Services That We Don't Receive

countax
countax Forum Participant Posts: 112
edited August 2016 in Club Products & Services #1

Now and again the subjective issues of reliability and "quality" arise in discussions. The CC appears to shy away from such issues maybe for the reason that they can be very subjective. We could discuss this at length!

However, there are services that the CC could provide which are non-subjective such as articles and guides on 1. Comparison of Warranties Provided on New Caravans/Motorhomes.  2. Guide to Finance on New Caravans/Motorhomes. 

Both items are non-subjective  and would provide enormous benefit to members. I'm sure that there are many more. The Magazine has become a touchy-feely affair  and maybe the focus needs to be a little more on members needs rather than marketing?Happy 

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,138 ✭✭✭
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    edited August 2016 #2

    I've no doubt you're right, Countax, and your ideas are sound.

    Sadly, I fear an organisation which believes its members want to cavort in a ridiculous televised 'competition' isn't likely to see the sense in your suggestion but why not try lobbying senior management?

  • SteveL
    SteveL Club Member Posts: 12,302 ✭✭✭
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    edited August 2016 #3

    I would also agree. However, given they have taken 9 months and counting, to report on the reliability survey, supposedly due to the analysis invoved. I would have to question if they have the resources.

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited August 2016 #4

    The first one would be easy enough because of the very limited number of makes available. The second is far more difficult as there are numerous suppliers and you could never cover more than a small sample.

    The problem though with comparing guarantees is not only do you need to look at the wording but the implementation.

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited August 2016 #5

    I would also agree. However, given they have taken 9 months and counting, to report on the reliability survey, supposedly due to the analysis invoved. I would have to question if they have the resources.

    Or in the interest in doing it.....

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited September 2016 #6

    I notice the Practical Caravan survey is now being supported by the C&CC.

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited September 2016 #7

    Why should the CC bite the hand that feeds (advertising)  while we the members pay continue to pay it millions in fees every year.  Obviously they like the status quo

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited September 2016 #8

    Why should the CC bite the hand that feeds (advertising)  while we the members pay continue to pay it millions in fees every year.  Obviously they like the status quo

    Practical caravan prints the results of their survey warts and all and it does not seem to affect their advertising so it will not worry the club.  From memory not all advertise anyway so there is nothing to worry about from those.

    If the club were worried about the results they would not have done rhe survey as the PC survey told them exactly what to expect.

  • Bogland
    Bogland Forum Participant Posts: 54
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    edited September 2016 #9

    I think the club could do a lot more for members but there are too many chums at the top who are close to the industry so nothing will change 

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