Shocks removed!
we are buying a 2012 Stirling Eccles Ruby which is fitted with a truma se r motor mover and we assumed it still had the original shocks fitted. Apparently not! They have been removed to allow for the motor mover! Surely we can have both fitted??? Thanks
for any advice kind people!
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It is in front of the axle. So would you insist that the dealer put them back on?
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I would certainly want the shock absorbers replaced Rosie.
There may be some reason why the chosen MM will not fit with shock absorbers however. I know that has been a problem on some vans in the past. Surprised if that is generally the case however. Personally I would contact a fitter for both the make of MM fitted
and also for another mainstream make and make further enquiries. I have had a mixed experience regarding the veracity of different caravan sales dealerships. Mostly good ......... but not all.0 -
I cannot see why the fitting of the mover would require removal of the shocks, have them re-fit them or prove to you why this is not possible.
Truma is a German firm, AlKo who make the chassis are also a German firm, German vans had shocks way before UK vans, why would Truma make a mover that required the shocks to be removed!
We have a 2008 Sterling, I fitted shocks to it myself without a problem. We also have a Truma mover (Originally a 2008 model but now a 2013 model). Our van is a twin axle, the Truma TE mover is fitted in front of the forward axle, so is similar to a SE mover on a single axle.
If the mover is fitted correctly there should be no problem.
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Question - were shocks fitted originally ??
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Yes, I had a Bailey Pegasus, the first of the alu tec models and had the mover transferred from my old van and they put the shocks in a bag and gave them to me when I picked the van up saying that they would not fit with the mover on. I believe that with
the new movers both are compatible. To be honest the van towed well without the shocks anyway.0 -
Well it does appear from all your replies (thank you!) that there should be no reason for the shocks to have come off. Yes they were fitted on the van from new as stated in the brochure and the mm does not look very old so I'm now assuming it was a case of taking the easy option. The dealer we are buying it from has promised us that if the shocks can be re fitted, they will supply and fit them! I think we will be pushing quite hard for them now!
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https://www.truma.com/downloadcenter/mover_ser_ter_installation_operating_de_gb_fr_it_nl_dk_es.pdf
English starts on page 15. On page 20 you get the installation instructions. Shocks are referred to on page 23. Reference to checking clearance on page 25.
With correct installation there should be no problem.
Did this dealer supply the van originally, and fit the mover?
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Here too......
https://www.truma.com/downloadcenter/installation_mover_gb.pdf
Write your comments here... Thanks ever so for your help! Really useful for arguing our case!
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No problem.
Just checked ours earlier and we have plenty clearance, at least 50mm.
Don't let them tell you it won't work!!
There are, I think , 3 different rated shocks, see they fit the correct ones for the weight of the van, they are all different colours, look them up on the AlKo website.
If you join SwiftTalk you will get plenty of support from Swift.
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