Wandahome Caravans,Knottingley,W.Yorkshire

Hi Keith.

We bought our current van from them in July 14 after using them to service our previous van when its warrenty ran out and we didnt need to take it back down to the dealers who were 35 miles away.

They were helpful especially as we needed a lot of replacement parts for our new van.

I would say tho they were not so successful in changing over our mover onto the new van and we did have to arrange Reich to come and resolve the problems, which were 2 wires needing switching around.

I like others have said would consider the distance you are away and any associated costs if you need to return to them.

Keith, we bought our brand new Lunar from them at the NEC but had to collect it from South Cave, 100 miles from home. It turned out to be a bit of a nightmare. We arrived at the stipulated time to pick up the caravan only to find, as we inspected it, that
things that had been ordered had not been fitted, even though they were on the order sheet that the salesman had in his hand during the handover. A one hour handover became four hours as they tried to correct their errors. When we got home we found other problems
that should have been spotted during the (no-existant?) PDI. These needed correcting under warranty that we got our local Lunar dealer to do. An awning that we ordered at the show at the same time as the caravan was also found to have very badly damaged frame
poles when we got home. The replacements that they sent were also in an unusable state so the whole awning went back for a full credit. Would I use them again? A definite NO.

Keith

I have had mixed experiences of Wandahome at South Cave (which is close to us) to the extent that I would certainly not buy a caravan from them.  Don't know if the Knottingley branch is any different but I suspect not. Others may have different views.

I bought from Yorkshire Caravans at Bawtry and have been delighted with their service.  Yes, it is a bit of a hike for us when servicing / warranty work was required but, fortunately, that's not been that often and on one occasion, we did manage to combine
a visit to them with a holiday and they did the work while we waited, on the way home. My own view is that it's worth the occasional inconvenience if you're getting the service you deserve / expect.

I beleive that the 2 are not connected, Wandahome at Knottingly is a separate business. For what its worth, we bought our very first van from them many years ago and had good service from them.

Another bad experience here at the East Yorkshire 'Wandahome', bought a new C/van from them agreed on a price for P/ex signed on the dotted line just to be informed that the P/ex was now damp. They tried to half the payment to me, when I rejected the new
Van I was told there was a cost to the rejection. Eventually negotiated, I had the 1 problem with them as I never used them at all after that. I was naïve in my trust of them as I knew no different. Approach all transactions with eyes wide open, take your
time don't sign for anything until you are as near to 100% happy as you can be-don't do a me as naïveté costs, good luck

Hi eurotraveller, thanks for your reply.Yes that is one problem and they only offer 3 months warranty on a used caravan.We are looking to upgrade ours but we have limited ourselves to upgrading to a newer one of the same make and model but from 2011 onwards.Ours
is a 2005 model and finding a newer one close to home (north wales) is a problem!

Write your comments here...If the warranty they are offering is an aftermarket one, then you may be able to have any work done at your local approved workshop. I am in the situation and successfully had the failed fridge replaced in this way. The only thing
to watch out for is that the warranty company may have a limit on the hourly rate they will pay out on.

If I read your post correctly, 3 months warranty on a 2011 van is not much - mine came with 15 months albeit with a premium included in the purchase price (but I've already recovered that...)

eurortraveller,

they are a swift dealership and I'm looking for a lunar quasar 462 around the 2011-2012 mark and not brand new.Will they search around for us?? We did buy ours from them 2 years ago and they have been very good.We have only been caravaning since then so
any advice for us novices will be appreciated.Trying to sell ours privately but no interest so far except 3 bogus attempts through the clubs classifieds!!

Most dealers will search around or sell vans from any manufacturer even if they are not the official dealership. Just check for the conditions of the warranty before committing yourself.

Just bought a new van from Wandahome Knottingly and sadly had the whole experience tarnished. The trade in value we were offered was undermined by what the salesman described as a known window fault in all Coachman caravans between 2009 and 2015. If that
was the case why not mention it at the trade in discussion? Additionally the invoice has been manipulated to reposition values. Taking advice on this as it looks like some degree of tax / profit positioning. Will not be using them again. I reckon based on
the volume they've shifted its worth a considerable amount of cash!

Waudbys was an excellent company with helpful and knowledgeable staff but I am afraid it is now Wandahome and now much less than excellent.

I also think that the South Cave and Knottingley Wandahomes are not the same company but only from what one of South Cave salesmaen told me a couple of years ago. Of the two the Knottingley one appears more professional. I have only used either of them for
small items. 

Wandahome (knottingley) and W-h (South Cave) are two separate businesses.  We took delivery of a new Rambler (Elldis based dealer special) from Knottingley in March, ordered at the NEC show in October. We found their staff to be friendly, pleasant and helpful
at the show and on collection from Knottingley. The new caravan was ready for collection on the agreed day and time and the handover procedure was thorough.

2 brothers own Wandahome, 1 runs knottinley the outherr runs south cave

I have had dealings with south cave, not very good