Be careful what you say when you review a CL

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  • Briang
    Briang Club Member Posts: 670 ✭✭✭
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    edited December 2015 #32

    A review is a review good or bad if you ask for reviews then you should accept them whatever they say. If they are bad do something about it get it sorted so that the next review is better than the last one.This is what reviews are all about.

  • TheEnks
    TheEnks Forum Participant Posts: 18
    edited December 2015 #33

    When looking at a potentional CL I tend to have a look at the reviews and take an overview.  One or two bad comments I take as personal preference but if every single review sayes more or less the same thing - such as untidy, noisy, unkempt it would certainly
    put me off.  At the end of the day people are entitled to say how they feel about a particular site.  However, I do think that you should have to put in your review the exact dates of your stay and if a particularly bad review is published and if an owner
    disputes this, then checks could be made to see if someone did actually stay there - I believe Tripadviser has started doing this.

     

  • nedsram
    nedsram Forum Participant Posts: 25
    edited December 2015 #34

    Th Caravan Club dues allow all reviews to be published, which is why reviews need to be fair and not go "over the top". However "that other club"oderates (sorry, censors) reviews. Anybody who dares to comment on the (excessive) number of units on a site
    will have their review discarded. I stayed at one CS which was more like a rally field, with upwards of 20 units. My review was rejected, as I shouldn't be commenting on such things. I think I'd rather have the Caravanb Club approach.

  • briantimber
    briantimber Forum Participant Posts: 1,653
    1000 Comments
    edited December 2015 #35

    The truthful reporting can be a dilemma at times"". One of our stays this year was on a CL"", which is widely mentioned on here, but in we would not revisit due to traffic noise. We did write a review but did not overplay this aspect. I
    hope prospective visitors did manage to "read between the lines"

    XTB907, How did you manage to stay on a CL? They are for members only.....Cool

    I have taken the advice of a CT member who I met on site. He  recommended never joining CT as a member as expulsion can then affect your use of the CC main site for bookings etc

    Good advice XTB.....Cool

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited December 2015 #36

    My Mum used to say " If you can't say anything nice don't say anything at all " I follow this advice when writing reviews. 

     

    What's the point of a review then? If a site is bad other members should be told so that they don't make the same mistake you made by going there and can avoid the site. A review is not there to be just a recommendation, IMO!

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited December 2015 #37

    So true nellie, a review is a reflection of your views....Cool

    A reviewer can give a recomendation, but stands to be castigated by others not of the same opinion.....Cool

  • Graydjames
    Graydjames Forum Participant Posts: 440 ✭✭✭
    edited December 2015 #38

    My Mum used to say " If you can't say anything nice don't say anything at all " I follow this advice when writing reviews. 

     

    So then you'd never post a negative review? Are you saying you only write a review if you have had a good experience and never when you've had a bad one? That might be seen as honourable but not very useful to others who look at reviews.

  • nedsram
    nedsram Forum Participant Posts: 25
    edited December 2015 #39

    Going back to my original post, the poster concerned talked about huge potholes (they weren't huge), losing grip attempting to drive his motorhome on to the pitch (we had no problem) and how it would be virtually impossible to get a caravan on to a pitch
    (there were two caravanners there with us, and neither had had a problem). Not a word was said about anything positive - like the superb views, water and EHU to every pitch, excellent pub and interesting museum within easy walking distance, great walks in
    the area...

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
    1000 Comments
    edited December 2015 #40

    The tenor of a review, unless only a sentence long, can often be discerned and evaluated accordingly. I stayed on a CL a few years back for a night which I thought pretty grim although another visitor thought it was a lovely spot. In my review I tried to
    remain objective and highlight the shortcomings in a factual way emphasising that it was a personal observation.

  • Fisherman
    Fisherman Forum Participant Posts: 2,367
    1000 Comments
    edited December 2015 #41

    I always review sites making a point of showing the access, state of site, local amenities, accessibility to local transport. I understand that Cls are more basic thanCC sites so use modration. Dont boher with Jack & Jill were very friendly etc which is
    of no use to anyone. Be realistic and fair. Would certainly highlight over crowding/excess units.

  • Bob2112
    Bob2112 Forum Participant Posts: 276
    100 Comments
    edited December 2015 #42

    My Mum used to say " If you can't say anything nice don't say anything at all " I follow this advice when writing reviews. 

     

    So then you'd never post a negative review? Are you saying you only write a review if you have had a good experience and never when you've had a bad one? That might be seen as honourable but not very useful to others who look at reviews.

    Write your comments here...Sorry I gave the impression that I write only positive reviews. I neither read nor write them.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited December 2015 #43

    My Mum used to say " If you can't say anything nice don't say anything at all " I follow this advice when writing reviews. 

     

    So then you'd never post a negative review? Are you saying you only write a review if you have had a good experience and never when you've had a bad one? That might be seen as honourable but not very useful to others who look at reviews.

    Write your comments here...Sorry I gave the impression that I write only positive reviews. I neither read nor write them.

    How do you know if a review is positive or other wise of you don't read them?Undecided

  • Bob2112
    Bob2112 Forum Participant Posts: 276
    100 Comments
    edited December 2015 #44

    My Mum used to say " If you can't say anything nice don't say anything at all " I follow this advice when writing reviews. 

     

    So then you'd never post a negative review? Are you saying you only write a review if you have had a good experience and never when you've had a bad one? That might be seen as honourable but not very useful to others who look at reviews.

    Write your comments here...Sorry I gave the impression that I write only positive reviews. I neither read nor write them.

    How do you know if a review is positive or other wise of you don't read them?Undecided

    Write your comments here...would the person who " liked" that give us a clue what it meant

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,046 ✭✭✭
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    edited December 2015 #45

    You have said that you neither read nor write reviews, yet this is contradicted by the fact that your profile states that you have indeed written a review!

    So, if you are following the advice that your Mum gave you, you have had one good site visit, the rest you have kept mute about, so one deduces that you perhaps are not enjoying your time on sites as you have nothing to say! Happy

  • Bob2112
    Bob2112 Forum Participant Posts: 276
    100 Comments
    edited December 2015 #46

    Ah!  the review of summer 2013. We stopped at Uttoxeter for an overnighter and it was so grim I felt moved to ignore my Mum's advice. Having written my review I looked at a few others about the site. Half agreed that it was not great  and half thought that it was wonderful. That's when I stopped reading or writing site reviews.My very favourite site is New England Bay and I was chatting to the warden one day about the immaculate condition of his grass which is munched by the local rabbits. He says he gets bad reviews about rabbit poo ,the size of the pebbles on the beach and the remoteness of the Mull !      I don't do reviews.

     

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,046 ✭✭✭
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    edited December 2015 #47

    I do reviews for CLs and Private sites, mainly to share ideas with others on here who I know like to tour and visit similar places as we do. We do a lot of research for ourselves before we commit to visiting new CLs and private sites, and despite using mainly
    CLs, we have never been badly disappointed. But some of the places we love, others would truly find issues with, and would hate! Very personal thing a review, can only base it upon personal preferences really, and each one is a snapshot in time. You do get
    some weird reviews though, not just on here, but other review sites!

  • Bob2112
    Bob2112 Forum Participant Posts: 276
    100 Comments
    edited December 2015 #48

    And that's why I find reviews meaningless.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited December 2015 #49

    bob, you said " I gave the impression that I write only positive reviews.  I neither read nor write them."

    I took the "them" to refer to "positive reviews."  which is why I asked the question, and hence others did too and so all the likes. Presumably you were referring to all reviews, then?

  • Juramalt
    Juramalt Forum Participant Posts: 55
    edited January 2016 #50

    Am I missing something here? Doesn't the club inspect a CL at the beginning to see if it's fit? Then the pitches must be accessable/useable? Why doesn't the club support it's Cl's by not allowing clearly false reviews. I have seen some motorhome & caravaners
    that shouldn't be on the road. They can't revearse to save there life. And need gates at least three times the width of the van to get through without hitting anything. The CL's shouldn't be blamed for the poor skills of the drivers! As the one in the OP seems
    to have been.

  • nedsram
    nedsram Forum Participant Posts: 25
    edited January 2016 #51

    Agreed with all except the first bit. Once the club starts attempting to judge which reviews are "false" (no doubt from an office, having never seen the site in question), you quickly end up with the situation with the so-called "friendly club", where there
    are some things (e.g. the number of units) that you dare not mention as, if you do, you know that the review will not appear.

    Both the owner and another caravanner staying there had comments to make on the reviewer. The owner thought he knew who it was, and described him as an "old man with a motorhome". One of the caravanners suggested that he did indeed need to attend a manoeuvrability
    course.