Praise where praise is due ....take 2

We had a problem with our snooper sat nav and after contacting the company being within driving distance an appointment was made the same day. They went out of their way to help, solved our problem and spent some tIme even going over helpful hints and tips
to get the full potential out of the product. All too often there are more moans and groans on here than praise so well done for a job well done.....I don't know what happend to my 1st post but I have been unable to open it with "an error on page"so thought
I'd post again.