How do we follow a thread now?

Unknown
Unknown Forum Participant
edited December 2016 in How to use Club Together #1
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  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited December 2016 #2

    According to another thread they were being sent out once a day, not instantaneously. I have just pressed to follow this thread, so will see what happens. 

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited December 2016 #3

    Well certainly not anything like instantaneous. Almost 1 hour and 20 mins and nothing yet.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited December 2016 #4

    Email arrived at 13:03, complete with advert for Lexus.

    So just about 2 hours.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited December 2016 #5

    I don't usually follow threads as I always scan through all the sections. However yesterday I did follow a discussion I started and despite several replies within hours. I only got an e-mail about an hour ago. I would have thought that you should get an automatic response immediately someone else makes a post otherwise I can't really see the use of the function?

    David

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited December 2016 #6

    I agree David it needs to be immediate to be of any use. I have only had the one reply at 13:03 despite doing 3 posts, and of course now there is yours. So perhaps it is daily and I will have to wait till 1pm tomorrow for the others.

  • milliehull
    milliehull Forum Participant Posts: 4,754 ✭✭✭
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    edited December 2016 #7

    Yes I got an email from the club yesterday afternoon, the first I have received in the past week despite following 3 or 4 discussions.  I have not had one since and checking on the threads there have been quite a few replies.  A waste of time in my opinion.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited December 2016 #8

    No more emails today, so it looks as though the one I recieved is a fluke.

  • peedee
    peedee Club Member Posts: 9,383
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    edited December 2016 #9

    I have never used the email sytem of following a thread, it usually means more junk email and I get enough of that. I used to use the last five posted by myself to go to a thread and the "new" indicators. I suppose if you don't log on frequently then using email notifications might help follow a topic otherwise I cannot see they are of a great help.

    peedee

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636
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    edited December 2016 #10

    Same with me. And although the post show a number of new posts there are many more responses since I last looked at the site than the number of new ones shown. Can't get my head around some of the foibles of the site at present.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited December 2016 #11

    Just recieved an email about your post Nellie. It arrived at 13:03 today. Only six days so not to bad.😉

  • Surfer
    Surfer Forum Participant Posts: 1,302
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    edited December 2016 #12

    I am guessing that what should be happening is that you get a notification when the thread is updated and no further notifications until you visit the thread.  Once you visit the thread you will get another notification and no more until you visit the thread again.

    Unfortunately this is a bit too much for the the IT team to take on so now if you are lucky you will get an notification email several hours after the thread has bene updated several times.

    At the moment the forum really sucks but as the CC is enjoying their holds, who cares!

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited January 2017 #13

    From what I can see surfer its about 6 days. I visited this thread on 26/12 after receiving an email 6 days after a post and have just 2/1 received another about your post on the 27/12. Until they sort it they may as well turn it off and remove the follow button.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited January 2017 #14

    Just recieved an email, again sent at 13:03, saying there is new activity on this thread. However, the last post is mine on the 2nd January. Also the advertising seems to have disappeared. Not surprising really they were paying for nothing as the system clearly does not work yet.

  • milliehull
    milliehull Forum Participant Posts: 4,754 ✭✭✭
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    edited January 2017 #15

    I seem to get one email a week.  I have just received mine this morning and I see the last post was Steve's on the 9th January and today is the 16th..  What a waste of time.yell

  • Surfer
    Surfer Forum Participant Posts: 1,302
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    edited January 2017 #16

    Got a notification email today even though the last post was 7 days ago!

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited January 2017 #17

    dont worry, its only a forum...itll be sorted as and when....its not important....just carry on doing the testing of the system that the club obviously didnt do....undecided

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited January 2017 #18

    Just recieved one for your post Millie, 7 days after you posted. So it seems they have the frequency of send out set to a week. The ones I get have all been sent at 13:03. Although as BB points out it is not a big issue. I think until they get it sorted they should remove the follow button.

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited January 2017 #19
    • whats annoying, Steve, is that this must be the tiniest of changes to correct.....

    ok, not perhaps a priority, but 'back in the day' our applications teams were able to deal with longer duration 'projects' and also short term 'maintenance/fixes'.

    customers understood that, for those changes wrapped up in one of the larger projects for their department, time scales were longer. however if there was a small fix that could be coded/tested/implemented without impact in a shorter timescale, it usually got done.

    i dont see any of this quick-win stuff being 'won quickly'undecided

    larger projects we always treated with the strapline 'eat the elephant in small parts'.....fixing ALL of the forums 'foibles' is a large job, an elephant that perhaps should be eaten in small parts...undecided

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited January 2017 #20

    Certainly I would have thought it could be sorted quickly. Indeed we were told by Rochelle on another thread that the frequency had been changed to daily. Still no good of course, needs to be immediate. However, clearly this did not happen, as they are weekly to the minute. Presumably they are also loosing revenue, as the first versions had an advert on them. These have now disappeared, presumably because they cannot charge for something they are not providing.

  • Unknown
    Unknown Forum Participant
    edited January 2017 #21
    The user and all related content has been Deleted User
  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited January 2017 #22

    Just recieved one for this thread that took 3 days and another on the same email that took only 12 hours. Plus the advert is back. 

    Clearly a bit of work still required before it is usable.