Caravan's first service

The Delves Jivers
The Delves Jivers Forum Participant Posts: 12
edited December 2016 in New to Caravanning & Touring #1

Hi All

Bought our Bailey Pursuit (JIve) in march 2016. Had several good weekend away and a 2 week break in Cornwall.

Will need to arrange for the first service in a short  while has anyone got any suggestions of what to lookout for when choosing  an service depot or any recommendations.

We are based in Walsall West Midlands.

Merry Christmas 

Comments

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited December 2016 #2

    If you need to protect your warranty then it would be best to either use a Bailey Agent or a Bailey service centre if a mobile company check that they are authorised to service Bailey

  • The Delves Jivers
    The Delves Jivers Forum Participant Posts: 12
    edited December 2016 #3

    HiJVB66, Thanks for the advise, i will need to do a bit of shopping around to get an idea of costs.

    Have a great Christmas

  • EJB986
    EJB986 Forum Participant Posts: 1,153
    1000 Comments
    edited December 2016 #4

    Many dealers won't service 'vans they haven't sold...also, many are booked up for months in advance!

    So, it's often the dealer you bought from and at their pricesurprisedsmile

  • ChrisRogers
    ChrisRogers Forum Participant Posts: 435
    edited December 2016 #5

    Make sure you go back to your supplying dealer for its first service, I did with a list of niggles and a major fault, cracked rear panel, that needed sorting under warranty. The dealer also found another fault, leaking Heki roof light, he had to fit a new one and new boarding, he had it for 8 weeks. It is the supplying dealer who has to sort out the warranty problems. However I did purchase a 3 year service plan which worked out bit cheaper.

  • Pippah45
    Pippah45 Forum Participant Posts: 2,452
    1000 Comments
    edited December 2016 #6

    I would try and get a recommendation from someone on here or somewhere - My nearest dealership although a member of the NCC is total rubbish at servicing so be very careful with your choice.  I was truly lucky to escape not one but two grave errors with the gas connection (they failed to tighten the hose to the gas cylinder it was finger loose!  for the first one - more fool me for going back to them I suppose!)  My van is no longer under warranty and so I can go  with a brilliant mobile firm. 

  • The Delves Jivers
    The Delves Jivers Forum Participant Posts: 12
    edited December 2016 #7

    Hi all,

    Thanks for your comments and advice. I'll get a quot from the the company we purchased from, thje draw back being that it is in Yorkshire a few hours drive away from home, so it will need to include a stop over or perhaps in a hotel

    Thanks again and happy new year

  • ChrisRogers
    ChrisRogers Forum Participant Posts: 435
    edited December 2016 #8

    With me, my supplying dealer is a 20 min. drive from my caravan storage, so not a problem.

  • crown green bowler
    crown green bowler Forum Participant Posts: 407
    100 Comments
    edited December 2016 #9

    Cosford Caravans at Cosford is a large Bailey dealer with workshops. We have never used them because we have never had a Bailey van. We have an Elddis and used Raymond James at Atherstone for the last service and found them very good, and I think they are Bailey agents, but it's best to ring around. The last service they started on our van first and I waited for it save double trips from Walsall.

  • The Delves Jivers
    The Delves Jivers Forum Participant Posts: 12
    edited January 2017 #10

    Thanks crown green bowler, I think we live in the same town, so in the middle between Cosford & Atherstone, being able to wait sounds a good idea. Safe travelling 

  • Ellsmere
    Ellsmere Forum Participant Posts: 3
    edited January 2017 #11

    Remember to check that you have caravan insurance if left for service overnight.

    My local dealer "Campbells", has a disclaimer and will not accept liability for damage whilst in their care.

    I have checked several insurance policies including my own and they will not cover either. frown

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited February 2017 #12

    We use Raymond James but they do get booked up for services.  In order to keep the Bailey warranty happy, you have to have the van serviced within 6 weeks either way of the anniversary of the purchase of the van.  We booked our service at RJ in January and the first slot they had available for service was 23rd July.  That's just within our 'permitted leeway'.  Book early folks!

    David

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