Cancelling and Booking

2

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  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited October 2016 #32

    As all year round motorcaravaners we too generally live by the adage that there is no bad weather, just inappropriate clothing. However if weather or road circumstances were to make for dangerous or perilous journeys then I would have no hesitation to amend or, if necessary, cancel a trip. Afterall, it's just common sense isn't it?

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited October 2016 #33

    The only time we changed a booking because of the weather was down to snow. We were supposed to go to Chatsworth, but the wardens rang, said the lane was blocked and those on site couldn't leave so no room for us. We just changed sites - ended up with a
    weekend with icicles hanging off the van!

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited October 2016 #34

    It's not a case of "winners", and thus, by implication "losers" is it?

    We book 'hard standing with EHU'  pitches on C&CC sites, because we can. So we tour as we please during the day, en route, in our motorhome, and arrive at a site late afternoon in the certain knowledge that a hard standing pitch is available to us.

    We book as near to departure from home as we wish because, I think, the booking conditions (restraints?) of the C&CC deter many forward bookings.  And, I hazard, tent campers will not commit too far ahead. So there is often no problem booking a pitch we
    want at short notice.

    If we have only but a vague notion of an itinerary, we book CC sites, knowing that we can amend and adjust without fuss.

    Both systems  are very much appreciated - when we are UK based and are not "elsewhere".

    ...thanks for your post it's helped me decide about joining the C&CC. There has been many negative posts about the other clubs booking system that I have been undecided. However your post has been positive, the way you tour in the UK is very similar to ourselves
    so I think we will give it a try for a year or so to see how we get on.

     I am pleased that my post has been of some help to you. There is often negativity expressed on this Forum about the C&CC. The systems are different, yes. But we just work with the differences in ways which suit us.

    As well as the advantage of booking hardstandings with the C&CC there is another: it is possible to book a "grass no EHU" pitch. That is ideal if you are pretty self sufficient and have solar panels and have no need for EHU. It's very economical and, if
    the weather is set fair, we will often book a basic pitch, especially for over night stays.

    Write your comments here...but you can't book for 1 night I think in high season but it may be all year?

  • Unknown
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    edited October 2016 #35
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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited October 2016 #36

    Providing there's an R in the month. Why on earth make things so complicated? It's far easier to simply go elsewhere. 

  • Unknown
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    edited October 2016 #37
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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited October 2016 #38

    Good for you. We all see things differently. 

  • Unknown
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    edited October 2016 #39
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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited October 2016 #40

    Good for you. We all see things differently. 

    What a "put down". Along with the "R in month" comment I feel suitably humbled.

    It's not a put down at all. Why would you think that? We all have different opinions and differ in our requirements regarding booking. You're happy with the way C&CC do things and that's fine.

    The R in the month comment was a reflection of my dissatisfaction with C&CC and not a personal comment aimed at you.

  • Unknown
    edited October 2016 #41
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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited October 2016 #42

    "i certainly wouldny cut my nose off to spite my face by 'simply going elsewhere' due to a foible of a site's booking process......"

    Neither would I as a matter of course, BB, but sometimes it's the easiest answer for me, if not for others.

  • Unknown
    edited October 2016 #43
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  • Wildwood
    Wildwood Club Member Posts: 3,585
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    edited October 2016 #44

    Providing there's an R in the month. Why on earth make things so complicated? It's far easier to simply go elsewhere. 

    We find it perfectly easy to use C&CC sites and not at all "complicated": we can book hardstandings;  we don't book well  in advance as there is no need;  we can have non EHU pitches;  there is no "frenzy day", but a rolling programme. We prefer not to go
    "elsewhere". Well, in truth, we do, we much prefer going to places which we cannot talk about in this section. But when confined to the UK, the C&CC serves us well.

    I think the problem with the C&CC system is you cannot see if dates are free without going through the booking process. With this club you can just put in the dates or go to the booming page and you can see what is available. With the C&CC one you have to
    go through the booking process and only then find if the dates are available. It is a lot more longwinded and could be improved quite easily.

    If we want one of their sites it would not put us off but if it is a choice I would probably try the CC first.

  • Unknown
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    edited October 2016 #45
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  • Tammygirl
    Tammygirl Club Member Posts: 7,957 ✭✭✭
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    edited October 2016 #46

    This assertion puzzles me. I don't understand the difficulty. What you say is just not the case  - you can see what dates are available for the current month, next month, following month  ... and so on... on  a grid, and, moreover, what kind of pitches
    are available - grass no EHU / grass with EHU / hardstanding with EHU .. and so on, without going through any "booking process".

    That's how we put together a tour - see what's available, and where, and then "go through the booking process".

     

    Again most enlightening, if we were to believe posts on here no one would ever think about looking at C&CC, I certainly have been put off by some of the reports about their booking process, managers, state of sites, cancellation charges etc. etc.

    As a non member (yet) would I be able to see this (grid) information you refer to. I have just returned from holiday so now have my computer, which will be easier for checking these things out rather than my tablet.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited October 2016 #47

    Providing there's an R in the month. Why on earth make things so complicated? It's far easier to simply go elsewhere. 

    We find it perfectly easy to use C&CC sites and not at all "complicated": we can book hardstandings;  we don't book well  in advance as there is no need;  we can have non EHU pitches;  there is no "frenzy day", but a rolling programme. We prefer not to go "elsewhere". Well, in truth, we do, we much prefer going to places which we cannot talk about in this section. But when confined to the UK, the C&CC serves us well.

    I think the problem with the C&CC system is you cannot see if dates are free without going through the booking process. With this club you can just put in the dates or go to the booming page and you can see what is available. With the C&CC one you have to go through the booking process and only then find if the dates are available. It is a lot more longwinded and could be improved quite easily.

    If we want one of their sites it would not put us off but if it is a choice I would probably try the CC first.

    This assertion puzzles me. I don't understand the difficulty. What you say is just not the case  - you can see what dates are available for the current month, next month, following month  ... and so on... on  a grid, and, moreover, what kind of pitches are available - grass no EHU / grass with EHU / hardstanding with EHU .. and so on, without going through any "booking process".

    That's how we put together a tour - see what's available, and where, and then "go through the booking process".

    ...When paying a deposit on ccc sites and need to alter as happens at times when on a tour is it easy as in the cc booking system

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited October 2016 #48

    I could not come to grips with the CCC booking as a non-member some 12 months ago. I did not pursue it however. Maybe somebody can enlighten us

    Also as a non member can one see reviews?

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited October 2016 #49

    This assertion puzzles me. I don't understand the difficulty. What you say is just not the case  - you can see what dates are available for the current month, next month, following month  ... and so on... on  a grid, and, moreover, what kind of pitches
    are available - grass no EHU / grass with EHU / hardstanding with EHU .. and so on, without going through any "booking process".

    That's how we put together a tour - see what's available, and where, and then "go through the booking process".

     

    Again most enlightening, if we were to believe posts on here no one would ever think about looking at C&CC, I certainly have been put off by some of the reports about their booking process, managers, state of sites, cancellation charges etc. etc.

    As a non member (yet) would I be able to see this (grid) information you refer to. I have just returned from holiday so now have my computer, which will be easier for checking these things out rather than my tablet.

    As a member I've yet to find the grid of dates/pitch types. It used to be there but I've not seen it since they 'improved' their website. 

  • Unknown
    edited October 2016 #50
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    edited October 2016 #51
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  • Fysherman
    Fysherman Forum Participant Posts: 1,570
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    edited October 2016 #52

    This assertion puzzles me. I don't understand the difficulty. What you say is just not the case  - you can see what dates are available for the current month, next month, following month  ... and so on... on  a grid, and, moreover, what kind of pitches
    are available - grass no EHU / grass with EHU / hardstanding with EHU .. and so on, without going through any "booking process".

    That's how we put together a tour - see what's available, and where, and then "go through the booking process".

     

    Again most enlightening, if we were to believe posts on here no one would ever think about looking at C&CC, I certainly have been put off by some of the reports about their booking process, managers, state of sites, cancellation charges etc. etc.

    As a non member (yet) would I be able to see this (grid) information you refer to. I have just returned from holiday so now have my computer, which will be easier for checking these things out rather than my tablet.

    TG

    Its the Temp Holiday Sites that you would like rather than the main sites. You don't need to book the vast majority of them. Come and go as you please. 

    A bit presumptuous of me because I don't really know you but from your posts I reckon you would like these sites 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited October 2016 #53

    Thanks, WTG. It's certainly not been clear to me. I'll check it out. 

  • Unknown
    edited October 2016 #54
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    edited October 2016 #55
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  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited October 2016 #56

    Weve never had any challenges booking a pitch on a C&CC site.  the day before leaving home we give the Holiday site manager a ring, find out what's available, and do a telephone booking in real time paying the deposit.

    Never fails -

    K

  • Fysherman
    Fysherman Forum Participant Posts: 1,570
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    edited October 2016 #57

    just for info supporting Fysh's post above....

    all the C&CC THS info (by date, by region on a map) is available either in the back of their mag (blue pages, out and about section) or on their new Out & About app, which is pretty good.

    Thanks BB.

    The app is excellent by the way and it's dosen't raid your personal information by insisting the user granting it dubious permissions before it will work.

  • Tammygirl
    Tammygirl Club Member Posts: 7,957 ✭✭✭
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    edited October 2016 #58

    Many thanks WTG I have kept the post for future info, haven't got time to play around at the mo busy unpacking, doing the washing and looking after Mum, will have a practice run later this evening when I'll have more time. 

    Fysherman, I don't mind you being presumptuous at allWink suprised someone actually reads my postsLaughing the
    THS's I've been interested in for the summer months when we would not use main sites, the winter rallies abroad also have interested me, but the main sites I think would help fill in a few areas that the CC just don't have sites in. We do spend a lot of time
    abroad but I am aware that this country has so much that we haven't seen that we might re - think how we holiday, especially since number 2 son has gone to live in Malta with his family. Lots of positive comments coming out for a change.Foot in Mouth

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited October 2016 #59

     I've just done a "dummy run" as if I were non member. You can see the grid and yes, you can read reviews - click on a  site's name and all the information, including review tab, is displayed.

    This will be long winded explanation (but the process is not!) so bear with me. To see the grids:

    Home page:  Left hand side: "Book your holiday":

    Select "UK" tab

    "I'm going to": select region from drop down menu

    Leave dates and nights blank but put in  outfit / awning or not / size details

    Click on search

    You then get a list of sites.

    Scroll down until you get to the site you want. Click on the cross on red box to right of name.

    You will be shown a grid with availability for basic grass pitch. To the left of the grid, choose the pitch type you want. Page refreshes itself showing availability for your chosen pitch type. Scroll right on top of grid until you get the month you want.

    Click on the dates you want.

    Click on "continue with booking". You'll be taken to the booking page.

    Complete the details.

    If it's only 1 site, again, click on "continue with booking" and you'll check out and pay deposit.

    If you want another site, just click on "add second site".

    You'll be shown a small pane on screen, with a date for the start taken from the day you leave the first site.

    Select "region" as before, type of unit, number of nights and you'll be back to list of sites.

    Repeat process as previously. And so on until you have all the sites you want.

    When you've finished adding sites, just check out and pay the deposits for all the sites at same time.

     Hope this helps!

    Wow!...Many thanks WTG, I've been a member of C&CC for four years and never realised that you could book sites  that easily,Embarassed you even get a price indication as well instead of waiting for the final pageSurprised...Again, many thanks, it's so good to share...This is what CT is all about ..Cool

  • Unknown
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    edited October 2016 #60
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  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited October 2016 #61

    I've just had a look, WTG, and the grids are indeed there. I've previously searched for a site from the site finder section and then tried to book that site. I still find their system of not allowing single night serviced pitch bookings at certain times restrictive. It doesn't lend itself to planning a tour and, along with deposits and the inability to amend bookings on-line, is a reason I rarely use C&CC sites. 

    Your information will no doubt make booking simpler, though.