Booking confirmation by email

Aspenshaw
Aspenshaw Forum Participant Posts: 611
500 Comments
edited January 2017 in UK Campsites & Touring #1

Made two bookings so far and not received an email confirmation for either. Both show on my sites booked list.

Have I missed something or should I be right to feel paranoid?

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Comments

  • compass362
    compass362 Forum Participant Posts: 619
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    edited January 2017 #2

    Sometimes takes a little time to arrive , if you haven't received it in 48 hrs I'd get in touch .

    👍

  • Cornersteady
    Cornersteady Club Member Posts: 14,625
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    edited January 2017 #3

    well usually for me they come through even before I have closed the browser down, I haven't done any under this new site though. If they are there on my Uk site bookings then it should be OK. You could try ringing the booking number or ring the sites direct if they are open at this time. Just checking the obvious but you have entered the correct email address? Again check under my profile.

  • SteveL
    SteveL Club Member Posts: 12,374
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    edited January 2017 #4

    Given that it is an automatic function and it is Saturday, if the system that sends them has gone down, they might not come till Monday.

  • catherinef
    catherinef Forum Participant Posts: 647
    edited January 2017 #5

    They haven't somehow gone into Spam have they?

  • moulesy
    moulesy Forum Participant Trusted Posts: 9,412
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    edited January 2017 #6

    Only booked two sites so far, but both confirmed virtually immediately.

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited January 2017 #7

    Same here.

    I amended one and booked one at the same time just last week. Got a confirmation immediately

  • Aspenshaw
    Aspenshaw Forum Participant Posts: 611
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    edited January 2017 #8

    Thanks for the responses. It seems I should be getting these confirmatory emails. If they don't turn up early this week, I shall have to contact the CC.

  • Unknown
    Unknown
    edited January 2017 #9
    This content has been removed.
  • Wildwood
    Wildwood Club Member Posts: 3,704
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    edited January 2017 #10

    You can go into My Profile and click on My bookings to see if they are there. Alternatively you could try inputting the booking again and if it is booked it should flag this up. Must admit though I have always had a confirmation almost immediately.

     

  • Grumblewagon
    Grumblewagon Forum Participant Posts: 246
    edited January 2017 #11

    I'd first check the 'Junk' and 'Deleted User' folders.  If you do find them there, check your mail filters.

  • Tammygirl
    Tammygirl Club Member Posts: 7,960
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    edited January 2017 #12

    I've made 4 bookings so far and altered one, had confirmation straight away, as others said check junk, if not there give them a call.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited January 2017 #13

    I never print mine off and rarely open them. I just look at my profile. 

  • Oneputt
    Oneputt Club Member Posts: 9,155
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    edited January 2017 #14

    I booked 3 nights in early February for Gatwick last night and confirmation received within 5 minutes

  • Oneputt
    Oneputt Club Member Posts: 9,155
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    edited January 2017 #15

    I booked 3 nights in early February for Gatwick last night and confirmation received within 5 minutes

  • Cornersteady
    Cornersteady Club Member Posts: 14,625
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    edited January 2017 #16

    Never let a chance go by to have a go at the club eh BB?undecided

    Does it say you have to print it off and take it? I never have and it was your choice to do so.

    I expect that if you hadn't and they asked you for it you'd be complaining that the club should have known about your booking and how terrible the on line booking service is that the site staff does not have your informationwink

  • Cornersteady
    Cornersteady Club Member Posts: 14,625
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    edited January 2017 #17

    Never let a chance go by to have a go at the club eh BB?undecided

    Does it say you have to print it off and take it? I never have and it was your choice to do so.

    I expect that if you hadn't and they asked you for it you'd be complaining that the club should have known about your booking and how terrible the on line booking service is that the site staff does not have your informationwink

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,351
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    edited January 2017 #18

    I print my email confirmations for my own reference but never hand them over on arrival at the site. Why would the wardens want to see them when they have their own print outs off the system?

    I think that warden was being helpful in telling you not to bother in future, BB.

  • SteveL
    SteveL Club Member Posts: 12,374
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    edited January 2017 #19

    We do the same. It has useful information on it, like the amount to pay and the telephone number of the site.

  • Unknown
    Unknown
    edited January 2017 #20
    This content has been removed.
  • Aspenshaw
    Aspenshaw Forum Participant Posts: 611
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    edited January 2017 #21

    I'm getting other emails and have not altered my email preferences. I wonder if anyone those getting the emails use Apple's mail on an IMac because it won't be the first time I've found the CC has forgotten to provide some services to Apple users.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited January 2017 #22

    When I book the arrival and departure dates, number of nights, post codes, site phone numbers, arrival times for CC sites go into my spread sheet. For non-CC deposit paid as well and info if balance needed before a specific time.

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited January 2017 #23

    I've booked several site using my iMac and received immediate email confirmations. And yes, I have printed them and I will take them with me  for my own reference - just in case I forget where I'm going to next embarassed and just in case the system is down when I arrive. 

  • Cornersteady
    Cornersteady Club Member Posts: 14,625
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    edited January 2017 #24

    What an excellent well rounded and respectful post there BB, I hope you felt better by writing it? That way at least it served a purpose. BTW have you read the CT guidelines recently on posting respectful and friendly posts? or perhaps you feel they don't apply to you?wink

    Back on topic, did the OP get a reply from the club?

  • Unknown
    Unknown
    edited January 2017 #25
    This content has been removed.
  • Cornersteady
    Cornersteady Club Member Posts: 14,625
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    edited January 2017 #26

    wow, so when you can't bothered to write your own reply you copy someone's else's word for word?  so now you're admitting to plagiarism as well!

    I though that I had seen most of your posts somewhere else. wink

  • Unknown
    Unknown
    edited January 2017 #27
    This content has been removed.
  • Cornersteady
    Cornersteady Club Member Posts: 14,625
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    edited January 2017 #28

    sorry is that your own words there or are you copying someone else's post again? I mean when you've been caught cheating, sorry using someone's work as your own once ...wink

  • Unknown
    Unknown
    edited January 2017 #29
    This content has been removed.
  • huskydog
    huskydog Club Member Posts: 5,464
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    edited January 2017 #30

    Come on boys, play nicely smilecool

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,955
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    edited January 2017 #31

    or better still not at all!! Let's get back to the OP, please.

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