Booking a specific pitch

IanH
IanH Forum Participant Posts: 4,708
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edited May 2016 in UK Campsites & Touring #1

Yes, I'm sure it's probably been discussed before and I've always felt quite ambivalent about it.......but having stayed at two sites on this holiday where it was possible to book a specific pitch (but only if you wanted to and paid a small extra charge)
I think it is an excellent idea.

How about the CC introducing this as an option?

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Comments

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited May 2016 #2

    My opinion, first come first served for all. It's been that way for 30 years and has worked well in that time. 

    Introduce a pitch booking system and it will no doubt open up a can of worms. 

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited May 2016 #3

     I agree with the concept but dont think it will work.-- may I suggest that members who have never visited their chosen site before booking will not know which are the best pitches. This is best established when arriving at the site . Smile

    After all it could be that the best pitches won't be vacated until 16.00 hrs Wink

    K Cool 

  • harryb
    harryb Forum Participant Posts: 1,536
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    edited May 2016 #4

    Good point K

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited May 2016 #5

    But wouldn't the 'first come, first served' principal still be maintained......but moved to booking time instead?

    Pitch booking would certainly reduce the "12 o clock dash" and spread tge load for wardens.

  • JaRT
    JaRT Forum Participant Posts: 177
    edited May 2016 #6

    I like this idea and it works well on commercial sites. I have most recently used it when we booked Tregarton Park in Cornwall. They give you a description of the pitch type (Hardstanding, grass etc. ) and show it's location on a site plan. You then select
    it and book the particular pitch you want.

  • DSB
    DSB Club Member Posts: 5,697 ✭✭✭
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    edited May 2016 #7

    I can see that this might cause problems and result in restrictions on availability of pitches.  It could ultimately result in more spare pitches, because of the overlap of people wanting specific pitches.  I can understand an independent site being able
    to offer this, especially if they are not running to capacity, but it wouldn't be as easy for a club with hundreds of sites to be able to administer, especially if sites are running at nearly full capacity.

    I think the Club are finding it interesting with the results of allowing folk to book hardstandings on a small number of trial sites, let alone giving folk the opportunity to book individual pitches.

    David 

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited May 2016 #8

    On both the site we are on this week and the one last week, we were able to book specific pitches.

    We have never been to either site before, but when booking I rang the site and they talked me through the pitch types and made recommendations while I looked at the site plan on screen.

    I wouldn't expect the CC to offer this level of service, but it would be nice to just be able to make a choice when booking. Doesn't have to be compulsory......you could still leave the choice till you get there, if you wished.

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited May 2016 #9

    I can see that this might cause problems and result in restrictions on availability of pitches.  It could ultimately result in more spare pitches, because of the overlap of people wanting specific pitches.  I can understand an independent site being able
    to offer this, especially if they are not running to capacity, but it wouldn't be as easy for a club with hundreds of sites to be able to administer, especially if sites are running at nearly full capacity.

    David 

    But that would be no different to currently, David.

    People book their stay and they all have to fit around each other, with their different arrival and departure days. The booking system would simply replicate what happens on the ground, but at booking time rather than on arrival day.

  • DSB
    DSB Club Member Posts: 5,697 ✭✭✭
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    edited May 2016 #10

    .......let me try and explain this....

    If a site had just 3 pitches.  Let's give an example over a 7 day period.  Pitch A is booked on days 1,2 &3 by person 1.  Pitch B is booked on days 3,4&5 by person 2.  Pitch C is booked on days 5,6&7 by person 3.  If someone wanted a 7 night stay (person
    4), it couldn't be done without moving pitches.

    If pitches were not booked, but allocated on arrival, person 1 would choose pitch A when he arrived.  Person 4 might choose pitch C for the 7 days.  Person 2 arrives on day 3 and has to go on pitch B as it is the only one available.  Person 3 arrives on
    day 5 and has to go on pitch A as it is the only one available (person 1 has already departed on day 3)   Therefore all 4 people have been accommodated for the full length of their stay on 3 pitches.

    Multiply this sort of problem by the number of people requiring a pitch and the number of pitches.....   I hope this makes some sort of sense.

    David 

  • volvoman9
    volvoman9 Forum Participant Posts: 1,053
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    edited May 2016 #11

    For me the current system is fine we must maintain the first come first served system.Its the only truly fair way of working.Pre booking is in reality just another form of queue jumping and i dont think it would make things any better than the present system.If it aint broke......................................

    v9

  • DSB
    DSB Club Member Posts: 5,697 ✭✭✭
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    edited May 2016 #12

     

    But that would be no different to currently, David.

    People book their stay and they all have to fit around each other, with their different arrival and departure days. The booking system would simply replicate what happens on the ground, but at booking time rather than on arrival day.

    Not quite Ian.  Taking my example above.  If person 1, 2 and 3 booked the pitches they wanted before person 4 came on to book, then person 4 wouldn't be able to book a 7 night stay, unless he would be willing to change pitches half way through his stay.   If I were person 4, I wouldn't bother booking - I'd go elsewhere.  If this happened, the Club could lose out on bookings.

    David 

  • Whittakerr
    Whittakerr Club Member Posts: 3,478 ✭✭✭✭
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    edited May 2016 #13

    I very rarely go back to a site I have previously visited so have no first hand knowledge of my next chosen site. I always look at the site plan and select a number of preferred pitches before arriving based on grass or hard standing, pitch orientation,
    location of site amenities etc.  and then drive around the site to make a final selection.

    It is not uncommon for what looked a good pitch on the map to turn out in reality a not so good pitch due to trees, hedges etc. that are not shown on the site plan.

    In my view the current first come first served method is the fairest way of allocating pitches and should not be altered.

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited May 2016 #14

    I think we should be able to book a specific pitch type, hard standing, grass, serviced etc. but to book an actual pitch unless you have visited previously you would not know the layout of the site etc.  Also what if you booked a certain pich and when yo
    arrived the next door pitches were full of dogs, kids, older people (if you have kids) etc. you would want to find a pitch more suited to your needs. 

  • DSB
    DSB Club Member Posts: 5,697 ✭✭✭
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    edited May 2016 #15

    I think we should be able to book a specific pitch type, hard standing, grass, serviced etc.

    I agree with this Michael and have been campaigning for it for a while.  At the moment the Club are trialling the booking of hardstanding or grass pitches on a handful of sites.  We can already book serviced pitches, non-electric pitches and non-awning pitches
    throughout the Club's site network.  I suspect we will soon be getting the results of the trial and I for one will be interested to see where the Club will go from here.

    David 

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  • DSB
    DSB Club Member Posts: 5,697 ✭✭✭
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    edited May 2016 #19

    Thanks for your comments, BoleroBoy.  I will try and address them as best as I am able below:

    “David, whats running multiple sites got to do with booking a specific type of pitch on one site.....the club already allows choice on its site, albeit only between awning and non-awning. narrowing the choice down further to pitch level, just moves the
    decision making to booking time not 'site cruising' time....might speed up some folks 'deliberations'....”

    As the Club administers site bookings centrally, I guess it would make it difficult to make large numbers of adjustments to bookings on such a scale.  If folks were allowed to book specific pitches then I would think that this would increase the number of
    pitches that would need to be changed in order to maximize the use of all pitches.  As in my original example, the Club would clearly have to negotiate moving a person from one pitch to another in order to fit in someone who wanted to stay for a complete week
    – or alternatively lose the booking.  My guess is that if the Club lost bookings, the site prices would increase.  Alternatively, if the Club had to engage more staff to deal with this, it would also have a cost implication.  I certainly don’t think that the
    site wardens would have the man-hours to spend dealing with this.

    “also, why the reference to 'full club sites' yet suggest that commercials wouldnt be full.....?

    havent you been reading the threads where commercials even manage to fill sites midweek (and off peak) with forward thinking price structures, whereas club sites are criticised for being empty at these times because the prices dont alter (downwards)
    sufficiently.”

    I think the type of sites that are more able to deal with the booking of individual pitches are sites that either commonly often have a lot of spare spaces, or sites that are well ‘over-subscibed’.  Overall, I think the Club probably fits somewhere between
    the two.  The ‘undersubscribed’ site has the flexibility and the ‘oversubscribed’ site probably doesn’t need to worry too much: if it can’t fit someone in for 7 nights (as it only has a 5 night space), they would expect someone along in a moment to fill the
    5 night gap!

    The problem of pricing structure is something that I suspect is a fine line.  I would think that the Club has to ask itself, if by reducing the cost of off peak pitches would it actually get more income by attracting more people.  I can’t answer the question,
    but I suspect this is a question that those that set the site fees have to ask themselves.

    “its quite simple, if you want a particular category of pitch, then choose any in this type, if you want a specific pitch (and its free) book it. if 'your' pitch isnt free, then book one as near a possible.....guess what....it works.”

    For reasons I have already tried to explain, I don’t think it does work.

    “im afraid your post came over as a bit 'company man'.... you know, the 'that might be a good idea at other places, but couldnt possible work at club sites' type of posting....”

    I’m really sorry you feel that way.  I have given my own point view which does not necessarily reflect the ideas of the management of the Club and none of my comment are a response by the Club.  I just want that to be crystal clear!

    “also, as you seem to know the 'interesting' results the club is having with its exhaustive (exhausting?) trial.. ....yawn.... ..perhaps you could share it with us before we completely forget what it was they were trialling....”

    I have given all the information I have.  All as I know is that I have been told that the results show some interesting patterns and the results will soon be reported to the appropriate committee.  I guess we will get the results soon with an indication
    on what further action will be taken. 

    David

  • DSB
    DSB Club Member Posts: 5,697 ✭✭✭
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    edited May 2016 #20

     

    IanH: But that would be no different to currently, David.

    People book their stay and they all have to fit around each other, with their different arrival and departure days. The booking system would simply replicate what happens on the ground, but at booking time rather than on arrival day.

    DSB: Not quite Ian.  Taking my example above.  If person 1, 2 and 3 booked the pitches they wanted before person 4 came on to book, then person 4 wouldn't be able to book a 7 night stay, unless he would be willing to change pitches half
    way through his stay.   If I were person 4, I wouldn't bother booking - I'd go elsewhere.  If this happened, the Club could lose out on bookings.

    David 

    BoleroBoy: .....but this happens now (to a lesser degree) with awning or non-awning pitches....

    if i wanted an awning pitch from monday to friday but they were all booked till wednesday, id have choices, just as in your example....

    move from a non awning to an awning pitch on thursday...

    stay on the non awning pitch all week...

    go somewhere else....

    stay at home....

    no different......

    Yes, it does, but I believe to a much lesser extent than it would if members were allowed to book individual pitches.  I agree, you can go elsewhere if you can’t get what you want, but I’m sure the Club would like to encourage more folk to take up pitches
    and to maximise their use rather than to encourage folk to go elsewhere.  I think there is also another problem which no one has yet mentioned.  What happens if, for one reason or another, a pitch has to be taken out of service.  Does the person who has booked
    that specific pitch lose out, or should it be the last person who booked!

    David

  • DSB
    DSB Club Member Posts: 5,697 ✭✭✭
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    edited May 2016 #21

    I think we should be able to book a specific pitch type, hard standing, grass, serviced etc.

    I agree with this Michael and have been campaigning for it for a while.  At the moment the Club are trialling the booking of hardstanding or grass pitches on a handful of sites.  We can already book serviced pitches, non-electric pitches and non-awning pitches throughout the Club's site network.  I suspect we will soon be getting the results of the trial and I for one will be interested to see where the Club will go from here.

    David 

    david, on the one hand you are criticising pitch selection as it restricts choice, now you are advocating being able to select from a number of pitch types which will restrict ypur choice when you arrive on site....

    the more categories you have to choose from, the less choice of pitch you will have on arrival...

    you cant have it both ways.....

    more 'work' upfront on specifying type means a narrower choice once on site....

    if you want to choose from the (available pitches on) whole site, leave it as now.

    With regard to being able to book hardstanding and grass pitches, it will put further restrictions on the use of pitches but I believe these will be very tiny in comparison.  I also believe that there are a good number of members who do not book Club sites in season because they cannot book a hardstanding pitch, and there are those who book a full serviced pitch in order to get a hardstanding.  This may, of course, be inflating the necessity for this type of pitch.

    I think it’s all about balance, and for me I sense that the right balance is to allow the booking of hardstanding or grass standard pitches, but not to allow the booking of individual pitches, at this moment in time.  I guess this is why we have trials and no doubt we will soon know the conclusion that has been reached with regard to booking hardstanding of grass pitches.

    From a personal point of view, I would quite like to be able to book a specific pitch, but I don’t think it make sense for the Club to allow it.  Whatever, I think one thing is fairly certain.  If the Club don’t feel it’s good to allow folk to book hardstandings or grass pitch types, I don’t think there’s much chance of us being allowed to book a specific pitch!

    David

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited May 2016 #22

    Do the majority of CC members want more hardstandings or is it that those that want hardstandings are more vocal? I would dig up every hardstanding and turf it! Cool

    We are at Incleboro ..... if everyone preferred gravel then they would all be taken but they're not.

  • DSB
    DSB Club Member Posts: 5,697 ✭✭✭
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    edited May 2016 #23

    Do the majority of CC members want more hardstandings or is it that those that want hardstandings are more vocal? I would dig up every hardstanding and turf it! Cool

    We are at Incleboro ..... if everyone preferred gravel then they would all be taken but they're not.

    My sense is that the majority prefer hardstandings, but not all by any means.  When I go to CC sites there always seem to be more grass pitches left than hardstandings, but that's just my experience.  Other might find it different.  I just think we should
    have the choice before we get to the site, and that way we can make an informed decision on whether to go there or elsewhere.

    David

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited May 2016 #24

    So DSB .... You book your hardstanding,  get on site and find that the grass pitches are 'nicer'. Do you stand by your original choice? I like to use an awning so will choose grass over gravel every time if I can.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited May 2016 #25

     ..... and if the majority preferred gravel, then surely they'd ALL be taken before the grass pitches ..... and here at Incleboro they're not.Innocent

  • DSB
    DSB Club Member Posts: 5,697 ✭✭✭
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    edited May 2016 #26

    So DSB .... You book your hardstanding,  get on site and find that the grass pitches are 'nicer'. Do you stand by your original choice? I like to use an awning so will choose grass over gravel every time if I can.

    If the grass pitches are not all booked then I think you can swap - and vice versa.  This is my understanding.  I would guess this is one of the interesting 'challenges' that they are having to deal with in the trial.

    David

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited May 2016 #27

    Presumably if you can book a pitch type and you choose grass over hardstanding, you would be the one to loose out if they were too wet to use. Rather than someone who booked a hardstanding at a later date?

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited May 2016 #28

    So DSB .... You book your hardstanding,  get on site and find that the grass pitches are 'nicer'. Do you stand by your original choice? I like to use an awning so will choose grass over gravel every time if I can.

    If the grass pitches are not all booked then I think you can swap - and vice versa.  This is my understanding.

    David

    You're probably right. But would that be having you cake and eating it? Cool

  • DSB
    DSB Club Member Posts: 5,697 ✭✭✭
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    edited May 2016 #29

    Presumably if you can book a pitch type and you choose grass over hardstanding, you would be the one to loose out if they were too wet to use. Rather than someone who booked a hardstanding at a later date?

    It could be that that is another one of the 'interesting challenges' they are dealing with in the trial.  Laughing

    David

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited May 2016 #30

    Presumably if you can book a pitch type and you choose grass over hardstanding, you would be the one to loose out if they were too wet to use. Rather than someone who booked a hardstanding at a later date?

    But I've never wanted to choose ...... apart from awning or no awning Cool

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited May 2016 #31

    Presumably if you can book a pitch type and you choose grass over hardstanding, you would be the one to loose out if they were too wet to use. Rather than someone who booked a hardstanding at a later date?

    But I've never wanted to choose ...... apart from awning or no awning Cool

    'twas not aimed at anybody in particular. Just given the other threads on here, re cancelations, a genuine question.