Hyundai Santa Fe Problem

PJMEG
PJMEG Forum Participant Posts: 180
edited July 2016 in Towcars & Towing #1

I bought this car 20 months ago a 2.2 cdti premium with auto gearbox and all the toys on board, fantastic car and comfortable towed my van (1500 mtplm) with ease, the car only had one previous owner and full service history fantastic I thought, now the bad news while on our last journey home it started to make a noise from the rear got home dropped van off, then to the garage only to find  that the rear transfer bearing had seized to the tune  of £2500 for the repair, 10 weeks out of warranty I am to say the least not happy, I am posting this just as a word of warning as I did not get much help or sympathy from Hyundai. PS yes it was after all out of warranty but I feel they could have done more to help with the issue and build some kind of confidence in their product. 

Comments

  • zeersplat
    zeersplat Forum Participant Posts: 4
    edited July 2016 #2

    Sounds like a pretty poor show by Hyundai, if they (Hyundai) are not prepared to offer any help can you get an independant to fix it as there appears to be no advantage to stay with the dealers. It must be a very special or hard to get at bearing to justify
    £2500.

  • armourer
    armourer Forum Participant Posts: 218
    edited July 2016 #3

    stop crying over spilled milk if its out of warranty its out of warranty  5 yrs warranty is more than most people get

    when do you think the dealer should stop helping 

     

     

  • PJMEG
    PJMEG Forum Participant Posts: 180
    edited July 2016 #4

    Yes it was out of warranty, I did not want a new car or it doing for free, I posted this more as a heads up to other Santa Fe owners.

    PS Kia offer a 7 yr warranty !

  • Wozzer
    Wozzer Forum Participant Posts: 2
    edited July 2016 #5

    Towing home on 25th June from French South coast (near Marseille), we got as far as Valence then horrible clanking noise from Santa Fe engine - Same car as yours PJMEG. We were towed off the autoroute and the car went to Montelimar whilst we stayed on a
    site at Barbieres with the caravan.

    Days went by - car not looked at - Red Pennant flew us home in the end. We are not expecting to see the car or caravan back in the UK until end of next week (probably 15th July) as the recovery folks are just too busy.

    My car still has 13 Months warranty on it, so we will se what Hyundai do - I'll keep you posted.

  • PJMEG
    PJMEG Forum Participant Posts: 180
    edited July 2016 #6

    Hi Wozzer, sorry to hear about your misfortune, if you still have warranty then I would like to think you will be ok, lets hope hyundai agree, thanks for the feedback and look forward to your next post with good news I hope.

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