Wi-Fi York Rowntree Park

countax
countax Forum Participant Posts: 112
edited October 2016 in Club Products & Services #1

Hi.

Currently  on site at York. Paid my £25.00 for 12 months access only to find that download speed is 0.08mb/s or 80 kilo bits in old money. Takes 10 minutes to download a page, 3 to 4 minutes just to log on/off. I have tried 3 different devices and can see
two masts situated 50 and 70 foot away. Could the C.C determine 1. Is there a fault at York which is limiting broadband? 2. What their agreement with the service provider specifies as the site download speed? Third day here. First few hours was excellent speeds.
Something appears amiss. 

 

Comments

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited October 2016 #2

    Yes, we found it less than reliable when we were there too.

    Daft thing is, we did get a very good 3G signal (even 4G at times - you get it in the town and it sometimes stretches out to Rowntree) so tended to use the phone as a hot spot there.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited October 2016 #3

    Have you spoken to the site staff,  they may have a reason or possibly one of the boosters has tripped, and unless they are advised of a problem,then you will never find out, then come back on here and update us,Undecided

  • JayEss
    JayEss Forum Participant Posts: 1,663
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    edited October 2016 #4

    We managed to reach the free York city wifi while we were there but we do have a booster.

     

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited October 2016 #5

    According to the CC info York  Rowntree, although in a city, is only a bronze rated site. So a maximum of 8mb spread across 98 pitches. As York is normally fairly full the wifi is never going to be that good with such a poor bandwidth. On sites like this
    it would make much more sense to have a low powered router, in say the information hut, where you could go to link to the internet. Trying to provide an internet sevice to the caravan in these circumstances, just isn't viable.

  • countax
    countax Forum Participant Posts: 112
    edited October 2016 #6

    According to the CC info York  Rowntree, although in a city, is only a bronze rated site. So a maximum of 8mb spread across 98 pitches. As York is normally fairly full the wifi is never going to be that good with such a poor bandwidth. On sites like this
    it would make much more sense to have a low powered router, in say the information hut, where you could go to link to the internet. Trying to provide an internet sevice to the caravan in these circumstances, just isn't viable.

     

    Thank you.

    UndecidedGood grief! 8mb! Is the problem the service provider or that there is no fibre to the cabinet nearby. I run at 16mb at home
    on copper some 1.5 miles frm the exchange as measured by cable route! The York site is in a city!

    Is the challenge the service level agreement with the service provider? 

    I was at York earlier in the year and the service then was good. It is very poor at the moment. By the way this was written in a cafe in the centre of York. Quicker to walk in than use site Wi-Fi. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited October 2016 #7

    According to the CC info York  Rowntree, although in a city, is only a bronze rated site. So a maximum of 8mb spread across 98 pitches. As York is normally fairly full the wifi is never going to be that good with such a poor bandwidth. On sites like this
    it would make much more sense to have a low powered router, in say the information hut, where you could go to link to the internet. Trying to provide an internet sevice to the caravan in these circumstances, just isn't viable.

     

    Thank you.

    UndecidedGood grief! 8mb! Is the problem the service provider or that there is no fibre to the cabinet nearby. I run at 16mb at home
    on copper some 1.5 miles frm the exchange as measured by cable route! The York site is in a city!

    Is the challenge the service level agreement with the service provider? 

    I was at York earlier in the year and the service then was good. It is very poor at the moment. By the way this was written in a cafe in the centre of York. Quicker to walk in than use site Wi-Fi. 

    ...So when you get back on site ask the staff then enlighten usWink

  • countax
    countax Forum Participant Posts: 112
    edited October 2016 #8

    Hmm...

    I believe that you will find, as I have in the past, that the staff will point you towards the fault line number. Been there in the past. No thanks.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited October 2016 #9

    Hmm...

    I believe that you will find, as I have in the past, that the staff will point you towards the fault line number. Been there in the past. No thanks.

    ...Undecided

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited October 2016 #10



    On investigating further it looks as though the speed could be up to 16mb shared. If you look at one part of the web site it says

    Bronze

    Lower speed connection

    Speeds into site range from 1Mb to 8Mb (shared across the whole site)

    However, if you delve deeper into what bronze means, it says this:-

    What makes this a Bronze Wi-Fi site? 




    Whilst every effort is made to provide high speed connectivity onto these sites, their location and where they are on

    the BT plan for rollout of High Speed Internet, along with the capacity of the local exchanges, determines that we are only able to get one or two broadband connections onto site. Each range from 1Mb to 8Mb of download speed which is to be shared across the
    whole site. 

    So it all depends how many feeds there are into Rowntree, one or two.










  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited October 2016 #11

    Is it called "Bronze" because everyone using it gets browned off?

  • KjellNN
    KjellNN Club Member Posts: 8,668 ✭✭✭
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    edited October 2016 #12

    Have you tried using it late at night or early morning?  When others are sleeping.

    It is equally dire at York Beechwood.

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited October 2016 #13

    JVB - not sure why you keep saying that the op should ask the wardens about this. They will simply say that it's nothing to do with them, it's an AirAngel issue (even though the CC sell the product).

    Thought your 'friends' would have told you that......Wink

  • ForestR
    ForestR Forum Participant Posts: 326
    100 Comments
    edited October 2016 #14

    Don't agree about Beechwood being equally dire its much worse than Rowntree Park and most of the wardens I have met there will warn you. It's almost  impossible to connect except during the night. I have been on both sites for a week this year and had less problem getting at least some connection time at Rowntree although I admit it was sometimes easier to find a BT hot spot in town.

    Maybe we should start to compile a list of the best and worst CC  site WiFi. On Wirral CP at moment and WiFi very good but site only about half full since grass pitches now out of use and that helps.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited October 2016 #15

    JVB - not sure why you keep saying that the op should ask the wardens about this. They will simply say that it's nothing to do with them, it's an AirAngel issue (even though the CC sell the product).

    Thought your 'friends' would have told you that......Wink

    ..As you are one people that will post a "complaint" on here without checking with the site staff before hand  ,and then try to do your usual "wriggle" when some one queries your post  ,I do not think you can say what site staff will answer,UndecidedCool