more up to date review as I see that many reviews have been lost.

    Gill

  • Wherenext
    Wherenext Club Member Posts: 10,601 ✭✭✭
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    edited February 2017 #11

    The previous version of the website allowed members to leave a second review so when building the new website somebody in IT must have made a conscious decision to exclude this possibility. 

    So the questions are, who in IT was it and why did they do so? Was it a unilateral decision? It really was a stupid decision, but I doubt whether anyone will be held responsible, and should be reversed immediately but suspect it will be well down their priority list.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,639 ✭✭✭
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    edited February 2017 #12

    No need to apologies, gg. We've not visited so will be unable to review the site. However I'll add it to our list of sites to consider when we head in that direction.

    WN, the attitude of the CC to CL's has turned into a joke. They no longer care what happens to them, as has been shown by the length of time they've take to sort out all the problems that arose with the introduction of the revised web site.

  • Wherenext
    Wherenext Club Member Posts: 10,601 ✭✭✭
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    edited February 2017 #13

    Yes, Nellie, I couldn't agree more

    ps Hope you were safe from Storm Doris yesterday although it wou!d appear Storm Malcolm is still wreaking havoc across certain areaswink

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited February 2017 #14

    If you don't mind a personal question 'How long is it now?'.

    It must surely be 10 weeks although I concede that a week of that was Christmas etc

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,639 ✭✭✭
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    edited February 2017 #15

    All safe & sound WN, the storm passed well to the south of us here at Ilkley, but I think we would have had a different story had we still been at Giffords CL, as that can be quite a windy site.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,639 ✭✭✭
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    edited February 2017 #16

    Were you addressing me, ET?

    As far as I can tell the new version came on line about the 12th Dec, which does make it 10 weeks last Monday. Not good is it?

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited February 2017 #17

    Not good at all Nellie. If the CC cannot sort a simple website god help them when they attempt to Inspire us to Pioneer. 

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,639 ✭✭✭
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    edited February 2017 #18
    I certainly won't be doing any Pioneering with them. The time they take to get anything done I could be there and back again, and had a nap too probably!!