When is High top Romahome not a High Top Romahome

sweenytwo57
sweenytwo57 Forum Participant Posts: 2
edited May 2016 in Caravan & Motorhome Chat #1

In March last year I brought what I thought and what was  sold to me as a 2002 Romahome from a dealer which is recommended by the club. I travelled from my home in Nottinghamshire all the way to Warminster to purchase it I lost my wife of 34 years in September
2014 and was looking for a small camper to encourage me to continue camping an activity we both loved. The camper was not  as new and needed some cosmetic work but the price was right . In February this year I was camping at  Peterborough when I got talking
to the owner of another Romahome like mine He pointed out some issues in relation to my van . As a result I contacted the DVLA and a friend checked the vin number with Citroen This revealed on the Citroen records that the vehicle was a C15 van and first registered
by a Dispatch company in Luton in 2002.  I got more bad news when the DVLA informed the vehicles was converted to a motorhome in 2005 but not by Romahome but by a van sales garage in Market Harborough The dealer is considering their options and say they will
come back to me but saying As I have had use of the vehicle for a year they are not likely to refund the purchase price. I have now been waiting 7 days for them to come back to me with an offer .I have contacted trading standards who say they feel I have a
good Civil Case should I need to go down that route . I wonder any other members have had a similar issue 

Comments

  • Randomcamper
    Randomcamper Club Member Posts: 1,062 ✭✭
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    edited May 2016 #2

    An unusual situation and you probably need specialist legal advice,,,,,

    Appreciating that you may not have what you thought you were buying,does your paperwork specifically say it is a Romahome, does the garage that you bought it from have any links with Romahome? On Romahomes own website they say they convert secondhand vans......

    Are you actually happy with the vehicle otherwise.....??

  • Wildwood
    Wildwood Club Member Posts: 3,582
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    edited May 2016 #3

    An unusual situation and the law under the Sale of Goods Act is not easy on this. It would be up to the judge if it went to court to decide what damages you are entitled to but a full refund plus other damages is possible.

    I would have a word with the clubs Legal Helpline as well as Trading Standards as they will be better on damages and the law on this.

    Not sure what you paid but damages in a small claims summons are limited to £5,000. After that you realy need a solicitor and the costs go up. It might be worth limiting a claim to £5,000 if you paid only just over this sum.

  • sweenytwo57
    sweenytwo57 Forum Participant Posts: 2
    edited May 2016 #4

    I paid  £8995 for what was sold to me as a 2002 Romahome I have the paperwork and the interesting point is all they are offering me back is £5000 I am prepared to accept less than I paid but I don't like being forced to take it because at the moment having
    lost my wife I havent got the will power mentally to fight them and I think they know that. 

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited May 2016 #5

    I've no idea myself on the legalities of your situation, so can only suggest that you get proper legal help. It seems like you need it. 

  • BlueVanMan
    BlueVanMan Forum Participant Posts: 382
    100 Comments
    edited May 2016 #6

    I am not qualified to offer legal advice on consumer law in England however a quick google indicates that the small claims limit in England is £10,000. It would appear from what you say that the vehicle was sold as a Romahome so it is clearly disconform
    to description.  In Scotland if you were induced to enter into a contract by a misrepresentation (i.e. that it was a genuine Romahome) then the contract can be deemed to be void from the outset with the result that the entire price is refundable.
     The law may not be the same in England.

    The fact that you have got such clear advice from Trading Standards is encouraging. You must get proper legal advice and it may take the service of a small claims writ to grab the attention of the seller. Now that you know of the problem time limits will
    be running so don't delay. You may be able to get free initial advice from Caravan Club, CAB or elsewhere. You may be able to initiate the action yourself without legal help. Check with your local County court clerk to see what they can do to help.

    Very sorry to hear of your bereavement but this is a time to be strong and focused on getting a resolution so push self pity to the back of your mind and bring a fighting spirit to the front of your mind. By the way don't post any progress treports on hear
    because your dealer may be reading them.

    Very best of luck.

     

     

  • Wildwood
    Wildwood Club Member Posts: 3,582
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    edited May 2016 #7

    Sorry. the limit has gone up since I retires and £10,000 is the new limit so you could sue for the full amount. Any discount on that would be far less than the almost £4,000 they suggest.

    I am afraid that while I sympathise with your position you have to enforce your rights and take them to court even if you then take a compromise figure between £5,000 and £9,000. The alternative is to be trampled on and they will be laughing all the way
    to the bank..

  • Romaroamer
    Romaroamer Forum Participant Posts: 9
    edited May 2016 #8

    It is not that  uncommon for a romahome body to be changed onto  a newer base vehicle. I have never had one of these romahomes and have very little technical knowledge but from what I have read it
    can be done successfully. Have you tried reading any threads on "The Small Motorhome Forum" which was originally mainly about romahomes and has a lot of technical data and contributors with extensive Romahome knowledge. Years ago I did work
    for the Small Claims Court and the process is not too difficult for the average person to master.  I hope you have some success with whatever action you take.

  • ABM
    ABM Forum Participant Posts: 14,578
    1000 Comments
    edited May 2016 #9

    If  the  paperwork  definitely  states  that  it  is  a  ROMAHOME  then  perhaps  you  have  a  case.  But  one  thing  to  beware  of  is  the  habit  we  all  have,  including  traders,  of  refering  to  items  by  a  commonly  used  name.  By  that 
    I  mean  your  vacuum  cleaner  may  be  a  Dyson  or  a  Vax  but  its  still  called  a  "Hoover"  your  common  or  garden  ball  point  pen  is  a  Biro,  etc 

    I  do  hope  tho  that  if  you  are  enjoying  the  vehicle  and  its  doing  all  that  it  should  do  that  you  dont  get  involved  in  battle  of  words  or  even  a  court  case  because  of  some  comments  passed  on  a  camp-site.

    Brian   A B M

  • ABM
    ABM Forum Participant Posts: 14,578
    1000 Comments
    edited May 2016 #10

    P.S. 

    I  missed  out  the  obvious  one  didn't  I  !!

    The  early  motor  'vans  were  nearly  all  "Bedford  Dormobiles"  but  Martin  walters  were  prolific  manufacturers  but  not  that  good  !!

  • Wildwood
    Wildwood Club Member Posts: 3,582
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    edited May 2016 #11

    Having thought about it a bit more I do wonder if you are happy with what you have got even though it is not a Romahome. If so an alternative might be just to ask for the difference in value between a Romahome and what you got.

    The idea that Romahome might be a generic name like Hoover or Biro holds no water legally. If it is described as a Romahome, Hoover or Biro then that it is what it had to be and not something similar.