Upgrade to Club systems - 29 to 31 July

RochelleCC
RochelleCC Forum Participant Posts: 337
100 Comments
edited July 2016 in Caravanning Events and Announcements #1

The Club’s computer systems are about to undergo some essential and important changes. This will mean that sections of our website will be unavailable between 29 and 31 July.

What will be affected?

From 5.30pm on Friday 29 July until 7pm on Sunday 31 July, website transactions won’t be available, including:

  • Login to ‘My Profile’ and registered website use
  • All bookings - UK and overseas sites, ferries, events, training courses
  • Online join and membership renewal
  • Access to CLs (Certificated Locations)
  • Club Together (our online community)
  • Insurance quote and/or purchase
  • Purchasing Club Shop products
  • Outfit matching services

The Caravan Club Sites Booking App and the Magazine App will also be unavailable whilst our systems are upgraded.

If during the weekend of 29 to 31 July you are travelling to a site, don’t forget to bring your Sites Directory and Handbook with you for directions and site contact information.

You can find more information here. We apologise for any inconvenience caused.

Comments

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
    1000 Comments
    edited July 2016 #2

    Is this the long awaited and much vaunted "new" system? Or is it just replacement of the old sticking plasters?

  • Briang
    Briang Club Member Posts: 670 ✭✭✭
    500 Comments
    edited July 2016 #3

    Will it all work i doubt it.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited July 2016 #4

    No bookings available during part of the peak holiday season! I hope it's worth it.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited July 2016 #5

    No bookings available during part of the peak holiday season! I hope it's worth it.

    I thought that as well. However, perhaps it is a slack time for advance booking, as they have all been made. It would be interesting to hear from the club why they decided on this time of year.

  • KENNYG
    KENNYG Forum Participant Posts: 215
    100 Comments
    edited July 2016 #6

    In life doesn't everything  happen at peak times.

  • Navigateur
    Navigateur Club Member Posts: 3,880 ✭✭✭✭✭
    1000 Comments
    edited July 2016 #7

    Before it goes off shall we start a sweepstake on when it comes back?

  • IJH
    IJH Forum Participant Posts: 11
    edited July 2016 #8

    Do any of you people understand the scale of an exercise like this? It has to be done at sometime, and there is never a good time. You obviously have too much time on your hands. Some people will criticise anything!

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited July 2016 #9

    As it is from friday evening until hopefully sunday evening, and it is a time of year when nearly everybody should have done their bookings,I think the choice of dates is the best   

  • compass362
    compass362 Forum Participant Posts: 619
    500 Comments
    edited July 2016 #10

    Will it all work i doubt it.

    Write your comments here...

  • Kennine
    Kennine Forum Participant Posts: 3,472
    1000 Comments
    edited July 2016 #11

    Blank page Again !!!!   ---- Test

  • Kennine
    Kennine Forum Participant Posts: 3,472
    1000 Comments
    edited July 2016 #12

    No problem !!!!

    If the site needs to be worked on it has to be taken off line.   The CC  IT department need access to all sections of the website.

    For forum members, there are loads of other forums to use.  

    K

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited July 2016 #13

    Blow the forum, it's CL owners I feel sorry for along with anyone wanting to book online.

  • Warlaby Wanderers
    Warlaby Wanderers Forum Participant Posts: 2
    edited July 2016 #14

    Would this have not been better carried out in the early Autumn rather than a busy summer weekend and will members who have paid for site wifi in advance be reimbursed? 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited July 2016 #15

    Would this have not been better carried out in the early Autumn rather than a busy summer weekend and will members who have paid for site wifi in advance be reimbursed? 

    I don't follow the comment about site wifi, WW. Wifi on sites won't be affected and there is never any charge for using it to access the CC website. 

  • Warlaby Wanderers
    Warlaby Wanderers Forum Participant Posts: 2
    edited July 2016 #16

    Oops! You are quite right. Not thinking straight.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,135 ✭✭✭
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    edited July 2016 #17

    Oops! You are quite right. Not thinking straight.

    Ah, no problem.Smile

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