Bank Scams

Oneputt
Oneputt Club Member Posts: 9,144 ✭✭✭
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edited November 2016 in General Chat #1

Just received the below purporting to be from RBS and immediately knew it was a scam because it wasn't on a secure website, didn't have my name and I don't have an account with RBS.  

Text:

Your minimun bill for your RBS credit card is due for you online now. 

Please allow two working days for payment to reach your credit card account.

Just logon to 

To view your credit card activities.

Helpful Banking from RBS.



Have sent the email to RBS

Comments

  • IanH
    IanH Forum Participant Posts: 4,708
    1000 Comments
    edited November 2016 #2

    I have a lot of emails about problems with my RBS account......quite remarkable, considering that I don't have a RBS account.

  • Pippah45
    Pippah45 Forum Participant Posts: 2,452
    1000 Comments
    edited November 2016 #3

    Me too - plus ones from Barclays, NatWest and all the others I don't have an account with! 

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
    1000 Comments
    edited November 2016 #4

    i get them all the time on my business E-mail account, also invoices from companys iv'e never dealt withYell

  • Merve
    Merve Forum Participant Posts: 2,333
    1000 Comments
    edited November 2016 #5

    Scams abound on the web. Many people are aware of them but  unfortunately many are not. The thing to do is never to open them or if you do,  never open a link that they have sent. Delete them immediately. Receiving and opening emails from your 'trusted'
    contacts is the way to protect yourself. 

  • paul56
    paul56 Forum Participant Posts: 937
    500 Comments
    edited November 2016 #6

    Emails are 'free' to send and these fraudsters can send tens if not hundreds of thousands out. It only takes a few to seccumb and sadly the scum are in profit, possibly to the tune of tens of thousands of pounds! 

  • tombar
    tombar Forum Participant Posts: 408
    edited November 2016 #7

    Never ever forward emails like this to banks to make them aware as they already know and also there could be a trojan or other nasties that could attack your computer - bewareYell

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited November 2016 #8

    If you do forward it - no need to open, just forward as an attachment

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited November 2016 #9

    Never ever forward emails like this to banks to make them aware as they already know and also there could be a trojan or other nasties that could attack your computer - bewareYell

    You send them to bank security, if you goggle that they will give you an email address to send them to.  Bank security then deconstruct them to try and work out where they are coming from.  

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited November 2016 #10

    Reply from RBS when I forwarded them a copy of the scam mail

    Thank you for reporting a suspected phishing email.

    We take your online security seriously. We investigate every RBS phishing email reported to us, even if we can’t
    personally reply to     you each time. We always take action against phishing attacks that impersonate our brand to target you. We use emails like the one you have sent us, along with other methods, to find
    and remove phishing websites wherever they are located.

    Phishing emails are usually sent to a large and random selection of email addresses. Fraudsters often acquire these
    email addresses from sometimes genuine sources, such as marketing firms or online newsletters, as well as less genuine methods. This means customers who ban    k with
    us, as well as those who don    ’t, will probably receive a     RBS phishing
    email from time to time.

    Remember, we will never ask for full PIN, full password, or security codes from card readers or security devices at logon or over the phone.

    Please do not click on any links or open any attachments in the suspicious email you have reported to us. We advise
    you to delete it from your mailbox.

    Contact us immediately if you think have provided any personal information as a result of responding to a suspicious RBS
    email, or suspect your RBS accounts have been accessed by someone other than yourself. You will find our contact details by clicking     ‘Support’ then ‘Get
    In Touch    ’ at rbs .co.uk, where you will also find contact information for other customer service or account
    related queries.     For your own security, we are unable to discuss your query or account query through this mailbox.

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited November 2016 #11

    Here is a new one to me, AGL an Australian Energy Company advising me of paperless billing!!!!  Its asking me to click on a link to view my bill 469 aussie dollarsSurprisedHappy 
    Have sent a copy with email address to the Company

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
    2,500 Likes 1000 Comments
    edited November 2016 #12

    Here is a new one to me, AGL an Australian Energy Company advising me of paperless billing!!!!  Its asking me to click on a link to view my bill 469 aussie dollarsSurprisedHappy 
    Have sent a copy with email address to the Company

    The reply I had from AGL Energy (via Facebook)

    appreciate you getting in touch to report this. We are aware of a number of emails circulating currently - more on this here:http://bit.ly/AGLemailScamInfo.
    We advise that you do not interact further with the email and delete this from your mail server. Let us know if you have any further questions. ~Roshni








     








    Updated: 6th October 2016   Customers and non-customers have received scam emails that are falsely…



    COMMUNITY.AGL.COM.AU

     

     










  • jennyc
    jennyc Forum Participant Posts: 957
    500 Comments
    edited November 2016 #13

    The thing is, that these scams can work sometimes. A while ago I read about a young woman who was complaining bitterly that PayPal were charging her for something that she hadn't bought. When investigated more closely it emerged that she had responded to
    a scam Email which asked her to log in and verify something - thus her login details were captured. She had some difficulty in understanding her own gullibility and continued to blame PayPal. Another gentleman in his 70s fell for the Microsoft calling, "We
    see you have problems which we'll fix for a price" scam. Not just once but twice he paid, having to take his computer in for repair to rectify corruption each time, and of course his security data had by then been skimmed.

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