Unable to make a booking?

Surfer
Surfer Club Member Posts: 1,303 ✭
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edited June 2016 in UK Campsites & Touring #1

We are trying to book into Morn Hill for one night next week to arrive between 6 and 8pm as that is when we get off the ferry, but we keep getting an error message "Sorry, we have been unable to process your booking at this time. Please try again in few
minutes."

This is the first CC site we have booked this year amd will be using but cannot book?  Any one else with the same problem?

Comments

  • Surfer
    Surfer Club Member Posts: 1,303 ✭
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    edited June 2016 #2

    Just tried again and now the message is;

    Error Occurred

    An error has occurred when viewing the page

    This might be because you typed the web address incorrectly.

    Please click back button or try another link

    Alternatively, visit The CaravanClub Home page"

     

  • Surfer
    Surfer Club Member Posts: 1,303 ✭
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    edited June 2016 #3

    Hopefully a leah at the CC will read this.  I click on Chat now and went through the motions with her for a booking which was confirmed, but before I could than her the site crashed again!

    We are in France which is why we are not phoning just in case some wit asks!  Laughing

  • JillwithaJay
    JillwithaJay Club Member Posts: 2,485 ✭✭
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    edited June 2016 #4

    I've just got in and could make a booking Surfer.  What night are you looking at?

    photo 78301b06-7bdd-45fe-8ae2-d4d2cae14135_zpssi5htrez.jpg

  • KeefySher
    KeefySher Forum Participant Posts: 1,128
    1000 Comments
    edited June 2016 #5

    What night are you wanting? What is your surname? Can't be beyond the wit of man for me to call them direct on your behalf surely?

  • KeefySher
    KeefySher Forum Participant Posts: 1,128
    1000 Comments
    edited June 2016 #6

    Too difficult for me to ring up and make a booking for you, the system requires your name, membership number, address, inside leg measurement.

    What night do you need? Will try another way.

  • KeefySher
    KeefySher Forum Participant Posts: 1,128
    1000 Comments
    edited June 2016 #7

    Surfer

    Please confirm the night you need and you want it booking.

    I have chatted online with Lynn at HO who has been able to sort your details, thanks Lynn. Just needs your advice of the night you need Surfer.

    Surfer you can confirm by webchat referring to Lynn, or post on this thread and I'll confirm for you.

    ATB

  • peedee
    peedee Club Member Posts: 9,392 ✭✭✭
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    edited June 2016 #8

    I was having a problem with access to site pages this morning, see my thread "Quick links" in the How to use Club Togther. I also notice in the Late Availablility list the coding of types of pitches has a problem.

    peedee

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