CLOSED - Warning - Cambridgeshire has disappeared

Wherenext
Wherenext Club Member Posts: 10,586 ✭✭✭
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edited April 2016 in How to use Club Together #1

Just tried to leave a review of a CL that we recently stayed at only to find that the Search and Book facility doesn't recognise Cambridgeshire. Strange as it did when I made the booking only a week or so ago yet this system seems to have wiped this county
off the face of the UK.

If it doesn't reappear soon I will report this post to see if someone at Fawlty Towers could find it.

Comments

  • oakapple
    oakapple Forum Participant Posts: 45
    edited April 2016 #2

    I think all English counties have disappeared.Surprised

  • Wherenext
    Wherenext Club Member Posts: 10,586 ✭✭✭
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    edited April 2016 #3

    I think all English counties have disappeared.Surprised

    Write your comments here... I thought the vote was in June!

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited April 2016 #4

    Funny but they are all there when one searches for a club site!! Are they trying to tell us something.....too many people using CLs as against club sites.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited April 2016 #5

    It seems that none of the English CLs will appear in the CL search section although those in Scotland and Wales do appear when selected. Has Kennine been up to his tricks with Navagator's assistance?Wink

  • paul56
    paul56 Forum Participant Posts: 937
    500 Comments
    edited April 2016 #6

    Literally just sent an email to EG as I can't find North Yorkshire but oddly I can see a whole load of 'archived' CLs?? I'm sure hq will have a positive answer to the reason...they seem to find them don't they...

  • JillwithaJay
    JillwithaJay Club Member Posts: 2,484 ✭✭✭✭
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    edited April 2016 #7

    Moved this into the Help and Feedback Section which I think is more appropriate as it's a defect rather than a CL issue.

    photo 78301b06-7bdd-45fe-8ae2-d4d2cae14135_zpssi5htrez.jpg

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited April 2016 #8

    Literally just sent an email to EG as I can't find North Yorkshire but oddly I can see a whole load of 'archived' CLs??
    I'm sure hq will have a positive answer to the reason...they seem to find them don't they...

    Your asking a lot there, paul. We seldome get a reasonable explaination from HO for any of the faults that occur on CT.

  • Kennine
    Kennine Forum Participant Posts: 3,472
    1000 Comments
    edited April 2016 #9

    When problems with the system are "Reported" by the forum manager. Who are they reported to ? What happens to the reports?  Who is responsible for correcting the reported faults ?. And lastly why does the forum manager not get updates from the responsible
    person to allow her to update the members. ????

    K Cool

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited April 2016 #10

    Don't know if i'm being cycnical Laughing but if this was a club site problem it would have been sorted in hours.  CL owners have
    just got to wait for the club to get back to work on Monday. Bet the club doesn't compensate CL owners for loss of business!

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636 ✭
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    edited April 2016 #11

    Perhaps a series of e-mails to HO by the Mods concerning this issue would do some good. They seem to take no notice of we "common" members.

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
    100 Comments
    edited April 2016 #12

    Hi everyone,

    Our web team are aware of the problem and are working on this today. We apologise for any incovenience caused.

  • briantimber
    briantimber Forum Participant Posts: 1,653
    1000 Comments
    edited April 2016 #13

    Hi Rochelle, it's a pity that the web team weren't made aware of the problem on Friday/Saturday, it may have been sorted by now if there was proper coverageCool

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited April 2016 #14

    The CL's are now back up on the main site, although there are small problems with the app which is being worked on.   If you are anxious for a quick fix to the app, uninstall and reinstallING the app should solve the problem.

    David 

  • RochelleCC
    RochelleCC Forum Participant Posts: 337
    100 Comments
    edited April 2016 #15

    Hi all,

    The same topic is being discussed  >>
    here     <<. The problem with the CL search facility has now been rectified.

    This thread will now be closed for further comment.

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