Fire - the reality

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  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited August 2016 #92

    If any one read the second thread that was started about the club's "Slow Response"as uasal with any "HEADLINES" there was a response from cc insurance services that basically threw cold water on the hot topic  

  • Wildwood
    Wildwood Club Member Posts: 3,585
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    edited August 2016 #93

    S

    If any one read the second thread that was started about the club's "Slow Response"as uasal with any "HEADLINES" there was a response from cc insurance services that basically threw cold water on the hot topic  

    Sorry the thread was half informed and probably just plain wrong at times and the authors did not appear to understand the reality of the situation. The club answered as far as they were permitted to do without breaching regulations. To go further would
    need the policyholders written permission.

  • Wildwood
    Wildwood Club Member Posts: 3,585
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    edited August 2016 #94

    I am seriously concerned about the reportedly slow and next to useless response to this emergency by the CC Insurance Co.

    Like many others I suspect, I have gone on renewing my policy with them, happy in the belief that when an emergency occurred they would be on to it quicker than would other commercial companies.  That seems not to be the case, so I will certainly be reviewing my policy when I next need to renew it.

    All of my other Insurance Policies are with the NFU, - yes, I suspect that they are not the cheapest, but I am aware that when one of my neighbours had a bit of a domestic disaster they not only paid out quickly, but were on scene within a short time advising and assisting in cleaning up.

    In the light of this it is quite possible that I will be changing next time, away from the CC caravan Ins Co.   I learned sometime ago that the most important consideration in buying Insurance is not the cost of the Policy, - but the speed and ease in which claims are settled!

    TF

    I do think that knowing the problems from the other side the criticism is unfair. The accident occurred in the middle of the night in a rural area and the big problem seems to have been finding alternative accomodation in a popular holiday village in the peak season when everything decent was probably booked up. You have to work within the realities of the situation and the accomodation allowance of the policy which as with most could be very tight for that area at that time if the lower level of cover was taken.

    The clubs caravan insurers have an excellent reputation and it is regularly documented how good they are. I have claimed off them and cannot criticise the response in any way.

    The motorhome would be on a normal commercial contract with a commercial insurer and I am not sure I have seen any valid criticism of that although I have no idea who they were.

    The NFU are not usually the cheapest but are very good but I doubt could have done any better in the peculiar circumstances applying in this instance. I did check their policy cover at one time and if I remember correctly is slightly narrower than the clubs one, but then again they all are to some extent, except for the C&CC ones, although theirs are undrwritten by commercial insurers rather than the CC scheme.

  • Unknown
    Unknown Forum Participant
    edited August 2016 #95
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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited August 2016 #96

    We retuned to caravanning last year and I'm ashamed to say that we don't have a fire extinguisher.  Needless to say I'm ordering 2 (due to the layout of our van) prompted by this incident.  

    I don't have an extinguisher any more. If there is a fire I want out

  • catherinef
    catherinef Forum Participant Posts: 647
    edited August 2016 #97

    We retuned to caravanning last year and I'm ashamed to say that we don't have a fire extinguisher.  Needless to say I'm ordering 2 (due to the layout of our van) prompted by this incident.  

    I don't have an extinguisher any more. If there is a fire I want out

    Write your comments here... I'm purely thinking of this to ensure there is a way out.

  • IamtheGaitor
    IamtheGaitor Forum Participant Posts: 529
    edited August 2016 #98

    We retuned to caravanning last year and I'm ashamed to say that we don't have a fire extinguisher.  Needless to say I'm ordering 2 (due to the layout of our van) prompted by this incident.  

    I don't have an extinguisher any more. If there is a fire I want out

    A small fire on the stove I would tackle with the fire blanket, elsewhere if it was small I might try the extinguisher as I got out - at the back it would be through a window - so we have one at each end of the van plus of course one in the car. 

  • karenseymour
    karenseymour Forum Participant Posts: 61
    edited August 2016 #99

    any pictures

     

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
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    edited August 2016 #100

    Pictures? Of somebody's heartbreaking loss? 

  • HelenandTrevor
    HelenandTrevor Forum Participant Posts: 3,221
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    edited August 2016 #101

    We retuned to caravanning last year and I'm ashamed to say that we don't have a fire extinguisher.  Needless to say I'm ordering 2 (due to the layout of our van) prompted by this incident.  

    I don't have an extinguisher any more. If there is a fire I want out

    Me too! 

  • Hoodmansion
    Hoodmansion Forum Participant Posts: 25
    edited August 2016 #102

    The fire referred to about 3 years ago was at Pembrey and was caused by dust igniting on the brown air heating. It was the bearings in the fan!

    Took sometime for the cause to be announced. 

    Glad to hear no one was hurt, which is the main issue. 

  • Fysherman
    Fysherman Forum Participant Posts: 1,570
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    edited August 2016 #103

     

    .

    Depending upon when you retired DD we may have met.

    I take it you worked for the AAIB? Off topic , sorry.

    With AAIB Fysherman.  Specialist in rotary wing. Happy Moved on in 1988.

    Ok DD. Before my time I am afraid.

    Had a few lessons in a little Robinson T22 but did not need the AAIBHappy

    Back to topic - thanks

  • Fysherman
    Fysherman Forum Participant Posts: 1,570
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    edited August 2016 #104

     

    I don't have an extinguisher any more. If there is a fire I want out

    Sensible ET.

    I have a fire blanket which I would use for quick control of a situation and I do like the C&CC practice of a red fire bucket at the front of every unit in an attempt to contain a fire . Now that Halo fire extinguishers are unavailable to the general public I really would not bother with one in a caravan.

    After that, assuming everyone is out, it can burn and we will watch it from a distance.

    Working for a short period in a regional  burns unit has taught me not to mess about when fire is concerned.

  • Fysherman
    Fysherman Forum Participant Posts: 1,570
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    edited August 2016 #105

    I mean Halon of course.

  • catherinef
    catherinef Forum Participant Posts: 647
    edited August 2016 #106

    Wasn't there a very bad fire at a CC Rally at Christmas/New Year recently?  Think it was a motorhome and sadly the occupants were injured and a family pet lost it's life.   I'd certainly not hang around to try and put a fire to save the van, but I'd use
    an extinguisher to aid our escape if that make sense.

  • DEBSC
    DEBSC Forum Participant Posts: 1,364 ✭✭
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    edited August 2016 #107

    Years ago my Dad was setting up his van, he went to the car to get something and when he turned around the van was on fire. Luckily others also noticed and all came running with fire extinguishers. They put the fire out and saved the van, it only needed
    a refit. It was a non electric site and there was a problem with the gas going to the fridge. We always carry an extinguisher and, as someone else also said, we turn the gas connector on to cook and then we turn it off again.

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited August 2016 #108

    My OH spoke to her sister this evening. Her sister asked 'do you an Alan sleep in the nude when in the caravan'. She was told that as we use sleeping bags we both wear pajamas to keep the bags cleaner. 

    Her reason for asking was that she had met up with a dozen old colleagues from teaching and university for a meal. One of the couples were saying that the previous night there had been a motorhome on fire and the unfortunate couple had to run to the wardens
    office naked at about 2am. Armed police arrived as well as fire brigade as there had been a report of explosions. She described the motorhome being burnt out and the other two damaged caravans and car. The wardens provided some clothes and later drove the
    unfortunate couple home (don't think they lived that far away). She also said that she understood that the fire was due to an electrical proble (no idea). In the early hours of the morning they were better off at home as they only had the (wardens') clothes
    that they were wearing.

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited August 2016 #109

     

    .

    Depending upon when you retired DD we may have met.

    I take it you worked for the AAIB? Off topic , sorry.

    With AAIB Fysherman.  Specialist in rotary wing. Happy Moved on in 1988.

    Ok DD. Before my time I am afraid.

    Had a few lessons in a little Robinson T22 but did not need the AAIBHappy

    Back to topic - thanks

    R22 I think.......

  • Fysherman
    Fysherman Forum Participant Posts: 1,570
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    edited August 2016 #110

    Yup. Blame predictive text on the smartphone 

    I didn't spot it on this occasion