Insurance

Piggy Malone
Piggy Malone Forum Participant Posts: 14
edited June 2016 in Club Products & Services #1

Can anyone persuade me to go with CC insurance?

New for old quote from CC, £475,

Towergate Select new for old £375.

Then there is the club membership fee to add on to the above quote, we wont use club sites but could use CL's,

£100 or including membership £148 difference, am I missing some benefit or other?

Comments

  • Mitsi Fendt
    Mitsi Fendt Forum Participant Posts: 484
    100 Comments
    edited June 2016 #2

    Would not even try to persuade you Piggy. Times those saving by a few years and it mounts up. You have to do what you have to do.

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited June 2016 #3

    If it wasn't for the CL stock, and overseas travel service I wouldn't bother with joining the club

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited June 2016 #4

    No idea what the service of Towergate is or thec insurer they use but the CC give better cover than any other I have seen whatever others say than anyone except the C&CC policy. The service is first class and the settlements fair. We have found the C&CC
    policy far cheaper and are trying that.

    You have to weigh up your own priorities and decide what suits you.

  • mrlabbo
    mrlabbo Forum Participant Posts: 9
    edited June 2016 #5

    has anybody had any dealings with Commercial Express? Used Compare Caravan Insurance website and the best price with the closest features as CC Super came in at £267 vs £472 for CC. Thats quite a difference but im interested to hear from other memberson
    who they use

  • BlueVanMan
    BlueVanMan Forum Participant Posts: 382
    100 Comments
    edited June 2016 #6

    No idea what the service of Towergate is or thec insurer they use but the CC give better cover than any other I have seen whatever others say than anyone except the C&CC policy. The service is first class and the settlements fair. We have found the C&CC
    policy far cheaper and are trying that.

    You have to weigh up your own priorities and decide what suits you.

    Write your comments here...Wildwood I entirely agree that quality of cover is an important element as is approach to claims settlement but are you sure CC give the best cover ? I say that because in some cases
    what is coverered does not include retro-fitted items "accessories". These could easily amount to 20% of the value of the unit e.g. mover satellite dome system etc etc.  

  • compass362
    compass362 Forum Participant Posts: 619
    500 Comments
    edited June 2016 #7

    Saga new for old £17500 cover  , £100 + less then C&CC , CC my second year with them .

  • Roywins
    Roywins Forum Participant Posts: 2
    edited June 2016 #8

    Been insured with the Caravan Club for a number of years. They sent my renewal notice to a dead email address despite me giving the new one. Telephoned Friday to speak to them said they would phone back in an hour. Hour and a quarter later still no phone call and eventually had to phone them back. Phoned Monday morning to amend my card details again no return call. Whilst waiting I checked out other insurers. Yes you've got it I've got increased cover with a saving of over £50 with another insurer. Customer service not their strong point and with a promptly dealt with enquiry they would still have had my business. However, their loss my gain.

  • IanH
    IanH Forum Participant Posts: 4,708
    1000 Comments
    edited June 2016 #9

    Just renewed with C&CC......£270 new for old cover......less than last year.

    I usually get a quote from the CC to compare, but they have always been so expensive that I didn't even bother this year.

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636
    1000 Comments Name Dropper
    edited June 2016 #10

    Just had an e-mail from the club quoting that they will undercut my car's renewal quote, at present with LV, by £25!! Guess I'll have to talk to LV first before getting the CC's quote, but I can't see them reducing my renewal quote by that amount.

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited June 2016 #11

    Been insured with the Caravan Club for a number of years. They sent my renewal notice to a dead email address despite me giving the new one. Telephoned Friday to speak to them said they would phone back in an hour. Hour and a quarter later still no
    phone call and eventually had to phone them back. Phoned Monday morning to amend my card details again no return call. Whilst waiting I checked out other insurers. Yes you've got it I've got increased cover with a saving of over £50 with another insurer. Customer
    service not their strong point and with a promptly dealt with enquiry they would still have had my business. However, their loss my gain.

    My intention was to get our van insured through any suitable insurer other than CC Ltd.  I went to a number of other companies and had some attractive quotes, however the customer service was appaling, despite reminders they wouldn't send me a detailed policy
    before purchase etc., so decide to take up the reasonable offer from the CC.  Never mind there always next year!

  • ValDa
    ValDa Forum Participant Posts: 3,004
    1000 Comments
    edited June 2016 #12

    No idea what the service of Towergate is or thec insurer they use but the CC give better cover than any other I have seen whatever others say than anyone except the C&CC policy. The service is first class and the settlements fair. We have found the C&CC
    policy far cheaper and are trying that.

    You have to weigh up your own priorities and decide what suits you.

    We insure with Towergate as we store our caravan in France.  Twice we have had occasion to make a claim, and each has been dealt with entirely to our satisfaction.  Both times we have chosen to bring the caravan back to a local dealer that we trust to do
    a good job, and each claim has been dealt with promptly and efficiently.   Each have been medium size claims (ie not just a few pounds, but not a written off caravan) and each time, fortunately, the caravan has been towable.

    No complaints about Towergate here!

  • skodaman
    skodaman Forum Participant Posts: 141
    edited June 2016 #13

    has anyone used the clubs car insurance.I have just got the renewal notice from my insurer for my mondeo est car 2012yr it is £350 less £20 if i book and pay on line,they will send docs through the post so it saves having to print them off

    so i thought that i would try the clubs insurance service and they quoted £560.but when I tried to add bonus protection it said to telephone for quote ,what a waste of my time arrgh

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636
    1000 Comments Name Dropper
    edited June 2016 #14

    Have you seen this from the club, skoda? "Save at least £25* on your renewal premium with Club Car Insurance. We’re dedicated to cutting your motoring costs. When you receive your renewal premium from your current insurer, simply call us and we’ll beat your
    renewal premium by at least £25*, that’s guaranteed." 

    Perhaps it's worth asking them again and reference this statement.

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited June 2016 #15

    No idea what the service of Towergate is or thec insurer they use but the CC give better cover than any other I have seen whatever others say than anyone except the C&CC policy. The service is first class and the settlements fair. We have found the C&CC
    policy far cheaper and are trying that.

    You have to weigh up your own priorities and decide what suits you.

    Write your comments here...Wildwood I entirely agree that quality of cover is an important element as is approach to claims settlement but are you sure CC give the best cover ? I say that because in some cases
    what is coverered does not include retro-fitted items "accessories". These could easily amount to 20% of the value of the unit e.g. mover satellite dome system etc etc.  

    The sum insured should include any accessories and provided the value of these are added you are covered for them. The policy covers the caravan and its accessories although that does apply to most others. 

  • BlueVanMan
    BlueVanMan Forum Participant Posts: 382
    100 Comments
    edited June 2016 #16

    No idea what the service of Towergate is or thec insurer they use but the CC give better cover than any other I have seen whatever others say than anyone except the C&CC policy. The service is first class and the settlements fair. We have found the C&CC
    policy far cheaper and are trying that.

    You have to weigh up your own priorities and decide what suits you.

    Write your comments here...Wildwood I entirely agree that quality of cover is an important element as is approach to claims settlement but are you sure CC give the best cover ? I say that because in some cases
    what is coverered does not include retro-fitted items "accessories". These could easily amount to 20% of the value of the unit e.g. mover satellite dome system etc etc.  

    The sum insured should include any accessories and provided the value of these are added you are covered for them. The policy covers the caravan and its accessories although that does apply to most others. 

    Write your comments here...Looking at the policy wording it would appear that in the Caravan itself is insured 

    "Caravan/Trailer Tent/ Folding Caravan described in the Schedule, complete with  Fixtures and  Fittings as supplied by the manufacturer' in its as delivered form"  retro-fitted items will also be covered as "Equipment"    with is defined as 



    "Non-standard Fixtures and Fittings and accessories added since manufacture including awnings, batteries, gas bottles, generators, motormovers, refrigerators, security devices, stabilisers, toilets and the like" 

    Although I don't particularly like the level of clarity of the definition of "Equipment"  I do agree that it is likely that any particular item of retro-fit equipment will be included however as you
    point out it is important that the additional value of the items is taken account of when entering into the insurance policy and this is something which will have a bearing on comparisons. I am conscious that the club have not on every ocassion they have quoted
    me taken me through the issue of equipment.




  • BlueVanMan
    BlueVanMan Forum Participant Posts: 382
    100 Comments
    edited June 2016 #17

    This thread is about (towed) caravan insurance and my experience with the club relates to M/H insurance. The Clubs website does not have a specimen policy for M/H cover and a quick look at the available information on the website does not make it clear that
    retro-fit items are included. If and when I seek a renewal quote I will look again at this in detail and I will defer further comment until then.

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited June 2016 #18

    This thread is about (towed) caravan insurance and my experience with the club relates to M/H insurance. The Clubs website does not have a specimen policy for M/H cover and a quick look at the available information on the website does not make it clear that
    retro-fit items are included. If and when I seek a renewal quote I will look again at this in detail and I will defer further comment until then.

    Motorhomes are placed with a number of insurers so there is no standard wording. The policy should still cover anything additional to the standard spec but you might need to declare it as it might affect the premium.

  • eddietheeagle
    eddietheeagle Forum Participant Posts: 23
    edited July 2016 #19

    Following the non competitive quotes obtained from the Caravan Club for car insurance etc.,which I outlined in a forum post earlier this year,I decided to review my Caravan Club,caravan insurance before it came up for renewal in June 2016.

    Having been insured with the Caravan Club for the last 16 years (including a short break due to a serious personal accident) I reviewed the market and choose Caravan Guard.

    The policy offers some advantages over the Caravan Club policy and also I was able to reduce my excess  by 50% with a saving of £120.00 per annum.

    I found Caravan Guard staff very good to deal with,especially as all its staff are fully trained and committed to fully discuss any questions that I raised, concerning the policy.

    i am continual concerned that the Caravan Club is not providing some of its membership with value for money car and caravan insurance products and should seriously review its commercial offerings.

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited July 2016 #20

    Following the non competitive quotes obtained from the Caravan Club for car insurance etc.,which I outlined in a forum post earlier this year,I decided to review my Caravan Club,caravan insurance before it came up for renewal in June 2016.

    Having been insured with the Caravan Club for the last 16 years (including a short break due to a serious personal accident) I reviewed the market and choose Caravan Guard.

    The policy offers some advantages over the Caravan Club policy and also I was able to reduce my excess  by 50% with a saving of £120.00 per annum.

    I found Caravan Guard staff very good to deal with,especially as all its staff are fully trained and committed to fully discuss any questions that I raised, concerning the policy.

    i am continual concerned that the Caravan Club is not providing some of its membership with value for money car and caravan insurance products and should seriously review its commercial offerings.

    Do you not consider dervice levels and claims settlements important as you should be happy they are as goood before taking out other policies. Having said that I am fairly confident CaravanGuard will not be a problem with RSA behind them.

  • eddietheeagle
    eddietheeagle Forum Participant Posts: 23
    edited July 2016 #21

    Yes,I did consider service levels and claims settlements when I was reviewing the market as this is a very important consideration in the insurance mix.

    I was very impressed with all if the telephone conversations that I had with Caravan Guard staff who were fully conversant with the terms and conditions of their offer.

    I have been insured by RSA for car insurance for the last 25 years and found them a very good and efficient insurer.

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited July 2016 #22

    Yes,I did consider service levels and claims settlements when I was reviewing the market as this is a very important consideration in the insurance mix.

    I was very impressed with all if the telephone conversations that I had with Caravan Guard staff who were fully conversant with the terms and conditions of their offer.

    I have been insured by RSA for car insurance for the last 25 years and found them a very good and efficient insurer.

    I may be a bit biased on RSA as I worked for them for fourty years. The only thing not insured with them is the caravan where the C&CC gave me a far better quote for slightly better cover. Just don't have any big claims as they need to keep paying my pension.

  • Dennis55
    Dennis55 Forum Participant Posts: 1
    edited September 2016 #23

    Been waiting since the 27th June for the document "Proof of no claims". Three requests ignored. Yes I'm fully aware the renewal docs show that info but the renewal docs were prepaired 20 days prior to the last day of insurance cover.

    It's now 03.09.2016, so much for three promises.

    Suprised Devitts are allowed to use Caravan Club headed paper.

  • KjellNN
    KjellNN Club Member Posts: 8,668 ✭✭✭
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    edited September 2016 #24

    We also had a problem with that when we moved our car insurance away from the Club, the renewal doc only said "NCD:maximum", rather than the actual number of years.

    We eventually managed to get something that was acceptable to the new insurer.

     

  • Wildwood
    Wildwood Club Member Posts: 3,581 ✭✭✭✭
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    edited September 2016 #25

    Been waiting since the 27th June for the document "Proof of no claims". Three requests ignored. Yes I'm fully aware the renewal docs show that info but the renewal docs were prepaired 20 days prior to the last day of insurance cover.

    It's now 03.09.2016, so much for three promises.

    Suprised Devitts are allowed to use Caravan Club headed paper.

    As I understand it Devitts arrange the caravan insurance but it is the club who then sell the policy on their behalf. If you check the phone numbers you will see you are ringing the club. Motorhome insurance has a different dialling  code and will be Devitts.