Changing contact details on 'Profile' on website..

Oldgirl and Staffy
Oldgirl and Staffy Forum Participant Posts: 414
edited November 2015 in Club Membership #1

I have tried several times to change my contact details on the Profiles tab of the Club website without success.  When I press to confirm the changes and the new screen comes up - it still shows the old details......Grrrrr.  Very frustrating.  I don't think
I will bother to try again. What is wrong with Club IT - it is rubbish.

Comments

  • ErnieJH
    ErnieJH Forum Participant Posts: 114
    edited December 2016 #2

    I have been trying to change my mobile number on my profile but it never seems to work and after going to "edit" and changing it then saving the changes it just goes back to the old number. Is there a problem or am I doing something stupid!!!

  • triky auto
    triky auto Forum Participant Posts: 8,690
    1000 Comments
    edited January 2017 #3

    undecided Same happened to me !! WHY did'nt they swop ALL the details over when setting up the new system ??  ??yell.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper Photogenic
    edited January 2017 #4

    I have tried umpteen times to edit my details, it just won't work for me on iPad. Have now given up, have a life to live, away from the frustrations of trying to cope with this website.

  • ValDa
    ValDa Forum Participant Posts: 3,004
    1000 Comments
    edited January 2017 #5

    I think that (like a lot of the Caravan Club bookings/insurance/etc) you'll have to ring up and ask them to alter your details on 'their system' then it might change on here.

    Perhaps everyone should start ringing to ask them to amend details, and then they might do something to the website to avoid all the calls.

  • Riggers28
    Riggers28 Forum Participant Posts: 4
    edited January 2017 #6

    I have been trying for a few years & hoped the new release would have resolved this but tried again today & still cannot edit & retain the changes.  Back to calling HQ again!!!!!

     

  • Riggers28
    Riggers28 Forum Participant Posts: 4
    edited January 2017 #7

    I have been trying for a few years & hoped the new release would have resolved this but tried again today & still cannot edit & retain the changes.  Back to calling HQ again!!!!!

     

  • Riggers28
    Riggers28 Forum Participant Posts: 4
    edited January 2017 #8

    I have been trying for a few years & hoped the new release would have resolved this but tried again today & still cannot edit & retain the changes.  Back to calling HQ again!!!!!

     

  • Riggers28
    Riggers28 Forum Participant Posts: 4
    edited January 2017 #9

    I have been trying for a few years & hoped the new release would have resolved this but tried again today & still cannot edit & retain the changes.  Back to calling HQ again!!!!!

     

Categories