May Day Renewal
I received the renewal notification of my May Day policy while we were away. Yesterday I noticed on the back page of the Club's magazine that new customers to May Day Premium UK Cover were being given a free site night voucher. So today I contacted them and stopped the renewal and took out a new policy at the same cost as my renewal, with the promise of the voucher, all for the cost of one phone call. Well pleased, as the young ones say!!
Comments
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Same here ( loyalty counts for nothing ) started to renew online and saw the clubs advert and thought NO phone up instead. First of all told it was for new customers only told them the advert did not exclude renewals.
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Same here ( loyalty counts for nothing ) started to renew online and saw the clubs advert and thought NO phone up instead. First of all told it was for new customers only told them the advert did not exclude renewals.
The ad does say"New Customers only. Hence the reason I did not renew but took out a new policy.
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Maybe I'll listen to the chuggers from RAC and AA to see what "new start" deal they will offer.
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I received the renewal notification of my May Day policy while we were away. Yesterday I noticed on the back page of the Club's magazine that new customers to May Day Premium UK Cover were being given a free site night voucher. So today I contacted them
and stopped the renewal and took out a new policy at the same cost as my renewal, with the promise of the voucher, all for the cost of one phone call. Well pleased, as the young ones say!!Just be careful it is not on a day when you are towing. As I believe the full benifits of the policy, such as recovery, do not come into force for 24 hours. Presumably to stop folk taking out a policy after breaking down. I am sure it could probably be
sorted out, but the last thing I would want is a refusal when stranded on the hard shoulder. I suppose they might let you overlap them by a day.0 -
Those vouchers cost money. If more people cheat like that the vouchers will soon go as the insurers will be unable to keep it up. I suppose it is partly the insurers fault and they need to fix their system to recognise this and make it clear that taking out a replacement policy is not permitted.
Advertising what you have done probably has made the insurers more aware of the problem and will bring forward the day the system changes.
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I resent you calling me a cheat, Wildwood. All I did was use the system as it has been set up. The person I dealt with at May Day had no problem with what I did, so why the accusation of cheating? Have you never
used a system to suit your own means?0 -
I resent you calling me a cheat, Wildwood. All I did was use the system as it has been set up. The person I dealt with at May Day had no problem with what I did, so why the accusation of cheating? Have you never used a system to suit your own means?
I do think that you are cheating. The idea of the offer is to encourage people to take up the service and it would certainly not be viable to give this at renewal without putting up the premium to pay for it. By playing the system you are likely to stop the benefit losing it for others. Broadcasting it will encourge more people to do it and may hasten the end of this perk.
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Perhaps the club should do it more often!! With the voucher I will use a club site for a few days where othewise I would probably use a CL. So it's a win win situation....cheaper site fees for me and additional nights booking for the club.
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I do the same with my Sky subscription from time to time and I am sure they can afford to give me the free months for my long term loyalty.
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Nellie hasn't done anything that hasn't been done before and he isn't the first to post on here that its been done. I'm sick of being loyal to companies who don't give a fig for your loyalty, so like others I'm quite happy to play their silly games. I have done it many a time playing one company off against another, there is always profit margins factored in so why not. Good on you Nellie
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Thanks all. Restored my confidence in CT's membership.
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Looking up the definition of "cheating" results in a long story but in broad terms cheating has characteristists of dishonesty, immorality or an any rate a lack of ethical behaviour. So the bar is set quite high. I see an analogy with taxation where high
value individuals or corporations organise their affairs to minimise their tax liabilities within the tax rules. Such behaviour will be defended by them as being entirely legitimate in accordance with te rules etc "we pay every penny that is due" . Whilst
some or perhaps many would frown on such behaviour I doubt it is dishonest. How much less so is it for an individual using rules created and promoted by a supplier to their own best advantage. Rather this is exactly the sort of behaviour which large organisations
pursue in the prosecution of their own affairs0 -
Just don't book the pitch I wanted you young rascallywag
!!I wouldn't dare.
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I agree with nellie and Dave WW. It certainly is not cheating. It is about time these companies started to reward loyalty a bit, rather than just be intent on special offers for brand new customers only.
Sorry it has nothing to do with loyalty. It would not be possible to do this with every renewal as the vouchers have to be paid for by Green flag. The idea that they give you one every year is simply not on as they would have to increase the premium to cover
the cost. Basically they are giving the voucher to get you to join them. The idea is that they hope you will stay for a few years and in that time they can then cover the cost of the voucher. I know many companies abuse loyalty but the simple economics of
this offer means that is not the problem. The advert does say new customers only and the idea of cancelling the old policy and taking a new one is just asbuing the system although perhaps Green Flags computer should be programmed to pick this up.0
